Subway

4.0
185 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burlington Subway® Restaurant at 4490 Fairview St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4490 Fairview St, Burlington, ON
L7L 5P9, Canada

Hours

Reviews

4.0
185 reviews
5 stars
97
4 stars
46
3 stars
15
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the cleanliness of the restaurant, noting it as one of the cleanest Subway locations they have visited.

Staff Performance

While many reviews highlighted friendly and efficient staff, there were notable complaints about poor customer service from the owner, Shilpa.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and tasty subs, while others reported stale bread and poor food preparation.

Service Speed

Most customers appreciated the fast service, although there were instances of rude interactions and mistakes with orders.

Customer Experience

Overall, the customer experience varied significantly, with some praising the staff's friendliness and others expressing dissatisfaction with service and food quality.
  • TJ
    Ted Jez
    Oct 31, 2025
    5.0
    I saw a review criticizing Shilpa which I found a bit odd since I have been dealing at this location and found Shilpa to be one of the most friendly and efficient of all the staff I have dealt with. I don't know what happened with this customer but my experiences of the past couple of years couldn't have been more positive. Maybe Shilpa was giving the customer some good advice given the concern he had about food allergies but didn't present it in a way that he liked or wanted to hear.
  • AZ
    Alex Z
    Oct 29, 2025
    5.0
    I was amazed at how clean this restaurant was this evening. I came in to order sandwiches at 6:30pm for takeout and the restaurant was spotless. The kitchen serving area was very tidy, the floors looked recently cleaned, tables and chairs neat. The staff were friendly and helped me regarding a coupon on the app. Great experience!
  • SD
    Steve Dixon
    Oct 28, 2025
    5.0
    Decent service, good family run business. PJ, Shilpa all the staff care about their customers and take pride in their work.
  • MP
    Manish Patel
    Oct 23, 2025
    5.0
    I had a good experience with the staff here as a first time customer. Especially, the lady that made my sub was really nice and fast service. She even helped me to know how to use the subway app to get points !
  • DM
    Drashti Mathukia
    Oct 10, 2025
    1.0
    I wish I had no star or negative to give one. I came here for my lunch just now and had an horrible experience with shilpa working at the store she is the owner of the store and didn’t serve me food because I have some allergies restrictions she mentioned me don’t eat From us if you have allergies restrictions because we serve everything cross contamination here. Such poor owner and her poor customer service. Staff is so cooperative but owner herself is disgustingly and stingy to serve. I spend about almost $20 whenever I visit them but I guess they don’t want to grow the business. So please be careful when you visit this location specially they don’t change gloves and don’t take care of there customers when they have dietary or any restrictions. Horrible experience and horrible customer service being an owner of the store. Such a waste of time also I make sure and complain to health Burlington. Attached is her picture for your reference. Please don’t eat and waste your money if this lady serves you. She claims herself an employee being the owner of the store.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4490 Fairview St, D106, Burlington, ON, L7L 5P9, Canada.

What are the operating hours of this Subway location?

The Subway is open Monday to Friday from 8:00 AM to 10:30 PM, Saturday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.