Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
769 reviews
5 stars
324
4 stars
183
3 stars
80
2 stars
48
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude and unhelpful service.
Product Consistency
There are complaints about inconsistent product quality, particularly regarding the quantity of toppings in Blizzards and the quality of food items.
Cleanliness Issues
Several reviews mention cleanliness concerns, including dirty facilities and unsanitary conditions.
Positive Experiences
Despite negative feedback, many customers express satisfaction with the ice cream and cakes, highlighting enjoyable experiences and delicious products.
Order Accuracy
Numerous customers report issues with order accuracy, including incorrect items and misunderstandings during the ordering process.
- KKKAPIL RAJ KUMAROct 29, 20255.0Nice Blizzards and Icecream cakes.
- TTTabsOct 26, 20255.0Always amazing! Thank you team.
- MJMike JohnstonOct 14, 20254.0Very good DQ experience, staff were friendly and helpful. A nice treat after a long day. Made with care
- RLroselyn londonoOct 4, 20255.0Maitsu let us in she was so kind and considerate she served me and my friend, amazing worker I cannot wait to go back!
- GLgary lindgrenSep 9, 20251.0Ordered 2 medium chocolate dipped cones. They were very small and the chocolate was thinned down so much it was virtually non existent. The next week we went to Dairy Queen on Plains road and ordered 2 small chocolate dipped cones. They were larger and way more chocolatey than the Appleby and Fairview location. Another third world run establishment down the tubes. Will never return.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill in Burlington?
The location is open daily from 10:00 AM to 10:00 PM Monday to Thursday and Sunday, with extended hours until 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill in Burlington offer drive-thru and seating?
Yes, it offers drive-thru service as well as both indoor and outdoor seating, including high chairs and booster seats for children.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this location welcomes families and children, providing amenities like high chairs and booster seats to accommodate kids.
How can customers order from Dairy Queen Grill & Chill online?
Customers can order online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12181/ for pickup orders.
Are there any exclusive deals for Dairy Queen customers?
Yes, customers can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby dining options include Tim Hortons for coffee and quick snacks, Thai Express for Pan-Asian cuisine, and Oh Bombay for Indian and Indo-Chinese meals, perfect for before or after your Dairy Queen visit.
Where can I find other fast food restaurants close to Dairy Queen Grill & Chill?
Other fast food spots nearby include McDonald's Canada, Mary Brown's, and Subway, offering a variety of meal choices near Dairy Queen.
Are there coffee shops near Dairy Queen Grill & Chill for a beverage stop?
Yes, Starbucks Canada and Tim Hortons are nearby coffee shops where you can enjoy coffee or smoothies alongside your Dairy Queen visit.
What amenities does Dairy Queen Grill & Chill provide for families visiting with young children?
The location offers booster seats, high chairs, restrooms, and outdoor seating, making it convenient and comfortable for families with kids.