Subway

3.4
184 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Brampton Subway® Restaurant at 9985-9995 McVean Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9985-9995 McVean Drive, Brampton, ON
L6P 2S5, Canada

Hours

Reviews

3.4
184 reviews
5 stars
80
4 stars
29
3 stars
17
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking proper training.

Food Quality

Many customers reported issues with food quality, including stale bread, uncooked ingredients, and incorrect orders.

Staff Performance

Inconsistent staff performance was noted, with some employees providing excellent service while others were described as lazy or untrained.

Hygiene Concerns

Several reviews raised concerns about hygiene practices, including improper handling of food and lack of cleanliness in the store.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and attention to detail.
  • KA
    Komal Aggarwal
    Jan 4, 2026
    1.0
    Food was decent but the lady’s behaviour was sooo rude. God knows how she is in customer service. No smile no thank you or a greeting. It was as if she was forced to serve. My kid had to use the washroom, he was there with my husband.. she knew but she had kept it locked. I had to ask her twice to open it! I have never seen something like this.
  • YP
    Yash Patel
    Dec 27, 2025
    1.0
    My parents went in to the store earlier in the afternoon. I can’t believe they had to deal with the horrible service you guys provided to them. They were simply trying to figure out how to use the in app promos, which was asked very kindly. The employee at the time told them that she will only make the sandwich if the payment was done, in an extremely rude tone and apparently “stormed” off. We will not be visiting this store again, learn how to have a positive attitude and teach better customer service. Do better.
  • VP
    Viplav Parikh
    Dec 4, 2025
    1.0
    Bought 2 subways footlocker from the store today. Wanted to apply the buy one and get one 50% off. Told the cashier that wanted to apply it. She said it is for online order only. I opened my app and nowhere it said that it is online order only. She would not apply the discount. Also, did jot mention to do online order for the same subscription that I ordered to apply the promotion. She mentioned it once I made the payment. This is the last time I will be visiting this store. Always, there is some or the other problem with this store. Beware of this location. Take your business to some other customer friendly locations. She also refused to give the contact number for the owner.
  • NB
    Navdeep Benipal
    Oct 1, 2025
    1.0
    We ordered footlong subway with vege patty. Patty was uncooked and toppings were not fresh and they added wrong topping.
  • AK
    Aryan Kainth
    Sep 20, 2025
    1.0
    2 indian girls working here. One making the subs great and with care. The other, the lady who made my subs is the worst. No care for the job, sloppy craftsmanship, no zeal wut so ever and not to mention the snail speed. Had a lineup to the door.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Mcvean Plaza?

The Subway at Mcvean Plaza is open Monday to Sunday from 9:00 AM. Closing times are 11:00 PM on Monday, Tuesday, and Sunday; and midnight from Wednesday to Saturday.

Where is the Subway located at Mcvean Plaza?

It is located at 9985-9995 McVean Drive, Unit B2, Brampton, ON, L6P 2S5, Canada, inside McVean Plaza.