Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incomplete orders.
Food Quality
Many customers reported issues with food quality, including undercooked chicken, greasy and soggy items, and incorrect orders.
Cleanliness and Hygiene
Several reviews raised concerns about cleanliness and hygiene practices among staff, including lack of gloves and general unsanitary conditions.
Operational Issues
Customers frequently mentioned problems with the restaurant's hours, including early closures and unavailability of menu items.
MB
Manoja Basnayake
Dec 22, 2025
5.0
Great customer service!
SS
Styland Salon
Dec 22, 2025
5.0
Everytime i go there chicken is fresh . Service too fast . No need to wait .
LJ
L J
Dec 2, 2025
1.0
I should’ve never come back here
At this point i don’t even think it’s real meat your serving the meat had a bad smell and wasn’t cooked properly had to throw it away and it was “2 weird” pieces
I think your store should be investigated
GS
Gagan Singh
Nov 30, 2025
1.0
Came for the bogo deal and they had only 2 employees it looks like working last night. There were so many angry customers waiting a long time. When they dumped my chicken in one bucket all the skin was peeled off each other it was impossible for us to grab a piece of chicken without the skin ripped off at the bottom. We usually goto appleby for pick up but it wasn’t available at that location and this one really let KFC down.
DW
Dawn Whiteley
Nov 29, 2025
1.0
We went to this location to get dinner for 5. There was a bogo deal so we ordered that.
The whole bag ripped apart, literally the whole side of the bag of chicken ripped in half and every piece of our 20 pack of chicken went all over the parking lot. They wouldn't replace the chicken (not the whole order, just the bucket) and even went as far as to tell us to learn how to pick up a bag properly.
We lost the main part of our dinner and possibly worse were told we didn't know how to pick up a bag.
Very rude service and poor products.
What are the operating hours of KFC at 3500 Dundas Street West, Burlington?
KFC is open daily from 10:30 AM to 11:00 PM.
Where is the KFC restaurant located in Burlington?
The KFC is located at 3500 Dundas Street West, Burlington, ON L7M 4B8, Canada.
How can I contact KFC Burlington?
You can contact KFC at +1 905-319-3366.
Does this KFC offer halal food options?
Yes, this KFC location is listed as a Halal Restaurant.
Where can I find more information or order online from KFC Burlington?
Visit their website at http://kfc.ca for more information and online ordering.
What types of food does KFC Burlington serve?
KFC offers fast food including chicken dishes, and meal delivery services.
What other dining options are near KFC Burlington?
Nearby dining options include Booster Juice, Gino's Pizza, China Taste, Halibut House Fish and Chips, Harvey's, Subway, Soul Bowl Eats, Stacked Pancake & Breakfast House, Tim Hortons, Starbucks, and Bento Sushi.
What other health and wellness services are available near KFC Burlington?
Nearby health services include Dundas Family Dental, Burlington Aligned Chiropractic, Dr. Rachel S. Carson naturopathic services, Aligned Chiropractic, CVOS Oral Surgery, Wentworth-Halton X-Ray and Ultrasound, and Headon Forest Animal Hospital.
Are there any convenience stores or facilities for quick stops near KFC Burlington?
Yes, nearby convenience facilities include Circle K and Esso Canada, which also offers gas station services and oil changes.
What banking services are available near the KFC location?
Close to KFC, there are CIBC, TD Bank, and TD Canada Trust branches with ATM services for your banking needs.