East Side Mario's

4.0
2368 reviews

About

RestaurantFamily Style RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out RestaurantAmerican RestaurantCanadian RestaurantPizza RestaurantRecipe Unlimited
At East Side Mario's Cambridge we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

East Side Mario's
355 Hespeler Road, Cambridge, ON
N1R 6B3, Canada

Hours

Reviews

4.0
2,368 reviews
5 stars
1,313
4 stars
424
3 stars
194
2 stars
151
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some servers receiving high praise while others are criticized for being disengaged or slow.

Food Quality

Food quality has been reported as variable, with some customers enjoying their meals while others found them cold or lacking flavor.

Atmosphere

The restaurant atmosphere is generally positive, but some customers noted issues with noise levels and cleanliness.

Customer Experience

Several customers expressed disappointment with their overall experience, citing slow service and issues with order accuracy.
  • JD
    Josh D
    Jan 6, 2026
    5.0
    GO HERE INSTEAD OF THE WATERLOO LOCATION. Everytime we come to this location, we're always so pleased to see how much better it is than the Waterloo store. The servers are attentive, helpful, and pleasant. The food it usually perfect, and if it's not the servers are more than happy to correct a mistake. You feel welcome and like they're trying to make your visit a pleasant experience. Unline the Wayerloo location.
  • MY
    Marco Yeung
    Jan 5, 2026
    2.0
    Went here yesterday. Food was okay and actually better than the one in Waterloo. However, service was absolutely terrible and to the point uncomfortable. Our server looked and gave off the feeling that she did not want to be there at all and provide service to anyone. Treat everyone with courtesy and care is what you need to do in a service industry. Other tables that this server also had the same experience and we just laughed out of sadness for the establishment. Do better.
  • JG
    Jayan Gold
    Jan 4, 2026
    3.0
    Everything was good except for the service. Throughout our visit, the server did not smile or show a welcoming attitude. We asked for a small bowl so we could separate some soup for our baby, and she told us they did not have one. However, about 30 minutes later, a nearby table with children was provided a paper bowl by the same server. This experience made us feel uncomfortable and disappointed, as it raised concerns about inconsistent service. We hope the restaurant can ensure that all guests are treated equally and with courtesy, regardless of background.
  • SF
    Susan Fielding
    Dec 29, 2025
    2.0
    They lost our reservation. Thankfully i had it on my phone because they weren't going to give us a table. So we got this crappy table in the middle of nowhere. Service was very slow. 6 of the 8 meals came out. Two meals were cold. The two other meals came about 10 minutes later after 2 reminders. The washrooms were disgusting. I won't be going back to this location. Im in the process of connecting with head office.
  • RG
    Rhonda Godin
    Dec 27, 2025
    2.0
    Pizza is luke warm at best, and almost stale, like it was sitting in the warmer for at least 30 mins before going out in the cold, driver had no warmer bag. The dressing for the garden salad was hotter than the pizza!!! Did not receive pizza dipping sauce, which was an extra charge. For the 2nd meal, had a special request of no topping, received that topping, with the hot dressing. Literally half my order is messed up. I do not recommend delivery or pick-up, eat in house for the option to correct your meals, cause this is crazy.

Frequently Asked Questions About East Side Mario's

Is East Side Mario's Cambridge Canadian owned?

Yes, East Side Mario's located at 355 Hespeler Road in Cambridge is a proudly Canadian owned by operated by local Canadian franchisees.

Does East Side Mario's Cambridge accept reservations?

Yes, East Side Mario's Cambridge accepts reservations for dine-in.