Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
1,970 reviews
5 stars
570
4 stars
435
3 stars
334
2 stars
167
1 star
464
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many experiencing long wait times for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Staff Behavior
Feedback varied on staff interactions, with some praising friendly service while others reported rudeness and poor customer service.
Cleanliness
The restaurant was noted for being clean, but some customers reported unsanitary conditions in specific areas.
24-Hour Availability
Many customers expressed frustration over the location's inconsistent hours, claiming it was not truly open 24 hours as advertised.
- RRRhonddaNov 6, 20252.0I was very disappointed with the service, as there were three other customers who were served before me. The buffalo chicken snack wrap that I had ordered was cold & over half of the toppings fell out and all over me.
- MAMike AllenNov 6, 20251.0Longest wait times of any McDonald’s I have ever been to in my 53 years on earth. Last three visits have been 10-25 min wait. Today I just left. Ridiculous that this lack of service is tolerated.
- MJMartha JamesNov 5, 20251.0Avoid this location. Extremely under staffed - be prepared to wait 20 minutes even for a coffee. I will never stop here again. Should be a lot more efficient based on location beside one of Canadas busiest highways.
- LVLuna VOct 20, 20251.0actual slowest mcdonalds KNOWN TO MAN. i always have to wait so long to order and then they take forever to process even the smallest orders. i never post reviews but this location has forced me to Karen-out on google. pls just put the fries in the bag bro
- DCDeb CardeOct 20, 20253.0It was clean but service was extremely slow. Noone at till to take orders but 4 staff standing at counter talking to a fellow. Then took more then 20 min to get a coffee and potatoe patty. Then there was no sugar in my DD coffee.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Brighton?
McDonald's in Brighton is open 24 hours a day, 7 days a week.
During what hours is the drive-through service available at this McDonald's location?
The drive-through is open 24 hours a day, every day of the week.
Is delivery offered at McDonald's on Telephone Rd. in Brighton?
Delivery is not offered at this location, but in-store pickup is available.
Can customers pick up their orders inside the store?
Yes, McDonald's offers in-store pickup at this location.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner, including coffee and desserts.
What payment options are accepted at McDonald's on Telephone Rd.?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code for customers at this McDonald's?
The attire is casual for customers visiting this McDonald's.
What nearby places can I visit before or after dining at McDonald's on Telephone Rd.?
Nearby places include Brighton Gate Restaurant, Gate Restaurant Brighton, Shell gas station, and CIBC ATM for your convenience.
How can nearby points of interest help when visiting McDonald's in Brighton?
You can use Shell gas station to refuel or Brighton Gate Restaurant to explore other dining options. The CIBC ATM nearby provides easy access to cash if needed.
Are there other McDonald's locations nearby this establishment in Brighton?
Yes, other McDonald's locations such as McDonald's Canada and another McDonald's burger restaurant are nearby, offering additional options.