At East Side Mario's Cambridge we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Service quality is inconsistent, with some servers receiving high praise while others are criticized for being disengaged or slow.
Food Quality
Food quality has been reported as variable, with some customers enjoying their meals while others found them cold or lacking flavor.
Atmosphere
The restaurant atmosphere is generally positive, but some customers noted issues with noise levels and cleanliness.
Customer Experience
Several customers expressed disappointment with their overall experience, citing slow service and issues with order accuracy.
JD
Josh D
6 days ago
5.0
GO HERE INSTEAD OF THE WATERLOO LOCATION. Everytime we come to this location, we're always so pleased to see how much better it is than the Waterloo store. The servers are attentive, helpful, and pleasant. The food it usually perfect, and if it's not the servers are more than happy to correct a mistake. You feel welcome and like they're trying to make your visit a pleasant experience. Unline the Wayerloo location.
MY
Marco Yeung
Jan 5, 2026
2.0
Went here yesterday. Food was okay and actually better than the one in Waterloo. However, service was absolutely terrible and to the point uncomfortable. Our server looked and gave off the feeling that she did not want to be there at all and provide service to anyone. Treat everyone with courtesy and care is what you need to do in a service industry. Other tables that this server also had the same experience and we just laughed out of sadness for the establishment. Do better.
JG
Jayan Gold
Jan 4, 2026
3.0
Everything was good except for the service. Throughout our visit, the server did not smile or show a welcoming attitude. We asked for a small bowl so we could separate some soup for our baby, and she told us they did not have one. However, about 30 minutes later, a nearby table with children was provided a paper bowl by the same server.
This experience made us feel uncomfortable and disappointed, as it raised concerns about inconsistent service. We hope the restaurant can ensure that all guests are treated equally and with courtesy, regardless of background.
SF
Susan Fielding
Dec 29, 2025
2.0
They lost our reservation. Thankfully i had it on my phone because they weren't going to give us a table. So we got this crappy table in the middle of nowhere. Service was very slow. 6 of the 8 meals came out. Two meals were cold. The two other meals came about 10 minutes later after 2 reminders. The washrooms were disgusting. I won't be going back to this location. Im in the process of connecting with head office.
RG
Rhonda Godin
Dec 27, 2025
2.0
Pizza is luke warm at best, and almost stale, like it was sitting in the warmer for at least 30 mins before going out in the cold, driver had no warmer bag. The dressing for the garden salad was hotter than the pizza!!! Did not receive pizza dipping sauce, which was an extra charge. For the 2nd meal, had a special request of no topping, received that topping, with the hot dressing. Literally half my order is messed up. I do not recommend delivery or pick-up, eat in house for the option to correct your meals, cause this is crazy.
Frequently Asked Questions About East Side Mario's
Is East Side Mario's Cambridge Canadian owned?
Yes, East Side Mario's located at 355 Hespeler Road in Cambridge is a proudly Canadian owned by operated by local Canadian franchisees.
Does East Side Mario's Cambridge accept reservations?
Yes, East Side Mario's Cambridge accepts reservations for dine-in.
What are the opening hours of East Side Mario's Cambridge?
East Side Mario's Cambridge is open Monday to Thursday and Sunday from 11:00 to 22:00, and on Friday and Saturday from 11:00 to 23:00.
Does East Side Mario's Cambridge offer takeout and delivery services?
Yes, East Side Mario's Cambridge offers in-store pickup, delivery, and same-day delivery options.
What type of cuisine does East Side Mario's Cambridge serve?
East Side Mario's Cambridge serves Italian-American inspired comfort food, including Chicken Parmigiana, Spaghetti and Meatballs, pizzas, and calzones.
Are there any dine-in deals available at East Side Mario's Cambridge?
Yes, the restaurant offers a variety of dine-in deals which you can learn more about on their website.
Can East Side Mario's Cambridge accommodate large groups or parties?
Yes, they can accommodate large groups with specialized Italian-American menus for lunch, dinner, and sports teams.
Does East Side Mario's Cambridge have a children's menu?
Yes, the restaurant has a children's menu and welcomes families with amenities like high chairs and changing tables.
What payment methods are accepted at East Side Mario's Cambridge?
East Side Mario's Cambridge accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
What stores are located near East Side Mario's Cambridge where I can shop for clothes?
Nearby you can find clothing stores such as Urban Behavior, Bootlegger, Bluenotes, and RW&CO., ideal for a shopping trip before or after your meal.
Are there any nearby entertainment or snack options near East Side Mario's Cambridge?
Yes, Kernels Popcorn, a candy store, is nearby, perfect for grabbing a snack before or after dining.
If I need eye care services near East Side Mario's Cambridge, where can I go?
Dr. Colin Chewter's optometry and eye care clinic is close by, making it convenient to take care of your vision needs when visiting the area.