Chipotle Mexican Grill

2.2
45 reviews

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2500 Appleby Line, Burlington, ON
L7L 0A2, Canada

Hours

Reviews

2.2
45 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
3
1 star
28
  • HP
    Hardi Prajapati
    6 days ago
    1.0
    Not sure if it was the protein or some other ingredient but within an hour of having it, I was over the toilet throwing up. Not my first time having Chipotle however this is the first time I’ve felt ill. Please eat with caution.
  • EH
    Emily H
    Nov 14, 2025
    1.0
    This was very disappointing. My previous experiences with chipotle were pretty good so I was excited. I got the carne asada bowl. Barely any rice, barely any beans and the meat…. Cold. Very cold. Wasn’t surprised when I started looking at the reviews. Should’ve read them before going.
  • LP
    Laura Pinto
    Nov 6, 2025
    1.0
    I don’t know what the hype is about Chipotle. This is my first and last visit. They barely add any protein! Like less than half a spoon, it was ridiculous!! I got 3 tacos and a burrito and they were super cold, they dont warm them up at all! They seriously felt as if they had just been taken out of the fridge. I basically paid $37 for cold tortillas with lettuce 👎🏼
  • CC
    Callum Cloutier
    Nov 4, 2025
    1.0
    I've eaten at many Chipotles across the USA, and I can confidently say this was my worst experience with Chipotle ever. I understand why Chipotle workers can be conservative with the protein, but I have never once seen a worker give half a scoop of rice. When I asked for more, they barely added any, and instead were confused. The same thing applies for ALL other ingredients. Aside from the ordering, the rest of the service was also terrible
  • MH
    Mark H
    Oct 29, 2025
    1.0
    Extremely disappointed with my first experience and last at the new Chipotle location on Appleby in Burlington. First of all the service was atrocious. There was a line of 6+ people waiting to order and one girl by herself fulfilling the orders while 4 other employees stood around. Two were doing odd jobs in the background while two other employees chatted, while the line grew longer. Second issue, my daughter was told that they had a buy one get one promotion on if you wore your Blue Jays jersey etc, so my daughter and I got all dressed up and headed in to support this new restaurant and the Jays, only to be told they were no longer honouring this promotion, and the manager was very rude about it… and embarrassed my daughter. Lastly, the portion sizes were extremely small, especially for the $35 we spent for two burritos. We opted in for the guac which was $3 and they put a small spoonful on it. And then when we got home the whole thing fell apart. With new US franchises coming to the area such as Jersey Mike’s and Chick Fill-A doing crazy business with their great service and product, this new Chipotle really has dropped the ball. Hopefully this gets back to the Chipotle HQ and is rectified before they lose more customers.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill known for?

Chipotle Mexican Grill is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

Where is the Chipotle Mexican Grill located in Burlington?

It is located at 2500 Appleby Line, Burlington, ON L7L 0A2, Canada.