Jacksons Landing

4.3
1959 reviews

About

Restaurant
Located in Burlington, Ontario Jacksons Landing is a vibrant restaurant offering a unique culinary experience for those looking to enjoy delicious food and crafted cocktails or beer. Our carefully curated menu features an array of dishes, from our AAA 40-day aged steak program, to a diverse selection of appetizers, mains, pizzas, vegetarian and gluten friendly options, to our weekend brunch, perfect for any occasion. Whether you are planning a night out with friends or a corporate event, our inviting atmosphere makes your experience one to remember. Indulge in our extensive wine list while dining in our dining room, open concept lounge or on our beautiful rooftop patio. Enjoy Happy Hour pricing everday from 9pm on select drinks & food. Every Wednesday enjoy all bottles of wine for half the price. At Jacksons Landing we specialize in group dining experiences with tailored event packages that cater to your needs. Join us and discover why we are the go-to spot in Burlington for a memorable experience.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Jacksons Landing
5000 New Street, Burlington, ON
L7L 1V1, Canada

Hours

Reviews

4.3
1,959 reviews
5 stars
1,160
4 stars
437
3 stars
177
2 stars
79
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service experiences varied widely; some customers praised attentive staff while others reported slow service and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some dishes praised for flavor while others were criticized for being bland or poorly prepared.

Atmosphere

The restaurant's atmosphere received positive feedback, particularly for its patio and overall vibe, though some noted issues with temperature and noise.

Customer Experience

Overall customer experiences were mixed, with some expressing satisfaction and loyalty, while others reported significant disappointments leading to reluctance to return.

Event Hosting

The restaurant was noted for successfully hosting events, with positive feedback on staff accommodation and food quality during larger gatherings.
  • SS
    S
    2 days ago
    5.0
    The truffle risotto is a surprise. Plate portion is really big here. Nice place for friends gathering.
  • SB
    SarahChris Beaton
    Nov 17, 2025
    5.0
    My fiancé and I hosted our engagement party here in the summer and it was absolutely amazing. The staff were so helpful, especially the manager (I think his name was Patrick). The food was great and they were able to quickly improvise when we could no longer do our party outdoors because of the rain. I would highly recommend Jackson's Landing!
  • AL
    Ali Lessan
    Nov 7, 2025
    5.0
    My wife and I had a great experience here. We showed up without a reservation on a weekend night. It's hard to plan ahead with a small child at home. The manager was very nice and despite being fully booked found us a good table. The food and the cocktails were fantastic too.
  • EN
    emily newell
    Nov 4, 2025
    5.0
    Exceeded expectations! The 20 oz ribeye at Jackson's Landing was cooked perfectly and offered incredible value. Kudos to the chef for elevating the menu .Patrick's hospitality is the icing on the cake. Highly recommend! 5:51
  • AA
    Aishwarya Allada
    Oct 24, 2025
    1.0
    We visited Jacksons Landing, and it turned out to be a very disappointing experience. The restaurant wasn’t even busy, yet the service and atmosphere were far from what we expected. When we arrived, we had to wait at the entrance for almost 10 minutes while the hostess, who clearly saw us, continued doing her work without acknowledging us. Eventually, she came over and seated us, but things only went downhill from there. Our server looked visibly annoyed when we were seated and even discussed something with the hostess while looking at our table, which felt extremely unprofessional and uncomfortable. The atmosphere immediately became unpleasant. We ordered the Breaded Chicken Sandwich and the Peruvian Chicken Salad, but it took nearly 40 minutes for the food to arrive. During that entire time, the server never once checked on us. No updates, no courtesy visit, nothing. When the food finally arrived, it was lukewarm and tasted stale, as if it had been sitting out for a while before being served. For a restaurant that wasn’t busy, there was absolutely no reason for such slow service or low-quality food. Overall, the experience was very disappointing, from the lack of greeting and courtesy to the unwelcoming attitude and poor service. We left feeling dissatisfied

Frequently Asked Questions About Jacksons Landing

Does Jacksons Landing accept reservations?

Yes, this restaurant at 5000 New Street accepts reservations. You can <a href="https://www.opentable.ca/jacksons-landing-reservations-burlington?restref=192541&lang=en-CA&ot_source=Restaurant%20website" target="_blank">check availability here</a>.

Does Jacksons Landing host private events and group bookings?

Yes! We welcome groups of all sizes at Jacksons Landing in Burlington. Visit our <a href="https://www.thelandinggroup.ca/en/group-dining/jacksons.html">Group Bookings page</a> to fill out our inquiry form and a team member will be in touch as soon as possible to discuss availability.