Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
582 reviews
5 stars
317
4 stars
135
3 stars
56
2 stars
21
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some praised friendly and efficient staff, others reported rude behavior and slow service.
Food Quality
Food quality received positive remarks, particularly for burgers and cakes, but there were complaints about portion sizes and incorrect orders.
Cleanliness
The cleanliness of the restaurant was highlighted positively by many, although some reviews mentioned unsanitary conditions.
Management Issues
Several customers expressed dissatisfaction with management and ownership, citing poor customer service and lack of responsiveness to complaints.
NK
Navneet Kaur
3 days ago
4.0
The team works quickly and efficiently. However the customer service could be improved. The interaction felt bit rushed and not very friendly..!!
AA
AI
Feb 10, 2026
2.0
Drive thru takes forever
FA
Felix Antoni
Jan 14, 2026
5.0
Pure Perfection!
I visited the DQ Grill & Chill today and had a flawless experience. The restaurant was spotless, and the team was incredibly energetic.
The Highlights:
The Blizzard: I ordered the seasonal special, and it was packed with toppings. The "Upside-Down" flip was performed with total confidence—not a single drop moved.
The Food: My Chicken Strip Basket was piping hot. The Texas toast was perfectly buttery, and the gravy was the ideal consistency for dipping.
Service: I was in and out of the drive-thru in under four minutes, which is impressive for a busy Wednesday afternoon.
DQ continues to be the ultimate spot for a treat in 2026. If you want a guaranteed win, this is the location to visit!
RS
Rachel Stacy
Dec 27, 2025
5.0
Order was wrong but was great! No complaints! Thanks so much!
TC
Tim Coates
Nov 25, 2025
1.0
Very disappointed in the owner of the Dairy Queen. I ordered a cheese burger combo with onion rings. We I was given the order the girl behind the counter asked me if I wanted and condiments like ketchup vinegar salt or pepper. I asked for mustard as I always dip my onion rings in mustard. They didn’t have any packets of mustard so the girl behind the counter went to the kitchen and came back with her manager and told me it would be 95 cents plus tax for mustard. Two other people in the restaurant listening to this and were both like thats ridiculous. I was going to get a blizzard to go but I walked out instead. So now this restaurant lost the sale of a 6 dollar blizzard and lost me and maybe to others as clients over 6 cents worth of mustard.
What are the operating hours of Dairy Queen Grill & Chill in Caledonia?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have seating options?
Yes, there is both indoor and outdoor seating available, including high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children. It is wheelchair accessible and offers high chairs.
Can I order food online or through a mobile app from this Dairy Queen location?
Yes, you can order online for pickup through their website or download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Where is Dairy Queen Grill & Chill located?
It is located at 216 Argyle St S, Caledonia, ON N3W 1K8, Canada.
What nearby automotive services are available if I visit Dairy Queen Grill & Chill?
Nearby, you can find Caledonia Tire & Automotive for repairs and tires, Caledonia Auto Laundry for car washing and detailing, and Dennis Searles Chevrolet Limited for car sales and leasing.
Are there nearby health and wellness centers close to Dairy Queen Grill & Chill?
Yes, nearby options include Haldimand Medical Clinic, Injury Rehab Centre, Caledonia Smiles dental clinic, Caledonia X Ray & Ultrasound, and Caledonia Veterinary Clinic.
What local attractions or stores can I visit near Dairy Queen Grill & Chill in Caledonia?
After your meal, you might want to check out Grand River Gymmies Competitive gymnastics center, The Beer Store for beverages, Shoppers Drug Mart for pharmacy and convenience items, or Grand River Home Hardware for home improvement needs.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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