Business Details
About
RestaurantRecipe Unlimited
Located in Burlington, Ontario Jacksons Landing is a vibrant restaurant offering a unique culinary experience for those looking to enjoy delicious food and crafted cocktails or beer. Our carefully curated menu features an array of dishes, from our AAA 40-day aged steak program, to a diverse selection of appetizers, mains, pizzas, vegetarian and gluten friendly options, to our weekend brunch, perfect for any occasion.
Whether you are planning a night out with friends or a corporate event, our inviting atmosphere makes your experience one to remember. Indulge in our extensive wine list while dining in our dining room, open concept lounge or on our beautiful rooftop patio. Enjoy Happy Hour pricing everday from 9pm on select drinks & food. Every Wednesday enjoy all bottles of wine for half the price.
At Jacksons Landing we specialize in group dining experiences with tailored event packages that cater to your needs. Join us and discover why we are the go-to spot in Burlington for a memorable experience.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
1,985 reviews
5 stars
1,170
4 stars
442
3 stars
181
2 stars
82
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow and inattentive service, with several instances of servers being unresponsive or unprofessional.
Food Quality
While some dishes received praise, there were numerous complaints about food being served cold, bland, or poorly prepared.
Positive Experiences
Despite the issues, several reviews highlighted excellent food and service experiences, particularly mentioning specific staff members who provided outstanding service.
Atmosphere
The restaurant's atmosphere was generally well-received, with many customers appreciating the ambiance and setting.
Management Response
Some reviews noted positive interactions with management, particularly in addressing complaints and providing compensation.
- CPChristine PenneyJan 2, 20262.0We’ve been coming to Jackson’s Landing since they opened (easily 30+ visits over the years), but our experience on Jan 1, 2026 was genuinely disappointing. The The maple-glazed bacon eggs benedict ($19) portion was small, the plate wasn’t anything special, and the “fresh fruit” side was surprisingly small: half a dried strawberry, two grapes, and two blueberries. The server hyped up the potatoes, but they tasted like basic frozen fried cubes, not the garlicky hash described. We actually left hungry enough that family members were offering us parts of their meals. My sister also ordered the crispy calamari ($18.50) and the portion was a small handful of pieces, nothing like what we’ve received here in the past. Credit where it’s due: our server was great, and the Caesars were solid. But at these prices, the portions and quality don’t match, and it’s been trending downhill over the last year or two. I hope they take this feedback seriously because we want our local spot to be worth returning to.
- IGIzabela GDec 30, 20255.0I went to this place twice in the last two months. First time I went for a dinner with a friend, and the service was outstanding, the food was OK. The second time I went for a special dinner where they featured Chilean Pisco. That was a feast!!!!! I will never forget this experience, the chef explained all the dishes to us, and we also had a chance to taste many drinks made with pisco. What a treat!!! The place was vibing!
- DDDeniseDec 29, 20253.0Food was great however service was extremely slow. I made eye contact with our servers twice and asked for something and they just walk away and ignore you. We waited 20 minutes for a kid's ice cream sandwich and had to repeat that we wanted 7 waters three times. Disappointing service just good food.
- HHHuan HoDec 29, 20254.0We tried Jackson’s Landing Restaurant and our first impression was positive. However, we had to wait quite a while to be seated even though the restaurant wasn’t busy. The manager later explained that they were short-staffed that day. The food was good, but it also took a long time to arrive.
- CCCameron “Muscle or Fat” CogswellDec 21, 20251.0Came in here Sunday, December 21st at about 9pm. They didn't seem happy to see us, hostess had as much personality as a cardboard box. The server was even worse. What a complete turnoff. Came in at 9pm with 5 people ready to spend and my god you couldn't squeeze a drip of personality out of this place if you had it in a vice grip. Yikes. We started by ordering 10 drinks and the server actually said "oh no apps?" LoL we just ordered 10 drinks within 30seconds of arriving and the server was upset? No word of a lie this is the absolute WORST service I have ever experienced in my life. Would never return. If I could rate it zero star I would. ZERO. Do not come here. It I was the owner/manager I would be VERY concerned.
Frequently Asked Questions About Jacksons Landing
Does Jacksons Landing have a patio?
Yes, we have a patio at this restaurant. Please note, for standard reservations, our patio is available on a first come, first serve basis.
Does Jacksons Landing accept reservations and how can I make one?
Yes, Jacksons Landing accepts reservations. You can check availability and book a table via OpenTable at: https://www.opentable.ca/jacksons-landing-reservations-burlington?restref=192541&lang=en-CA&ot_source=Restaurant%20website.
What are the opening hours for Jacksons Landing?
Jacksons Landing is open Monday to Thursday from 11:30 AM to 11:00 PM, Friday and Saturday from 11:30 AM to midnight (with brunch starting at 10:30 AM on weekends), and Sunday from 10:30 AM to 11:00 PM.
Does Jacksons Landing offer brunch? If so, when is it served?
Yes, brunch is served on Saturdays and Sundays from 10:30 AM to 3:00 PM, including long weekends.
Are there gluten-friendly and vegetarian options available on the menu?
Yes, Jacksons Landing offers both gluten-friendly and vegetarian options. You can view these menu offerings on their website by selecting the respective symbols for gluten-friendly and vegetarian dishes.
Does Jacksons Landing have outdoor seating or a patio?
Yes, there is a rooftop patio available. For standard reservations, the patio seating is on a first-come, first-serve basis.
Is happy hour available at Jacksons Landing? When can I enjoy it?
Happy hour is available every day from 9 PM until closing, offering special pricing on select drinks and food.
What types of payment does Jacksons Landing accept?
Jacksons Landing accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Can I order food for pickup or delivery from Jacksons Landing?
Yes, Jacksons Landing offers both in-store pickup and delivery services.
What nearby places can I visit before or after dining at Jacksons Landing?
Nearby you can find the Danish Pastry House for bakery treats, I Heart Boba for bubble tea and smoothies, and The Beer Store if you want to pick up some drinks. These make great spots to visit surrounding your meal here.
Are there any health or beauty services near Jacksons Landing?
Yes, near Jacksons Landing you will find Elsa's Esthetics Electrolysis & Laser, Inc, Skin Vitality Medical Clinic Burlington, and Shoppers Drug Mart with a Beauty Boutique. These are convenient options if you want to combine dining with wellness or shopping.
How can nearby transit or services help me visit Jacksons Landing?
Nearby services such as Canada Post inside Shoppers Drug Mart, and easy access to street and lot parking (mostly free) make visiting Jacksons Landing convenient. The area also has real estate and health service providers, making it a good central meeting point.