KFC

3.0
479 reviews
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Business Details

2335-2391 Appleby Line Bldg. K, Burlington, ON L7L 0B6, Burlington, ON
L7L 0J3, Canada
(289) 293-0121
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
2335-2391 Appleby Line Bldg. K, Burlington, ON L7L 0B6, Burlington, ON
L7L 0J3, Canada

Hours

Reviews

3.0
479 reviews
5 stars
157
4 stars
69
3 stars
53
2 stars
32
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including greasy, soggy, and poorly cooked chicken.

Management Issues

Several customers expressed concerns about management, citing poor inventory management and lack of staff training.

Cleanliness

While some noted cleanliness, many reviews mentioned dirty tables and unsanitary conditions.

Customer Experience

Overall, customers expressed disappointment with their experiences, leading to a reluctance to return.
  • BC
    Bshd Canada
    Nov 11, 2025
    2.0
    The chicken is extremely salty! I have eaten fried chicken from almost everywhere but I haven't tasted so much salt ever...
  • JM
    Joe Miceli
    Nov 6, 2025
    1.0
    We arrived and ordered our chicken only to be told that they ran out of chicken and we needed to wait 25 minutes for them to prepare more....it actually took 35 minutes...its KFC, chicken is what you do, how are they not monitoring the amount they have and need? Poor management overall. We will not be returning.
  • RS
    Ron Stewart
    Oct 25, 2025
    1.0
    I don’t usually write bad reviews (I understand people can be experiencing things we don’t know about). But, I can’t do nothing about my experience, and I think parts of it may be fixable from the franchise perspective. Tonight I tried to order a family feast online, but it would not advance past ‘place order’. I tried phoning this specific KFC on Appleby several times over about 30 min, but no one answered the phone. I drove to this KFC and waited for 10 min in the store while they helped one customer in front of me. When I asked for the family feast, the person behind the counter said “sorry, we ran out of chicken”. I do understand a store may run out of chicken, but I couldn’t I have learned that online, on the phone, or before waiting 10 min in the store to place my order?
  • MW
    Moms World
    Oct 24, 2025
    1.0
    Extremely disappointing experience at KFC. I specifically asked for crispy chicken and fresh fries, but what I received was soggy, and greasy food. When I politely brought it to the staff’s attention, they were rude and dismissive, even telling me to “go elsewhere” instead of fixing the issue. Totally unacceptable customer service. I’ve always liked KFC, but this visit at this location really changed my opinion. Definitely not coming back to this location unless they improve both their food quality and attitude toward customers. I actually drove to another location 20 mins away in traffic and got what I paid for.
  • JA
    John Paul Angheloni
    Oct 24, 2025
    2.0
    I have actually never been in a KFC to order before, I’ve had it at picnics ect. Ordered a family pack bucket, they said it would take a bit because they make it, I figured about 20 min, I wasn’t expecting 50 min. No full fledged restaurant in the city would take that long to put out an order, when I mentioned it to the attendant he said this was normal.
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Frequently Asked Questions About KFC

What is the address of this KFC location?

This KFC is located at 2335-2391 Appleby Line Bldg. K, Burlington, ON L7L 0B6, Canada.

What are the operating hours of this KFC?

The KFC is open daily from 10:30 AM to 11:00 PM.