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Five Guys

4.1
(839 reviews)

Business Details

777 Guelph Line, Burlington, ON
L7R 3N2, Canada
(905) 631-9898
https://restaurants.fiveguys.ca/777-guelph-line

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 777 Guelph Line in Burlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
777 Guelph Line, Burlington, ON
L7R 3N2, Canada

Hours

Reviews

4.1
839 reviews
5 stars
477
4 stars
171
3 stars
52
2 stars
34
1 star
105

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising the burgers and fries while others noted dry patties and overcooked fries.

Cleanliness

Multiple reviews highlighted poor cleanliness, with dirty tables and overflowing garbage bins being common complaints.

Service Issues

Service quality varied significantly, with some customers experiencing slow service and unhelpful staff, while others noted friendly and efficient service.

Pricing Concerns

Many customers felt the prices were high relative to the quality and portion sizes, leading to dissatisfaction.
  • DR
    Daniel Roncari
    6 days ago
    3.0
    It manages to be both expensive and mediocre at the same time.
  • JD
    Jennifer D.
    Feb 5, 2026
    5.0
    The food quality at this location is significantly better than others. The staff appear to work hard, and any messes in the dining area are tended to promptly. Highly recommend the Patty Melt. My only critique is for the brand as a whole. While I appreciate the extra bag fries are your standard, I don't enjoy having to reach through hot, salty, greasy food to get to the sandwich. I inevitably end up having to wash my hands between retrieving the burger and actually eating it. Also, the bag gets greasier than any I've ever encountered, likely due to the fries. If I'm not eating in the store, I am required to place something between my car seat and the bottom of the bag to avoid ruining my interior.
  • FU
    fame us
    Jan 31, 2026
    4.0
    Not bad loved free peanuts and fries.
  • CC
    CHV
    Jan 30, 2026
    5.0
    This rating is strictly based on their milkshakes, notably, the peanut butter milkshake because, well, it’s a peanut butter milkshake! One price and as many add-ins as you’d like. And if bacon is your jam, they even have a bacon mix-in too. Delicious, thick, and no paper straw for this shake. They use upcycled agave straws. Free peanuts were good too. Staff were super friendly, the place was clean and wow, did the burgers and fries (made from PEI potatoes) look and smell delectable. Not surprised that it was such a busy place for a mid afternoon weekday.
  • AA
    Aaliyah Ahmed
    Jan 15, 2026
    2.0
    I frequently go to five guys and twice they have messed up my order. The first time was inperson and they made my hamburger into a cheeseburger. I had told the employees about it and they made my burger again. Just an hour ago I had picked up my order and yet again they made my hamburger a cheeseburger. I’m quite disappointed because it’s the same mistake after a month ago.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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