Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burlington Subway® Restaurant at 2021 Plains Rd E/1035 Brant St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
182 reviews
5 stars
93
4 stars
36
3 stars
17
2 stars
7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers praised friendly service from employees like Rick and Pankaj, others reported rude and unprofessional treatment.
Food Quality
Several customers expressed dissatisfaction with food quality, citing issues like incorrect orders, poor preparation, and even food safety concerns such as hair in food.
Cleanliness
The cleanliness of the restaurant received mixed reviews; some noted it was clean and well-maintained, while others reported dirty conditions and unkempt dining areas.
Management Issues
There are complaints regarding management practices, including staff treatment and operational decisions like closing early and charging tips without consent.
Overall Experience
While some customers had positive experiences and enjoyed their meals, many expressed frustration with service inconsistencies and vowed not to return.
- KKKarbonOct 31, 20255.0Served by Rick . Very friendly and served us some great tasting food! Will be back!
- KAKassem AlhajjiOct 9, 20251.0I would like to submit this report regarding one of the workers in your restaurant in the Burlington branch, because of her disrespectful treatment of customers. During my visit to the restaurant, I noticed that the said worker showed inappropriate behavior while dealing, and spoke in an unprofessional and unprofessional manner, which gave a negative impression of the place and customer service. I appreciate the efforts of the distinguished Subway team in maintaining the quality of service and the reputation of the restaurant, so I submit this report in the hope that you will take the appropriate measures to ensure the continuation of a respectable work environment and customer service befitting the name of Subw
- YYYu YiOct 8, 20255.0Rick was getting amazing
- ASamr sabbahOct 8, 20255.0Rick was amazing
- HMHonour Louise MeredithSep 25, 20251.0Incredibly bad food, appearance is so off and sloppy. Customer Service doesn't exist and when you order they don't listen. When you correct them or stop them from putting something on your sub that you DON'T want, they get angry at you. This subway location needs serious help and fast.
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Burlington?
The Subway restaurant is located at 2021 Plains Rd E/1035 Brant St, Unit 11, Burlington, ON L7R 4X6, Canada.
What are the operating hours of the Subway on Plains Rd E/Brant St?
This Subway location is open Monday from 8:00 AM to 11:00 PM, Tuesday to Friday from 8:00 AM to 11:30 PM, Saturday from 9:00 AM to 11:30 PM, and Sunday from 9:00 AM to 11:00 PM.
What meal options are available at this Subway restaurant?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.
Does this Subway offer in-store and curbside pickup services?
Yes, this restaurant offers both in-store pickup and curbside pickup services for convenient ordering.
Can I order online or via app from this Subway location?
Yes, you can order quickly and easily using the Subway app or online through their restaurant menu website.
What payment methods are accepted at this Subway?
This Subway accepts American Express, Discover, Mastercard, and Visa credit cards.
Does this Subway have dine-in and catering options?
Yes, the restaurant serves dine-in customers and also provides catering services for events.
Are there other Subway locations near 2021 Plains Rd E/1035 Brant St?
Yes, there are several other Subway restaurants nearby, offering additional convenient options for sandwiches and meals.
What other dining options are near this Subway restaurant?
Nearby dining options include Tim Hortons for coffee and snacks, Topper's Pizza for Italian food, and Burritoz Fresh Mexican Grill for Tex-Mex cuisine.
What services or attractions are near Subway that customers might visit?
Close to Subway, there is Brant Dental Office for dental care, Kumon Math and Reading Centre for tutoring services, and La Mer Nail Bar for beauty treatments, providing convenient access to multiple services in one trip.