Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
578 reviews
5 stars
315
4 stars
134
3 stars
56
2 stars
20
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness and helpfulness is generally positive, with many customers praising the service and specific employees for their kindness and attentiveness.
Food Quality
Customers frequently mention the freshness and taste of the food, particularly the burgers and ice cream, although there are some complaints about portion sizes and specific orders being incorrect.
Cleanliness
While many reviews highlight a clean environment, there are significant concerns about unsanitary conditions, including reports of fruit flies and dirty tables.
Management Issues
Several customers express dissatisfaction with management and ownership, citing poor customer service experiences and a lack of responsiveness to complaints.
Inconsistent Experience
Reviews indicate a mix of experiences, with some customers having excellent visits while others report issues with order accuracy and service speed.
- RSRachel StacyDec 27, 20255.0Order was wrong but was great! No complaints! Thanks so much!
- TCTim CoatesNov 25, 20251.0Very disappointed in the owner of the Dairy Queen. I ordered a cheese burger combo with onion rings. We I was given the order the girl behind the counter asked me if I wanted and condiments like ketchup vinegar salt or pepper. I asked for mustard as I always dip my onion rings in mustard. They didn’t have any packets of mustard so the girl behind the counter went to the kitchen and came back with her manager and told me it would be 95 cents plus tax for mustard. Two other people in the restaurant listening to this and were both like thats ridiculous. I was going to get a blizzard to go but I walked out instead. So now this restaurant lost the sale of a 6 dollar blizzard and lost me and maybe to others as clients over 6 cents worth of mustard.
- DADan ArmitageNov 4, 20255.0Order a 60th birthday cake for my wife it was ready & on time perfect and so,so good loved it.
- RRRimsha ROct 26, 20251.0The workers there were extremely unhelpful and rude, I have always thought being accommodative and kind to customers should be the top priority if that’s what ur looking for , THIS ISNT THE SPOT! Was treated extremely rudely and felt like I was being kicked out just for not understanding how an offer works . Instead of being accommodative the worker was being rude and impolite .
- JWJordon WilliamsOct 17, 20255.0I recently ordered my son's birthday cake from here and I was absolutely thrilled with the beautiful handwriting!! :D I hate when it looks like a toddler wrote the birthday message!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Caledonia?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have seating options?
Yes, there is both indoor and outdoor seating available, including high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children. It is wheelchair accessible and offers high chairs.
Can I order food online or through a mobile app from this Dairy Queen location?
Yes, you can order online for pickup through their website or download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Where is Dairy Queen Grill & Chill located?
It is located at 216 Argyle St S, Caledonia, ON N3W 1K8, Canada.
What nearby automotive services are available if I visit Dairy Queen Grill & Chill?
Nearby, you can find Caledonia Tire & Automotive for repairs and tires, Caledonia Auto Laundry for car washing and detailing, and Dennis Searles Chevrolet Limited for car sales and leasing.
Are there nearby health and wellness centers close to Dairy Queen Grill & Chill?
Yes, nearby options include Haldimand Medical Clinic, Injury Rehab Centre, Caledonia Smiles dental clinic, Caledonia X Ray & Ultrasound, and Caledonia Veterinary Clinic.
What local attractions or stores can I visit near Dairy Queen Grill & Chill in Caledonia?
After your meal, you might want to check out Grand River Gymmies Competitive gymnastics center, The Beer Store for beverages, Shoppers Drug Mart for pharmacy and convenience items, or Grand River Home Hardware for home improvement needs.