East Side Mario's

Reviews

• MB

  Maddy Brown

  Apr 20, 2026
  1.0
  Was in Ethan’s section today and it felt like he was focusing on the other tables and not on me and my family. Food was good but would not recommend having him as a server unless you want to help and be waiting for your drinks and food
• VP

  Vrushti Patel

  Apr 14, 2026
  1.0
  Absolutely Terrible – Don’t Waste Your Time or Money This place has gone completely downhill. What used to be a favorite is now one of the worst dining experiences I’ve had. We walked in and stood there like idiots for 5–7 minutes because no one could be bothered to greet or seat us. Not even a simple acknowledgment. That pretty much set the tone for the rest of the night. The food was even worse. We ordered pizza, and—like almost every time—they messed up the toppings. They forgot mushrooms again, and the cherry bomb peppers were thrown on in huge, raw, pickled chunks after baking. Who serves pizza like that? When we questioned it, the server basically said it depends on whether someone in the kitchen “has time.” Seriously? So customers are just supposed to gamble on whether the kitchen feels like doing their job properly? It only got worse from there. Instead of remaking the pizza, they lazily tossed some mushrooms on top while the pizza sat there getting cold. When it came back, it was ice cold. We sent it back again, and this time it was reheated into a hard, overcooked, dark-brown mess. The toppings were falling off, and it looked completely unappetizing. We also ordered a penne dish with roasted Italian vegetables instead of sausage. What we got? Just mushrooms. That’s it. And even the bill showed they swapped sausage for mushrooms—as if that’s the same thing as “roasted vegetables.” Service was just as bad. We ordered an all-you-can-eat soup and asked for a second bowl. We were told a fresh batch was coming… and then nothing. No soup, no follow-up, no explanation. We ended up paying and leaving without ever getting it. At this point, it honestly feels like they don’t care anymore—about the food, the service, or the customers. You’re not getting what you pay for, and you’re definitely not getting a good experience.
• CL

  chloee legault

  Apr 12, 2026
  5.0
  I went to East Side Mario’s recently and I had a very pleasant experience. I came with a group of friends and the service and food was great and we didn’t have to wait all that long either! I definitely recommend this location, my server was Vanessa she was absolutely wonderful!
• AP

  Agnes P

  Apr 12, 2026
  5.0
  My family and I dined here yesterday and we had a great experience. Food was excellent, and service was prompt. We had a previous poor experience and gave the restaurant another try, our server Vanessa ensured our visit was exceptional and we will most definitely be back because of her!
• KD

  Kaitlin D

  Apr 11, 2026
  5.0
  We had such a great experience thanks to our server Vanessa! She was incredibly friendly, attentive, and made us feel so welcomed from the moment we sat down. She checked in at all the right times ensuring our food was good and we had everything we needed . She truly made our visit special — we’ll definitely be back! Thank you Vanessa!

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