Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brampton Subway® Restaurant at 180 Sandlewood Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some staff provided excellent service while others were reported as rude and unhelpful.
Food Quality
Inconsistent food quality; issues with stale bread, poorly prepared subs, and insufficient toppings were frequently mentioned.
Staff Attitude
Staff attitude varied significantly; some employees were praised for their friendliness, while others were criticized for being unwelcoming and dismissive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Hygiene Concerns
Several reviews highlighted concerns about cleanliness and food preparation practices, indicating a need for better hygiene standards.
MM
Meenu Mu
Nov 16, 2025
1.0
There were 5 workers making sandwiches. I had to wait for 15 minutes before they took my order and I was the only person in the store. They were all busy making orders for online orders. They need to focus on the customers in front of them rather than those who haven’t arrived yet.
It’s so pathetic.
SB
Srikanth Balasubramanian
Nov 14, 2025
1.0
The order went through, the payment was taken, but the order didn’t reflect at the counter. The staff at the store was not willing to help. It’s strange that staff are not willing to listen or help or direct to a supervisor. it’s important to give a patient ear to the problem. Most notably, the staff didn’t even bother to say or feel sorry. Such lack of care for customers is appalling
VS
Vanjyotkaur Sandhu
Nov 6, 2025
1.0
I’m really disappointed with the service at this Subway location. I ordered a wrap, and it was completely cold — not grilled or toasted at all. The cheese wasn’t even melted, which is unacceptable for a freshly made order. This isn’t the first time it has happened; even when we clearly ask for our subs or wraps to be toasted, they are often handed to us cold and undercooked.
It’s very frustrating to see this happen repeatedly. Properly heating food isn’t just about taste, it’s also a matter of food safety and quality. The staff really need better training and attention to customer requests, and the manager should take serious action to address this issue. Overall, very poor service and disappointing experience.
MW
Mikaela Wilson
Oct 23, 2025
5.0
I had the pleasure of being served by Navpreet and got amazing service!! Not only did she make my sub beyond perfect but she is such a sweet person to talk to, and gives 10/10 customer service!!! Thank you Nav, for such a good experience during such a small purchase!!
SA
Swati Aggarwal
Oct 11, 2025
1.0
I am very disappointed to see that people actually don’t know customer service.
I visited this location on Thursday night around 11:30-11:45 pm and girl over there didn’t even smile and give us bad look like she mean why we are coming here.
No welcoming face, just a rude face???
Are we doing wrong by spending money here???
I understand sometimes you guys pissed off because of so many customers and lineup but that time there was no line up nothing.
And she make my food in very disappointed way .
Plz hire some sensible people who actually want to work and make good relationships, not the one who just come here for money and don’t respect their work.
You guys should feel ashamed of your behaviour, because if u guys don’t have customers u guys will not get hours.
So if u are working for money please make sure respect that work place and customers as well .
Welcome them with welcoming face not the rude attitude.
I am sorry if you guys got pissed after reading the comments but that’s the harsh reality.
Plz respect the work and be nice to everyone.
Don’t show attitude to customers because they are paying for food not getting anything free.
Really disappointed and will never come back to this location.
Will also never recommend to anyone.
Where is the Subway Restaurant located in Brampton?
The Subway Restaurant is located at 180 Sandlewood Parkway, Unit A4, Heart Lake Town Centre, Brampton, ON, L6Z 1Y4, Canada.
What are the operating hours of this Subway Restaurant?
This Subway Restaurant operates 24 hours a day, 7 days a week.
Does this Subway offer in-store or curbside pickup?
Yes, this Subway offers both in-store pickup and curbside pickup services.
Can I order food online or through an app from this Subway location?
Yes, you can order quickly and easily using the Subway app or online through their menu and ordering links.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
Does this Subway provide catering services?
Yes, this Subway offers catering services to meet your event needs.
What payment methods does this Subway accept?
This Subway accepts American Express, Discover, MasterCard, and Visa credit cards.
Are there any nearby restaurants where I can try different cuisines?
Yes, near Subway you can visit Harbourside Fish and Chips for seafood, Popeyes Louisiana Kitchen for chicken specialties, Royal Palace Sweets & Restaurant for Indian cuisine, Desi Tandoor for Indian and Pakistani dishes, and Keltic Rock Pub and Restaurant for pub-style meals.
Are there convenient stores or retail shops close to the Subway at Heart Lake Town Centre?
Yes, nearby you'll find Hasty Market convenience stores and Dollarama discount stores for everyday shopping needs.
What other services can I access near this Subway at Heart Lake Town Centre?
Nearby services include Grace Dependable Cleaning (cleaning services), Shred Nations (shredding and professional services), The UPS Store (printing and shipping), and health and beauty salons like First Choice Hair and Cecilia's Hair Salon.