Subway

4.0
158 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burlington Subway® Restaurant at 728 Burloak Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
728 Burloak Drive, Burlington, ON
L7L 0B1, Canada

Hours

Reviews

4.0
158 reviews
5 stars
91
4 stars
26
3 stars
11
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and attentive staff, others reported rude and dismissive behavior.

Cleanliness

Many customers highlighted the cleanliness of the restaurant, noting it as one of the cleanest Subway locations they have visited.

Food Quality

There are concerns regarding food quality, with some customers reporting stale bread and stingy portions of toppings, while others praised the freshness and taste of the food.

Ordering Experience

The introduction of self-service kiosks received mixed reviews, with some customers appreciating the efficiency while others found it inconvenient and felt pressured to use them.
  • MS
    Manpreet Singh
    Dec 2, 2025
    1.0
    Rude customer service . we come with money dont get your sandwiches for free. The owner is arrogant dont know how he got the restaurant license . Show some respect . I will go 2 km away to another subway doesn’t matter but wouldn’t come here. NOT RECOMMENDING.
  • MM
    Mark
    Nov 8, 2025
    5.0
    This is the cleanest and most efficiently-run Subway restaurant I've ever been to. It's conveniently close to my home so, it's a great option when I'm hungry and I need something quick, familiar and easy. Every time I visit, someone is always cleaning which is why it's really no surprise why this location is always so presentable. I understand that this location has also been used for filming of training materials used by other Subway restaurants. It may not be a flagship, but it's certainly run like one. Nice job Burloak Subway team!
  • AC
    Al Czervik
    Oct 30, 2025
    1.0
    Now they want you to enter your order yourself on a dirty self-serve touch screen. $17 for a sandwich and you have to do half the work NO THANKS!!!!!!
  • FD
    Freddy Delaney
    Oct 16, 2025
    5.0
    I don't feel good doing this, but it needs to be said, it's amazing that this store has kiosks installed always love this store...good staff...and have going there for years...Cueball is amazing..and I did hint him about this...you cannot have an over bearing person greeting and forcing you to use the kiosk..and breathing down your neck intervening in between, corporate needs to train their team better specially if you interacting with people, I didn't use kiosk because of him, my employe was there before this guy forcefully trying to use Kiosk...I m not going to come here..if I see that person....it's constructive criticism
  • TC
    Tyler Corrick
    Oct 15, 2025
    2.0
    Food is what you'd expect. However they have added these new kiosks, im not sure what they are trying to accomplish with this. Not a fan and likely won't return to this location. My sandwich is also falling apart.

Frequently Asked Questions About Subway

Where is Subway located in Burlington?

Subway is located at 728 Burloak Drive, Unit A2, Burlington, ON, L7L 0B1, Canada.

What are the opening hours of Subway at 728 Burloak Drive?

Subway is open Monday from 10:00 to 20:00, and Tuesday to Sunday from 09:00 to 22:00.