Papa Johns Pizza

Reviews

• OO

  Oliver O

  3 days ago
  1.0
  papa John's more like awful John's
• KS

  Kyle Spicer

  Feb 23, 2026
  1.0
  Thought I would share this with others and I hope it doesn't happen to anyone else. My friend had ordered a heart shaped pizza from this location on valentines day that just passed, her pizza was burnt and inedible. She then called the store and told the lady that was working at the time about her pizza being burnt, the lady said she will take her name and number down and she would be able to come in and get a new pizza and mentioned the pizza was probably burnt because of the prepaid dough ( so she admitted the dough is not fresh and could potentially be burnt) A week later my friend called the store so she could pick up her pizza, the gentleman said her name and number were not on file but insisted that she will get her pizza. My friend walks into the store and the man working who had ear buds in told my friend he can only give her a small pizza. My friend payed over $20 for her burnt meal which was a medium to large size pizza and she only got a small. She showed pictures of her burnt pizza to the man working and he just went on about how good the crust is and how he likes it. This place not only has pre-made dough but also has very unprofessional and unorganized staff. For the inconvenience why would you give someone less than what they paid if you make a mistake? I will be staying clear from papa John's on guelph line in Burlington now and so will she, we go out and spend good money on our local restaurants and support them but this one is off our list.
• MT

  mica trincado

  Jan 25, 2026
  1.0
  Only received half my order. When I called, the woman I spoke with told me “it’s not my problem, try to order again” and refused to let me speak to someone else. Very disappointing and unprofessional.
• G7

  Gurcharan Kaur 710

  Jan 19, 2026
  1.0
  Worst pizza I have ever had. The garlic dips all of them turned into oil because the person who packed the order don’t even know that hot and cold items go separate. I wasn’t even able to try that dips and on the top of that dips got leaked and it was all over the box. And I attached the picture also of their top notch skill of cutting the pizza one giant pizza slice . Really awful i got the same experience before also but i wanted to try second time . I was hoping it will be good this time. But again FLOPPPPPPPPPPPPPPPPP.
• MC

  Mike C

  Dec 14, 2025
  1.0
  What the delivery fee for the exactly? If the driver who is doing the actual delivery doesn't get it, then why am I paying it? I always tip the driver because I know you guys pay them slave wages, but putting this on the box is so out of touch it's insane. Openly admitting the delivery fee is not paid to the driver while also guilting customers to pay their wages because you refuse to.

Frequently Asked Questions About Papa Johns Pizza