Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 777 Guelph Line in Burlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers reported inconsistent food quality, with some praising the burgers and fries while others noted dry patties and overcooked fries.
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables and overflowing garbage bins being common complaints.
Service Issues
Service quality varied significantly, with some customers experiencing slow service and unhelpful staff, while others noted friendly and efficient service.
Pricing Concerns
Many customers felt the prices were high relative to the quality and portion sizes, leading to dissatisfaction.
DR
Daniel Roncari
6 days ago
3.0
It manages to be both expensive and mediocre at the same time.
JD
Jennifer D.
Feb 5, 2026
5.0
The food quality at this location is significantly better than others. The staff appear to work hard, and any messes in the dining area are tended to promptly. Highly recommend the Patty Melt.
My only critique is for the brand as a whole. While I appreciate the extra bag fries are your standard, I don't enjoy having to reach through hot, salty, greasy food to get to the sandwich. I inevitably end up having to wash my hands between retrieving the burger and actually eating it. Also, the bag gets greasier than any I've ever encountered, likely due to the fries. If I'm not eating in the store, I am required to place something between my car seat and the bottom of the bag to avoid ruining my interior.
FU
fame us
Jan 31, 2026
4.0
Not bad loved free peanuts and fries.
CC
CHV
Jan 30, 2026
5.0
This rating is strictly based on their milkshakes, notably, the peanut butter milkshake because, well, it’s a peanut butter milkshake! One price and as many add-ins as you’d like. And if bacon is your jam, they even have a bacon mix-in too. Delicious, thick, and no paper straw for this shake. They use upcycled agave straws. Free peanuts were good too. Staff were super friendly, the place was clean and wow, did the burgers and fries (made from PEI potatoes) look and smell delectable. Not surprised that it was such a busy place for a mid afternoon weekday.
AA
Aaliyah Ahmed
Jan 15, 2026
2.0
I frequently go to five guys and twice they have messed up my order. The first time was inperson and they made my hamburger into a cheeseburger. I had told the employees about it and they made my burger again. Just an hour ago I had picked up my order and yet again they made my hamburger a cheeseburger. I’m quite disappointed because it’s the same mistake after a month ago.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 777 Guelph Line accept reservations?
No, Five Guys at 777 Guelph Line does not accept reservations.
What are the operating hours for Five Guys in Burlington?
Five Guys is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Five Guys offer delivery and takeout services?
Yes, Five Guys offers delivery during operational hours and in-store pickup for takeout orders.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
Are gluten-free options available at Five Guys?
Five Guys offers sandwiches without buns, using wraps or bowls, suitable for gluten-sensitive customers, but there is a risk of cross-contamination. Please consult the allergen chart for details.
How can I order Five Guys food using a mobile app?
You can order online or view the menu through the Five Guys mobile app available on the Apple App Store and Google Play Store.
Is parking available near Five Guys at 777 Guelph Line?
While the profile does not specify parking, Five Guys is located near several shopping centers and banks which typically have parking facilities, such as TD Bank and Winners.
What nearby restaurants are close to Five Guys Burlington for additional dining options?
Nearby dining options include Blaze Pizza, East Side Mario's, Chipotle Mexican Grill, Bitehaus Bistro, and Starbucks Canada, providing a variety of cuisines if you want to explore before or after your visit.
Are there any nearby retail stores for shopping near Five Guys?
Yes, stores such as Winners, Denninger's Foods of the World, GameStop, and Showcase are close by, perfect for combining dining with shopping.
Is Five Guys family-friendly and accessible?
Yes, Five Guys welcomes children and has wheelchair accessible entrances and high chairs available to accommodate all guests.
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