Five Guys

4.1
834 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 777 Guelph Line in Burlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
777 Guelph Line, Burlington, ON
L7R 3N2, Canada

Hours

Reviews

4.1
834 reviews
5 stars
476
4 stars
169
3 stars
51
2 stars
33
1 star
105

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries for their taste and generous portions, several reviews indicated a decline in quality, with complaints about dry burgers, overcooked fries, and inconsistent preparation.

Service Issues

Customers reported mixed experiences with service, ranging from friendly and efficient to slow and unhelpful, with some noting poor communication and staff attitude.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues within the restaurant, including dirty tables and overflowing garbage, which negatively impacted the dining experience.

Pricing Perception

Many customers felt that the prices were high, especially in relation to the quality of food and service received, leading to dissatisfaction among some patrons.
  • MS
    Malind SD
    Dec 30, 2025
    1.0
    Burgers are a hit and miss. We ended up paying $60 for the literally the worst burgers - Patty was tasteless, absolutely no salt and flavor. Everytime we go the place is soo dirty! None of the tables are wiped down and the floor is filthy. I understand it can get busy at times but this is unacceptable. Large garbage bins are kept near dining tables overflowing with garbage and gives out a bad odor. The cleanliness of the front should give you an idea how they store and handle food at the back.
  • DJ
    Denis Junkin
    Dec 28, 2025
    5.0
    Great burgers. And grilled cheese with pickles!
  • SS
    someone someone
    Dec 13, 2025
    1.0
    Stale fries, and way too little for a large.
  • AP
    Aayushi Patel
    Dec 4, 2025
    5.0
    From the moment I walked in, everything was flawless. The atmosphere was warm and refined, the service attentive without ever feeling intrusive, and the food was exceptional—beautifully presented and bursting with balanced, thoughtful flavors. Every detail, from timing to hospitality, was executed with effortless perfection. An unforgettable dining experience from start to finish.
  • NL
    Nick L
    Nov 27, 2025
    4.0
    I'd sooner spend $20 here on fries and a burger over $16 at McD for a big mac combo. Better quality food. always hot and fresh.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.