Dairy Queen Grill & Chill

3.9
550 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3131 Appleby Line, Burlington, ON
L7M 0V7, Canada

Hours

Reviews

3.9
550 reviews
5 stars
252
4 stars
142
3 stars
53
2 stars
36
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor service experiences.

Food Quality

Many customers expressed disappointment with food quality, particularly regarding portion sizes and the amount of toppings in ice cream products.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others mentioned dirty bathrooms.

Value for Money

Several reviews highlighted concerns about high prices relative to portion sizes and quality, leading to perceptions of poor value.
  • AS
    Andrew Smith
    Jan 2, 2026
    5.0
    Unreal ice cream and food
  • EA
    Ehsan Ali
    Dec 24, 2025
    5.0
    عدهم حلى عالمي بنانا سبلت
  • PP
    PJ
    Oct 28, 2025
    5.0
    Really nice people there, very fast food. Not crowded at all. Enough parking spots available. All in all a nice experience
  • TT
    Tabs
    Oct 26, 2025
    5.0
    Always amazing.
  • CC
    Chloe
    Sep 20, 2025
    2.0
    In my most recent visit here, I ordered 2 6 piece chicken strip meals with fries, and a cheeseburger. I ordered at the drive-thru. Both chicken strip meals were disappointing in terms of portioning. The chicken was a great portion but there were barely any fries inside both boxes. For almost $14 per chicken strip meal, the value for the price was not good.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes®.

What are the operating hours for Dairy Queen Grill & Chill?

The restaurant is open daily from 10:30 AM to 10:00 PM.