Swiss Chalet

4.2
1439 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Burlington, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
2422 Fairview St, Burlington, ON
L7R 2E4, Canada

Hours

Reviews

4.2
1,439 reviews
5 stars
906
4 stars
242
3 stars
106
2 stars
63
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by staff, particularly highlighting Ramiro and Rebecca for their attentiveness and friendliness.

Food Consistency

While some reviews noted great food quality, others reported issues with food temperature and portion sizes, indicating inconsistency in the dining experience.

Cleanliness

Several customers mentioned cleanliness as a concern, particularly regarding the bathrooms and overall restaurant upkeep.

Order Accuracy

There were multiple complaints about incorrect orders and issues with takeout, suggesting a need for improvement in order accuracy.
  • SP
    Stephan Pichocki
    Jan 2, 2026
    5.0
    I stopped in for a quick lunch last week, predictably it was packed with similarly hungry folks, and was absolutely impressed with the service provided!! Despite being very busy, Elise was calm, smiling, polite, and engaging - her spirit lifted others around her and made my day!!
  • MS
    Mark Shessel
    Dec 30, 2025
    1.0
    Chicken was dry and fries were cold. Not a satisfying meal. Bathroom was In rough shape. Likely too many people and too few stafd. Staff were great.
  • GB
    Greg Brown
    Dec 25, 2025
    5.0
    Great chicken and fried and the Chalet sauce rocks! We ordered and our food was ready and served in under 5 minutes. It hit the spot.
  • GG
    GB
    Dec 19, 2025
    5.0
    Easy ordering on the app and ready for pickup right on time. Even carried it to the car door for me, as I walk with a cane! I rate 4F: Fantastic Festive Family Feast !!!!
  • LK
    Lois-Ann Kohar
    Dec 17, 2025
    5.0
    Love Ramiro! Love Rebecca! Love the staff! Wonderful place to eat lunch! I have watched some very special care of senior citizen customers. It is a pleasure to see such special attention to customers who are struggling.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 2422 Fairview St, Burlington offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

What are the operating hours of Swiss Chalet at 2422 Fairview St, Burlington?

Swiss Chalet at 2422 Fairview St operates from 11:00 AM to 10:00 PM Monday to Saturday, and from 11:00 AM to 9:30 PM on Sunday.