Many customers reported poor food quality, including greasy, undercooked, or stale items, with some experiencing food poisoning.
Customer Service
Numerous reviews highlighted extremely poor customer service, including rude staff, long wait times, and incorrect orders.
Management Issues
Customers expressed concerns about poor management, including running out of chicken during peak hours and inadequate staff training.
Cleanliness
While some noted cleanliness, others reported dirty tables and unsanitary food handling practices.
Inconsistent Experience
Overall, experiences varied widely, with some customers enjoying their meals while many others had negative encounters.
NS
nikhil saini
Dec 29, 2025
5.0
Food was great and employees happily guided me through the different options. Speed and food quality was top notch.
MS
Mathew Storey
Dec 23, 2025
2.0
I dont know if it's just this location or all of KFC, but the chicken is definitely no where near what it used to be. Very disappointed
CT
Cristian Tesoro
Dec 22, 2025
1.0
This food made me violently ill and I’m not sure if it was undercooked or I had food poisoning, but would recommend staying far away from this location
MM
Megalodon (Megalodon)
Dec 21, 2025
1.0
Horrible rude customer service. The workers here DO NOT CARE about providing good customer service. The man wearing glasses here is utterly useless and unprofessional. My online mobile order of only a $5 snack box took +40 minutes and after waiting 40 minutes it spent another 20 minutes sitting out in the open because the useless workers were just standing in the back having a good time instead of attending to customers. Utter garbage location hopefully this KFC closes down
SS
sosa7790
Dec 16, 2025
2.0
Come in at 215 on a Tuesday.. Lady makes me order from the kiosk. I order a 2 pc special then they tell me they ran out of chicken and it will take 20 mins to make. Ask for a refund, guy says since I ordeted from the kiosk he has to make a phone call to get me a refund and it could take awhile. He tried to make it right by offering me anything else on the menu which I relunctantly took since I didnt want to wait around. Poorly managed it seems.
This KFC is located at 2335-2391 Appleby Line Bldg. K, Burlington, ON L7L 0B6, Canada.
What are the operating hours of this KFC?
The KFC is open daily from 10:30 AM to 11:00 PM.
What types of cuisine and services does this KFC offer?
This KFC is a fast food restaurant specializing in chicken with options for meal delivery and offers halal food.
How can I contact this KFC location?
You can reach this KFC by phone at +1 289-293-0121.
Where can I find this KFC's official website?
The official website for this KFC location is http://kfc.ca.
What popular fast food options are available near this KFC?
Near this KFC, you can find other fast food restaurants like Little Caesars Pizza, McDonald's, Chick-fil-A, and Firehouse Subs for a variety of quick meal choices.
Are there any parks or outdoor recreation areas close to this KFC?
Yes, Pathfinder Park and Orchard Park Public School offer park and recreational facilities close to the KFC, perfect for outdoor activities before or after your meal.
What shopping options can I explore near this KFC location?
Nearby shopping options include Structube for furniture, Michaels Stores for arts and crafts, Sport Chek for sporting goods, and Homesense Canada for home goods.
Are there any services for pet needs near the KFC?
Yes, PetSmart nearby offers pet supplies and services for your convenience.
Is there a place nearby where I can get beauty and spa treatments?
Gabrielle's Nails & Spa is close to the KFC location and offers beauty salon and spa services.