Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Dine-inAvailable
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
481 reviews
5 stars
180
4 stars
133
3 stars
64
2 stars
31
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with many experiencing long wait times and poor attention from staff.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, with some describing them as filthy.
Food Quality
While some customers enjoyed the ice cream and certain menu items, there were numerous complaints about food being cold, poorly prepared, or not meeting expectations.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling disrespected or ignored during their visits.
Operational Issues
Several reviews mentioned problems with order accuracy, staffing levels, and management decisions, leading to a frustrating customer experience.
- MVmakayla valkenier4 days ago1.0DIDNT GET MY ORDER RIGHT WHEN ITS COMMON SENSE place is a mess and so is the staff
- YPYanuario Valdez PechJan 2, 20265.0Great service Even though the lady was busy with other customers and working by herself she was polite and really professional.
- RFRon FoundDec 3, 20255.0Good and hot
- PGPro gamingNov 21, 20255.0amazing
- TTThomasOct 24, 20255.0Stop here often when I am in town to get ice cream . Good service and very clean
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular indoor dining hours at Dairy Queen Grill & Chill in Brockville?
Indoor dining hours are from 10:00 AM to 9:00 PM every day of the week.
When is the drive-thru open at Dairy Queen Grill & Chill?
The drive-thru is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Brockville?
It is located at 125 Stewart Blvd, Brockville, ON, K6V 4W4, Canada.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use.
Can I order food for pickup online at this Dairy Queen location?
Yes, you can place a pickup order online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/11952/.
What are some popular menu items at this Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Is this Dairy Queen accessible for people with disabilities?
Yes, the location is wheelchair accessible.
What nearby places can help me locate Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is near Brockville Flea Market and Great Canadian Oil Change, which are well-known local spots to guide you.
What attractions are nearby where I could visit before or after dining at Dairy Queen Grill & Chill?
Before or after your visit, you might check out the Brockville Flea Market for local shopping or drop by the Beer Store nearby for drinks.
Are there convenient transportation or automotive services near Dairy Queen Grill & Chill?
Yes, Great Canadian Oil Change and several banks such as TD Canada Trust Branch & ATM are nearby for automotive and financial services.