Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of attentiveness.
Operational Issues
Customers frequently reported issues with the location's hours, including being turned away before closing time and not accepting cash payments.
Food Quality
While some customers enjoyed the ice cream, many expressed disappointment with the food quality, including poorly made blizzards and stale cakes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a lack of general cleanliness in the establishment.
RR
Rahil
Jan 1, 2026
1.0
Went the other day and saw applicable valid coupons hiding behind their stuff that they provide after a purchase. Also for very bad customer dealing, rude unprofessional and immature staff
CM
Catherine McBride
Dec 23, 2025
5.0
Very good, friendly service
AM
Amir Mahmood
Dec 20, 2025
1.0
Staff is Rude
DP
Dylan Poor
Nov 22, 2025
1.0
We went there at 9:30 and in the website it says open untill 10:30, we pulled up and they said they were closed. My kids were Cary disappointed
CC
Cheryl Corbett
Nov 19, 2025
1.0
Disappointed it's not a Brazier with decent food. Cuz what little food they have is terrible. I read the reviews all of them are terrible And then I read the owner's replies to the terrible reviews basically they say oh sorry we'll try harder but they don't
Frequently Asked Questions About Dairy Queen (Treat)
What are the main treats offered at Dairy Queen (Treat) in Brantford?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and ice cream cakes.
What are the operating hours of Dairy Queen (Treat) at 108 Colborne St. W in Brantford?
They are open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen (Treat) have family-friendly facilities?
Yes, Dairy Queen (Treat) offers booster seats, high chairs, is wheelchair accessible, has restrooms, free WiFi, and is good for kids and families.
Can I order birthday or specialty ice cream cakes at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers ice cream cakes which can be ordered via DQCakes.com.
Is there outdoor seating available at Dairy Queen (Treat) in Brantford?
Yes, outdoor seating is available at this location for you to enjoy your frozen treats.
Does Dairy Queen (Treat) offer any exclusive deals or promotions?
You can download the Dairy Queen mobile app for exclusive deals and offers.
What are some nearby places to visit before or after enjoying treats at Dairy Queen (Treat)?
Nearby you can visit Charlie's Bar and Grill for drinks or entertainment, Ho King Chinese Food for a meal, and Rusty's No Frills grocery store for shopping.
Is it convenient to get to Dairy Queen (Treat) from nearby restaurants or shops?
Yes, Dairy Queen (Treat) is conveniently located near fast food options like Mr.Sub, Domino's, and Gigi's Pizza, making it easy to combine meals or snacks in one trip.
Are there places nearby Dairy Queen (Treat) where families can spend time?
Yes, families can visit Brantford Cornerstone Church, Generations Church Brantford, or enjoy shopping at Dollarama and KASA clothing nearby.
Does Dairy Queen (Treat) support online presence and social media?
Yes, Dairy Queen (Treat) has a Facebook page at https://www.facebook.com/1156450341171766 and a Twitter handle @DairyQueen. They also maintain their website at https://www.dairyqueen.com/en-ca/locations/on/brantford/108-colborne-st-w-unit-c/12322/.