Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Dine-inAvailable
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
476 reviews
5 stars
177
4 stars
133
3 stars
63
2 stars
31
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with many experiencing long wait times and inattentive staff.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
Food Quality
While ice cream and some menu items received praise, many customers expressed disappointment with food quality, portion sizes, and incorrect orders.
Staff Attitude
Customer experiences varied widely regarding staff demeanor, with some praising friendly service while others reported rudeness and unprofessional behavior.
Operational Issues
Several customers noted problems with the restaurant's hours, including being closed unexpectedly and locked bathrooms for patrons.
- PGPro gaming3 days ago5.0amazing
- TTThomasOct 24, 20255.0Stop here often when I am in town to get ice cream . Good service and very clean
- UBUncle benOct 19, 20253.0slow service. Grumpy service but ice cream was good
- BBBryanna BarrieOct 7, 20255.0Always a nice crew and great ice cream.
- IAIldrich AseronOct 7, 20251.0Ordered a burger meal on a Tuesday night at 7:24pm. By 7:41pm, I still didn’t have anything yet and I was the only one in line. There were 3 staff on the floor and 1 on the grill. They focused all their attention to the drive thru and not a sliver of attention to the front. I’m usually a patient guy but an 18-minute wait is just not acceptable.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular indoor dining hours at Dairy Queen Grill & Chill in Brockville?
Indoor dining hours are from 10:00 AM to 9:00 PM every day of the week.
When is the drive-thru open at Dairy Queen Grill & Chill?
The drive-thru is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Brockville?
It is located at 125 Stewart Blvd, Brockville, ON, K6V 4W4, Canada.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use.
Can I order food for pickup online at this Dairy Queen location?
Yes, you can place a pickup order online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/11952/.
What are some popular menu items at this Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Is this Dairy Queen accessible for people with disabilities?
Yes, the location is wheelchair accessible.
What nearby places can help me locate Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is near Brockville Flea Market and Great Canadian Oil Change, which are well-known local spots to guide you.
What attractions are nearby where I could visit before or after dining at Dairy Queen Grill & Chill?
Before or after your visit, you might check out the Brockville Flea Market for local shopping or drop by the Beer Store nearby for drinks.
Are there convenient transportation or automotive services near Dairy Queen Grill & Chill?
Yes, Great Canadian Oil Change and several banks such as TD Canada Trust Branch & ATM are nearby for automotive and financial services.