Business Details
About
Restaurant
Swiss Chalet in Burlington, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,401 reviews
5 stars
872
4 stars
241
3 stars
106
2 stars
62
1 star
120
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of the food, particularly the quarter chicken.
Service Quality
Service received mixed reviews; while many praised specific servers like Ramiro and Rebecca for their friendliness and attentiveness, others reported poor service experiences.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared dishes.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the dining experience.
Customer Experience
Overall, customer experiences varied widely, with some expressing excitement to return while others vowed not to return due to service issues.
- JBJamal Brown3 days ago1.0I usually come here all the time but today I had the worst experience. Not only did they get my order wrong TWICE but this is how the rice came when I opened my container. I never seen rice do this. And on top of that the person to take my order was really rude. Food wasn’t edible I had to re cook the chicken at home because going a 3rd time to get a wrong order again is just ridiculous. Food was not edible. 🤮
- WRWendy RobertsNov 15, 20255.0You know exactly what you will get every to.r
- TTTomNov 10, 20255.0A family favorite when we visit Burlington especially because Regina does not have a Swiss Chalet anymore!! Sadly
- RSRon De SilvaOct 26, 20252.0What happened Swiss Chalet???. That is the smallest quarter chicken I have ever seen. Looked closer to a quarter quail. Charge me more but provide a decent portion. (That is a teaspoon in the picture, for perspective)
- JSJohn SnowdenOct 24, 20255.0Perfect server she remembered everything don’t know how she did it good was excellent. Can’t wait to come back again.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 2422 Fairview St, Burlington offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Burlington - Fairview St's <a href="https://www.swisschalet.com/en/menus/delivery/store-1126/on/burlington/2422-fairview-st.html">delivery menu here</a>.
Does Swiss Chalet Burlington - Fairview St offer takeout?
Yes, Swiss Chalet® Burlington - Fairview St offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Burlington - Fairview St's <a href="https://www.swisschalet.com/en/menus/takeout/store-1126/on/burlington/2422-fairview-st.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Burlington - Fairview St?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Burlington - Fairview St offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Burlington - Fairview St?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Burlington - Fairview St <a href="https://www.swisschalet.com/en/menus/dining-room/store-1126/on/burlington/2422-fairview-st.html">dining room menu here</a>.
Is Swiss Chalet at 2422 Fairview St in Burlington currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Burlington - Fairview St location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Burlington - Fairview St Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 2422 Fairview St in Burlington is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 2422 Fairview St, Burlington offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 2422 Fairview St, Burlington?
Swiss Chalet at 2422 Fairview St operates from 11:00 AM to 10:00 PM Monday to Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Does the Swiss Chalet Burlington location offer delivery and takeout services?
Yes, this location offers both delivery and takeout. You can order online via the website or mobile app, or by calling the restaurant directly.
Can I order ahead online for pickup or delivery at Swiss Chalet Burlington - Fairview St?
Yes, you can order online or through the mobile app for curbside pickup, in-restaurant pickup, or delivery.
Does Swiss Chalet Burlington offer any special deals or promotions?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for the latest offers.
Are there vegetarian or gluten-friendly options available at Swiss Chalet Burlington?
Yes, vegetarian and gluten-friendly options are available. Please refer to the Nutrition & Allergy Guide on their website for detailed information.
Is the Swiss Chalet restaurant at 2422 Fairview St Canadian owned?
Yes, Swiss Chalet is proudly Canadian, operating since 1954. The Burlington location is owned and operated by local Canadian franchisees.
Does Swiss Chalet Burlington provide accessibility features like a Braille menu?
Yes, all Swiss Chalet locations with a dining room, including the Burlington Fairview St location, offer a Braille menu.
Which nearby restaurants can I visit along with Swiss Chalet for a diverse dining experience?
Nearby dining options include Harvey's for burgers, Red Lobster for seafood, Pomelo Asian Cuisine for Asian dishes, and Scaddabush for Italian cuisine, offering you a variety of choices in the area.
Are there any convenient services near Swiss Chalet Burlington for banking or fuel?
Yes, nearby you will find several CIBC branches and ATMs for banking needs, as well as Pioneer Gas Station with convenience store and car wash services.
What local attractions or stores are close to Swiss Chalet Burlington popular for shopping or entertainment?
Nearby you can visit Factory Shoe Outlet for footwear, Bad Axe Throwing for unique entertainment, and Joe's African & Caribbean Market for grocery shopping.