KFC

2.4
296 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
3500 Dundas Street West, Burlington, ON
L7M 4B8, Canada

Hours

Reviews

2.4
296 reviews
5 stars
58
4 stars
35
3 stars
35
2 stars
22
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incomplete orders.

Food Quality

Many customers reported issues with food quality, including undercooked chicken, greasy and soggy items, and incorrect orders.

Cleanliness and Hygiene

Several reviews raised concerns about cleanliness and hygiene practices among staff, including lack of gloves and general unsanitary conditions.

Operational Issues

Customers frequently mentioned problems with the restaurant's hours, including early closures and unavailability of menu items.
  • MB
    Manoja Basnayake
    Dec 22, 2025
    5.0
    Great customer service!
  • SS
    Styland Salon
    Dec 22, 2025
    5.0
    Everytime i go there chicken is fresh . Service too fast . No need to wait .
  • LJ
    L J
    Dec 2, 2025
    1.0
    I should’ve never come back here At this point i don’t even think it’s real meat your serving the meat had a bad smell and wasn’t cooked properly had to throw it away and it was “2 weird” pieces I think your store should be investigated
  • GS
    Gagan Singh
    Nov 30, 2025
    1.0
    Came for the bogo deal and they had only 2 employees it looks like working last night. There were so many angry customers waiting a long time. When they dumped my chicken in one bucket all the skin was peeled off each other it was impossible for us to grab a piece of chicken without the skin ripped off at the bottom. We usually goto appleby for pick up but it wasn’t available at that location and this one really let KFC down.
  • DW
    Dawn Whiteley
    Nov 29, 2025
    1.0
    We went to this location to get dinner for 5. There was a bogo deal so we ordered that. The whole bag ripped apart, literally the whole side of the bag of chicken ripped in half and every piece of our 20 pack of chicken went all over the parking lot. They wouldn't replace the chicken (not the whole order, just the bucket) and even went as far as to tell us to learn how to pick up a bag properly. We lost the main part of our dinner and possibly worse were told we didn't know how to pick up a bag. Very rude service and poor products.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 3500 Dundas Street West, Burlington?

KFC is open daily from 10:30 AM to 11:00 PM.

Where is the KFC restaurant located in Burlington?

The KFC is located at 3500 Dundas Street West, Burlington, ON L7M 4B8, Canada.