Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
771 reviews
5 stars
327
4 stars
182
3 stars
80
2 stars
49
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service, highlighting specific staff members for their exceptional care.
Product Quality
While many enjoyed the ice cream and cakes, there were numerous complaints about inconsistent quality, particularly regarding toppings and food freshness.
Cleanliness Issues
Several reviews noted cleanliness problems within the store, including dirty conditions and unsanitary practices.
Order Accuracy
There were multiple reports of incorrect orders and misunderstandings, leading to customer dissatisfaction.
Customer Experience
Mixed reviews on overall customer experience, with some praising the atmosphere and others citing rude staff and poor service.
- MMMonica2 days ago5.0Best service ever! Such great attention to detail and beautifully done! The birthday boy loved it - especially the teal colour!! Will be returning for sure!
- SFSabaa FahimNov 30, 20255.0I went today to get a cake. The workers there were extremely kind. They were amazing! The place was really clean too! Thanks for the awesome experience :)
- KKKAPIL RAJ KUMAROct 29, 20255.0Nice Blizzards and Icecream cakes.
- TTTabsOct 26, 20255.0Always amazing! Thank you team.
- MJMike JohnstonOct 14, 20254.0Very good DQ experience, staff were friendly and helpful. A nice treat after a long day. Made with care
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill in Burlington?
The location is open daily from 10:00 AM to 10:00 PM Monday to Thursday and Sunday, with extended hours until 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill in Burlington offer drive-thru and seating?
Yes, it offers drive-thru service as well as both indoor and outdoor seating, including high chairs and booster seats for children.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this location welcomes families and children, providing amenities like high chairs and booster seats to accommodate kids.
How can customers order from Dairy Queen Grill & Chill online?
Customers can order online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12181/ for pickup orders.
Are there any exclusive deals for Dairy Queen customers?
Yes, customers can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby dining options include Tim Hortons for coffee and quick snacks, Thai Express for Pan-Asian cuisine, and Oh Bombay for Indian and Indo-Chinese meals, perfect for before or after your Dairy Queen visit.
Where can I find other fast food restaurants close to Dairy Queen Grill & Chill?
Other fast food spots nearby include McDonald's Canada, Mary Brown's, and Subway, offering a variety of meal choices near Dairy Queen.
Are there coffee shops near Dairy Queen Grill & Chill for a beverage stop?
Yes, Starbucks Canada and Tim Hortons are nearby coffee shops where you can enjoy coffee or smoothies alongside your Dairy Queen visit.
What amenities does Dairy Queen Grill & Chill provide for families visiting with young children?
The location offers booster seats, high chairs, restrooms, and outdoor seating, making it convenient and comfortable for families with kids.