Subway

3.4
285 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brampton Subway® Restaurant at 180 Sandlewood Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
180 Sandlewood Parkway, Brampton, ON
L6Z 1Y4, Canada

Hours

Reviews

3.4
285 reviews
5 stars
125
4 stars
48
3 stars
19
2 stars
6
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff provided excellent service while others were reported as rude and unhelpful.

Food Quality

Inconsistent food quality; issues with stale bread, poorly prepared subs, and insufficient toppings were frequently mentioned.

Staff Attitude

Staff attitude varied significantly; some employees were praised for their friendliness, while others were criticized for being unwelcoming and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Hygiene Concerns

Several reviews highlighted concerns about cleanliness and food preparation practices, indicating a need for better hygiene standards.
  • MM
    Meenu Mu
    Nov 16, 2025
    1.0
    There were 5 workers making sandwiches. I had to wait for 15 minutes before they took my order and I was the only person in the store. They were all busy making orders for online orders. They need to focus on the customers in front of them rather than those who haven’t arrived yet. It’s so pathetic.
  • SB
    Srikanth Balasubramanian
    Nov 14, 2025
    1.0
    The order went through, the payment was taken, but the order didn’t reflect at the counter. The staff at the store was not willing to help. It’s strange that staff are not willing to listen or help or direct to a supervisor. it’s important to give a patient ear to the problem. Most notably, the staff didn’t even bother to say or feel sorry. Such lack of care for customers is appalling
  • VS
    Vanjyotkaur Sandhu
    Nov 6, 2025
    1.0
    I’m really disappointed with the service at this Subway location. I ordered a wrap, and it was completely cold — not grilled or toasted at all. The cheese wasn’t even melted, which is unacceptable for a freshly made order. This isn’t the first time it has happened; even when we clearly ask for our subs or wraps to be toasted, they are often handed to us cold and undercooked. It’s very frustrating to see this happen repeatedly. Properly heating food isn’t just about taste, it’s also a matter of food safety and quality. The staff really need better training and attention to customer requests, and the manager should take serious action to address this issue. Overall, very poor service and disappointing experience.
  • MW
    Mikaela Wilson
    Oct 23, 2025
    5.0
    I had the pleasure of being served by Navpreet and got amazing service!! Not only did she make my sub beyond perfect but she is such a sweet person to talk to, and gives 10/10 customer service!!! Thank you Nav, for such a good experience during such a small purchase!!
  • SA
    Swati Aggarwal
    Oct 11, 2025
    1.0
    I am very disappointed to see that people actually don’t know customer service. I visited this location on Thursday night around 11:30-11:45 pm and girl over there didn’t even smile and give us bad look like she mean why we are coming here. No welcoming face, just a rude face??? Are we doing wrong by spending money here??? I understand sometimes you guys pissed off because of so many customers and lineup but that time there was no line up nothing. And she make my food in very disappointed way . Plz hire some sensible people who actually want to work and make good relationships, not the one who just come here for money and don’t respect their work. You guys should feel ashamed of your behaviour, because if u guys don’t have customers u guys will not get hours. So if u are working for money please make sure respect that work place and customers as well . Welcome them with welcoming face not the rude attitude. I am sorry if you guys got pissed after reading the comments but that’s the harsh reality. Plz respect the work and be nice to everyone. Don’t show attitude to customers because they are paying for food not getting anything free. Really disappointed and will never come back to this location. Will also never recommend to anyone.

Frequently Asked Questions About Subway

Where is the Subway Restaurant located in Brampton?

The Subway Restaurant is located at 180 Sandlewood Parkway, Unit A4, Heart Lake Town Centre, Brampton, ON, L6Z 1Y4, Canada.

What are the operating hours of this Subway Restaurant?

This Subway Restaurant operates 24 hours a day, 7 days a week.