Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and slow service.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Cleanliness
The cleanliness of the restaurant varied significantly, with some reviews highlighting a clean environment while others reported dirty facilities.
Food Quality
Food quality received mixed reviews, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Kid-Friendliness
The presence of a play area was appreciated by families, but concerns about cleanliness and maintenance of the area were noted.
KR
Kyle Ross
3 days ago
1.0
Went through the drive through and got poutine got on the highway to have no fork. For this you deserve a 1 star!!
DD
DDCG
Jan 5, 2026
5.0
Courteous staff. Clean location. 2nd time we've stopped here. A little off the highway but worth it.
TL
Tam Laur
Dec 28, 2025
1.0
No sugar in coffees next day coffee grinds and alot
CY
Cole Young
Dec 15, 2025
1.0
This is the only McDonalds that never has fresh food and ALWAYS gets SOMETHING wrong. Better off driving to Prescott for whats supposed to be the same food. Give your head a shake brockville. Double Mac no onion - received double Mac only onion no sauce. Dont usually leave reviews but I stopped eating mcdonalds over this place.
AL
Ali L
Dec 15, 2025
1.0
Don't waste time on new Benny egg McMuffin. Taste like chemicals with the small amount even on there and since when is egg Benny made with a bacon ? Really mcdee what idiot did this one