Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Brockville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Numerous customers praised the attentive and friendly service provided by various servers, particularly highlighting Jen B, Abbie, and Rich.
Food Quality
Most reviews indicated that the food was delicious and well-prepared, with specific mentions of the chicken and ribs being particularly enjoyable.
Cleanliness
While many customers noted the restaurant was clean, there were some complaints about the cleanliness of chairs and overall maintenance.
Mixed Experiences
A few customers reported negative experiences, including slow service and issues with food quality, indicating inconsistency in the dining experience.
DD
Dawn Dixon
6 days ago
1.0
Asked server to please bring my appetizer before main meal do i could enjoy appetizer before I get main meal. She said yes . I again politely asked her to not submit orders until im part way thru my app. Not even barely started my app therec was my main dish. I politely said I asked for it to be after . The server who was not my waitress said it was not her fault that she did not take order. I never implied she did. So I told her I knew that but I still don't want my food yet and I don't wantbitbto sit around and get cold and get reheated. She just walked away with food neverccame back. Then when the waitress came back with the question any body want dessert I said no because I did not have my meal yet. She then ssid that I refused it. I said no I asked for a fresh one when my app was partially gone. Then I said never mind but I am not paying for the main meal. She just walked away. Came back to table with bills. As our friends paid she turned her back to us and talked to table guest beside us. When she gave me the machine I waited. She finally turned around and I said I guess I can pay now. After I paid and none of us tip her I looked closer at the bill and it had a comment stating YOUR MEAL IS ON US. WONDERING WHAT MEAL.
POOR SEEVICE. GUESS THAT'S WHY SWISS CHALETVL WAS EMPTY AT 6PM ON A FRIDAY NIGHT.
LR
Leon Robitaille
6 days ago
3.0
The problem lies more with Swiss Chalet policies. Starter soup now to large, plate filled with fries to cover up for quarter chick servings. Last time we ordered chicken parm and the kids, not chefs, really over cooked and barely had sauce. Salads that are loaded with rice to create more profit. In the old days Swiss was much better. You got a full quarter etc, etc.
PP
Poovegan
Feb 26, 2026
4.0
it ok the food takes longer sometimes...but good things take time..
so far its the same since i can recall my friend Nicolas Andrade owns a location in Mississauga. So i know good quality food when i see it.
CF
Chris Fenton
Feb 22, 2026
4.0
Jen B. was great and made sure we had everything we needed. The food was delicious and we had a wonderful visit.
SM
Sam M
Feb 18, 2026
2.0
Online ordering was down so went to the take out counter. I was told to wait in the vestibule because it would not be long. Over 15 minutes later the order was not up. In February, don’t suggest people wait inside. 4 persons deep in a small space waiting. It was hot and chaotic. The forced combo to include a drink was also a miss. Unfortunate because the staff seem nice. We will not be back for subpar take out Swiss Chalet, nostalgia won’t win over sensibility. Would not recommend.
Does Swiss Chalet at 358 Stewart Blvd, Brockville offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 358 Stewart Blvd in Brockville?
Swiss Chalet in Brockville is open every day from 11:00 AM to 9:00 PM.
Can I order Swiss Chalet Brockville meals for delivery or takeout?
Yes, Swiss Chalet Brockville offers delivery and takeout. You can order online via their website or mobile app.
Does Swiss Chalet Brockville offer any special deals or promotions?
Yes, they offer various deals including limited-time promotions and family meal deals. Check their Specials & Deals page online for current offers.
Is there a mobile app available to order food from Swiss Chalet Brockville?
Yes, you can order using the Swiss Chalet mobile app available on both iOS and Android.
Does the Swiss Chalet location in Brockville accommodate families and children?
Yes, Swiss Chalet Brockville welcomes families and children, and it has a children's menu.
Is Swiss Chalet Brockville a Canadian-owned restaurant?
Yes, Swiss Chalet is proudly Canadian since 1954 and locally franchised in Brockville, supporting community jobs.
Does Swiss Chalet Brockville have options for vegetarian or gluten-friendly diets?
Yes, Swiss Chalet offers vegetarian options and provides a Nutrition & Allergy Guide online for detailed information.
What nearby restaurants can I visit before or after dining at Swiss Chalet Brockville?
Nearby restaurants include Harvey's for burgers and fast food, Mary Brown's for chicken meals, Luna Pizzeria for Italian and Greek dishes, and Chuck’s Roadhouse Bar & Grill for barbecue and drinks.
Are there nearby places for coffee or quick snacks close to Swiss Chalet Brockville?
Yes, Tim Hortons and Pita Pit are nearby for coffee, smoothies, and quick meals, great for before or after your visit.
Where can I find amenities near Swiss Chalet Brockville like gas stations or retail stores?
Nearby amenities include Canadian Tire Gas+, Esso gas station, Dollarama discount store, and various shops like Laurier Optical and Hakim Optical.
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