Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Brampton Subway® Restaurant at 85 Kennedy Rd South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
We ordered 1 foot long veggie patty and 1 foot long peri peri chicken sandwiches through the app for pick up. I arrived at the store exactly on my pick up time, 11:45am to puck up my lunch order. I saw that the order was ready at the counter but the crew member ( lady) was working something at the sink. I told her that I was there to pick up my order, she walked to the counter, no greeting or anything and with her wet and dripping hands hold my food package and gave it to me. She could literally see that the entire bag was wet with water but didn’t bother. I stood there for few minutes to see is she would offer to change the bag or apologize but nothing, stone cold, walked away.
I had my 2 years old with me, I didn’t say anything and walked away. However, the whole experience felt extremely rude and unwelcoming. Mind you I live very close to this location, but this was the first time ever I ordered food from this location but I can admit that it was altogether a WRONG decision. I feel like I have wasted my money and would never go back to this location. The first and the last interaction went really well.
May hire people who know a thing or two about customer service or train them well.
SS
Satish Sharma
Feb 25, 2026
1.0
Worst customer service. Staff needs to learn about customer service.I hope owner will see this review
RS
Raja S
Feb 24, 2026
1.0
Staff needs to learn to provide better customer service.
DT
DottedLine TireAndAuto
Feb 24, 2026
5.0
This subway location is the very best clean , and
Lakhveer is the customer service rep is very polite
and professional
GD
Gurvinder Dhesi
Feb 16, 2026
1.0
Order 2 footlong viggie subs trough mobile app the bread was so hard couldn't bite they were so sour like she sprayed 10 lemons on each sub.food was so disgusting we had to throw it way in the garbage.when I went to pick up my order I had to call her out 2twice took me 2 to 3mins before she looked at me for my order she was so busy with her phone.i think employs shouldn't be allowed to use phone during work hrs. People save you're money go some where else.
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