About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
2.4
291 reviews
5 stars
56
4 stars
35
3 stars
35
2 stars
22
1 star
143
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported that the food was often cold, greasy, and poorly cooked, with complaints about undercooked chicken and stale items.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a frustrating experience for customers.
Cleanliness and Hygiene
Several customers expressed concerns about cleanliness, noting that staff did not wear gloves and that the restaurant appeared unsanitary.
Operational Issues
Customers frequently mentioned that the location often closed early or had inconsistent hours, leading to inconvenience.
Inconsistent Experience
While some customers had positive experiences with food quality and service, these were overshadowed by a majority of negative reviews indicating a decline in overall standards.
- VTVishal ThukralNov 15, 20251.0Customer service too slow.
- FRFarukh RahimNov 15, 20251.0Terrible customer service, waited for almost 20 mins and no only i got incomplete order, they forgot my drink which i reminded them there, forgot my fries and chicken pcs were as if someone took a bite from it. Horrible experience and i am never returning here again
- SCShelley CollingNov 1, 20251.0Worst KFC they got my order completely wrong then let the fries sit while cooking something else . Terrible customer service . Manager Simon not on premises and unable to reach . Crispy Big Crunch Sandwich rubber .Had been sitting and reheated obviously
- PCPatricia CerqueiraNov 1, 20251.0We have been going to this location for years but today was the last time. They have given us burnt popcorn chicken after buying two buckets and then today gave us cold fries trying to get away with the batch that had been there for a while.....I'did get new buckets but they dont apologize and then you feel that you are doing something wrong with the way they look at you. Also they ask you to park outside when there is no one in the line up so they don't have to listen to their bell ringing inside. There was also some sort of fabric material with dust in it today. Need to do better if you want to stay open!
- RDRichard DOct 26, 20251.0I was at this place today at noon. Supposed to be open. But it wasn’t. And from other reviewers, it happens frequently.
Frequently Asked Questions About KFC
What are the operating hours of KFC at 3500 Dundas Street West, Burlington?
KFC is open daily from 10:30 AM to 11:00 PM.
Where is the KFC restaurant located in Burlington?
The KFC is located at 3500 Dundas Street West, Burlington, ON L7M 4B8, Canada.
How can I contact KFC Burlington?
You can contact KFC at +1 905-319-3366.
Does this KFC offer halal food options?
Yes, this KFC location is listed as a Halal Restaurant.
Where can I find more information or order online from KFC Burlington?
Visit their website at http://kfc.ca for more information and online ordering.
What types of food does KFC Burlington serve?
KFC offers fast food including chicken dishes, and meal delivery services.
What other dining options are near KFC Burlington?
Nearby dining options include Booster Juice, Gino's Pizza, China Taste, Halibut House Fish and Chips, Harvey's, Subway, Soul Bowl Eats, Stacked Pancake & Breakfast House, Tim Hortons, Starbucks, and Bento Sushi.
What other health and wellness services are available near KFC Burlington?
Nearby health services include Dundas Family Dental, Burlington Aligned Chiropractic, Dr. Rachel S. Carson naturopathic services, Aligned Chiropractic, CVOS Oral Surgery, Wentworth-Halton X-Ray and Ultrasound, and Headon Forest Animal Hospital.
Are there any convenience stores or facilities for quick stops near KFC Burlington?
Yes, nearby convenience facilities include Circle K and Esso Canada, which also offers gas station services and oil changes.
What banking services are available near the KFC location?
Close to KFC, there are CIBC, TD Bank, and TD Canada Trust branches with ATM services for your banking needs.