Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
546 reviews
5 stars
248
4 stars
142
3 stars
53
2 stars
35
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude service and long wait times.
Food Quality
Many customers expressed disappointment with portion sizes and food quality, particularly with ice cream and chicken strips, often citing a lack of toppings and poor preparation.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others pointed out issues with the bathrooms.
Value for Money
Several reviews highlighted concerns about high prices relative to portion sizes and quality, leading to perceptions of poor value.
Positive Experiences
Despite the criticisms, many customers shared positive experiences, particularly regarding the kindness of staff and the enjoyment of ice cream treats.
- PPPJOct 28, 20255.0Really nice people there, very fast food. Not crowded at all. Enough parking spots available. All in all a nice experience
- TTTabsOct 26, 20255.0Always amazing.
- CCChloeSep 20, 20252.0In my most recent visit here, I ordered 2 6 piece chicken strip meals with fries, and a cheeseburger. I ordered at the drive-thru. Both chicken strip meals were disappointing in terms of portioning. The chicken was a great portion but there were barely any fries inside both boxes. For almost $14 per chicken strip meal, the value for the price was not good.
- LBLaura BridglandSep 18, 20251.0This was the slowest service I’ve ever received. It took over 20 minutes to receive my mobile order of one cheeseburger.
- PAparmeet aroraSep 2, 20255.0We have always loved visiting Dairy Queen Grill & Chill at 3131 Appleby Line, Burlington — not just for their tasty ice creams and treats, but because the owners and staff are some of the most polite, genuine, and wonderful people you’ll ever meet. Today, they did something truly remarkable. I accidentally left my bag at the store, which had my wallet, cards, cash, and other essentials. To my relief, the owners had safely kept it aside, ensuring that everything was intact. When I offered a reward as a token of appreciation, they kindly declined, saying it was simply their duty and that this is how everyone should be. Their honesty, kindness, and genuine care for customers speak volumes. Acts like these remind us how fortunate we are to have such people in our community. They’ve earned us as their loyal customers for life. 🙏❤️ Highly recommend not only for the delicious ice cream but also for the warmth and integrity of the people who run it! 🍦✨
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes®.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly and welcomes children with amenities such as high chairs and booster seats.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 3131 Appleby Line, Burlington, ON, L7M 0V7, Canada.
Can I order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online via their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use.
What nearby eateries can I visit along with Dairy Queen Grill & Chill?
Nearby you can find Oven 360 (pizza), Thai Express Appleby Line (Thai cuisine), Guac Mexi Grill (Mexican/Tex-Mex), Rudy (burger restaurant), and Panago Pizza.
What are some nearby services or stores that customers might visit along with Dairy Queen Grill & Chill?
Customers can visit Wayfair Outlet for home goods, Simplee Financial and CIBC for banking, Alessandro's NO FRILLS for groceries, and Marshalls or DSW Designer Show Warehouse for retail shopping.
Are there nearby beauty or wellness services close to Dairy Queen Grill & Chill?
Yes, nearby are Salon Voli (hair and beauty salon), Burlington Nail Bar, Vixen Nails & Spa, Great Clips (hair salon), Teeth R Us Dental Centre, and Smile Centre Dental for dental care.