Swiss Chalet in Burlington, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Many customers praised the exceptional service provided by staff, particularly highlighting Ramiro and Rebecca for their attentiveness and friendliness.
Food Consistency
While some reviews noted great food quality, others reported issues with food temperature and portion sizes, indicating inconsistency in the dining experience.
Cleanliness
Several customers mentioned cleanliness as a concern, particularly regarding the bathrooms and overall restaurant upkeep.
Order Accuracy
There were multiple complaints about incorrect orders and issues with takeout, suggesting a need for improvement in order accuracy.
SP
Stephan Pichocki
Jan 2, 2026
5.0
I stopped in for a quick lunch last week, predictably it was packed with similarly hungry folks, and was absolutely impressed with the service provided!! Despite being very busy, Elise was calm, smiling, polite, and engaging - her spirit lifted others around her and made my day!!
MS
Mark Shessel
Dec 30, 2025
1.0
Chicken was dry and fries were cold. Not a satisfying meal. Bathroom was In rough shape. Likely too many people and too few stafd. Staff were great.
GB
Greg Brown
Dec 25, 2025
5.0
Great chicken and fried and the Chalet sauce rocks! We ordered and our food was ready and served in under 5 minutes. It hit the spot.
GG
GB
Dec 19, 2025
5.0
Easy ordering on the app and ready for pickup right on time. Even carried it to the car door for me, as I walk with a cane! I rate 4F: Fantastic Festive Family Feast !!!!
LK
Lois-Ann Kohar
Dec 17, 2025
5.0
Love Ramiro! Love Rebecca! Love the staff!
Wonderful place to eat lunch!
I have watched some very special care of senior citizen customers. It is a pleasure to see such special attention to customers who are struggling.
Does Swiss Chalet at 2422 Fairview St, Burlington offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 2422 Fairview St, Burlington?
Swiss Chalet at 2422 Fairview St operates from 11:00 AM to 10:00 PM Monday to Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Does the Swiss Chalet Burlington location offer delivery and takeout services?
Yes, this location offers both delivery and takeout. You can order online via the website or mobile app, or by calling the restaurant directly.
Can I order ahead online for pickup or delivery at Swiss Chalet Burlington - Fairview St?
Yes, you can order online or through the mobile app for curbside pickup, in-restaurant pickup, or delivery.
Does Swiss Chalet Burlington offer any special deals or promotions?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for the latest offers.
Are there vegetarian or gluten-friendly options available at Swiss Chalet Burlington?
Yes, vegetarian and gluten-friendly options are available. Please refer to the Nutrition & Allergy Guide on their website for detailed information.
Is the Swiss Chalet restaurant at 2422 Fairview St Canadian owned?
Yes, Swiss Chalet is proudly Canadian, operating since 1954. The Burlington location is owned and operated by local Canadian franchisees.
Does Swiss Chalet Burlington provide accessibility features like a Braille menu?
Yes, all Swiss Chalet locations with a dining room, including the Burlington Fairview St location, offer a Braille menu.
Which nearby restaurants can I visit along with Swiss Chalet for a diverse dining experience?
Nearby dining options include Harvey's for burgers, Red Lobster for seafood, Pomelo Asian Cuisine for Asian dishes, and Scaddabush for Italian cuisine, offering you a variety of choices in the area.
Are there any convenient services near Swiss Chalet Burlington for banking or fuel?
Yes, nearby you will find several CIBC branches and ATMs for banking needs, as well as Pioneer Gas Station with convenience store and car wash services.
What local attractions or stores are close to Swiss Chalet Burlington popular for shopping or entertainment?
Nearby you can visit Factory Shoe Outlet for footwear, Bad Axe Throwing for unique entertainment, and Joe's African & Caribbean Market for grocery shopping.