Subway

3.0
449 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brampton Subway® Restaurant at 17 Worthington Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17 Worthington Ave., Brampton, ON
L7A 2Y7, Canada

Hours

Reviews

3.0
449 reviews
5 stars
163
4 stars
55
3 stars
22
2 stars
18
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unprofessional.

Food Quality

Several customers reported receiving expired or poorly made food, including hard bread and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and a lack of hygiene practices among staff.

Staff Attitude

Many customers expressed dissatisfaction with the attitude of staff members, noting a lack of respect and courtesy.

Positive Experiences

A few customers did report positive experiences with specific staff members who provided friendly and attentive service.
  • LK
    lovepreet kaur
    4 days ago
    1.0
    I’m really disappointed with my recent experience at Subway. The customer service was unprofessional, and the employees were noticeably rude. From the moment I walked in, it felt like I was bothering them just by placing an order. They were impatient, dismissive, and made absolutely no effort to provide even basic courtesy. I hope management takes this seriously and addresses the ongoing issues. Customers deserve better.
  • IG
    Ishreet Grewal
    Nov 9, 2025
    1.0
    customer service is awful.They don’t pay attention to what the customer actually wants and they openly talk about each other and gossip.They roll their eyes and have attitude in their tone but it’s only the two girls who work a night shift the rest are good.
  • HM
    Himanshu Mehrotra
    Oct 28, 2025
    1.0
    The server appeared visibly exhausted, struggling to squeeze out the last drops from empty sauce bottles while preparing my sub. I eventually had to ask her to refill them. I ordered a footlong combo with a bottled Pepsi. When I requested an empty glass, she informed me that I would need to purchase a fountain drink instead. While I understand the need to charge for items, it would have been more reasonable to charge for the glass itself rather than requiring the purchase of an entirely different beverage. It’s disappointing to see how management seems to lack a basic understanding of customer service. Small gestures—like offering a glass—can make a big difference in the customer experience.
  • HR
    HEENA RANI
    Oct 22, 2025
    1.0
    Very disappointing experience. The staff member named Sargun was extremely rude and dismissive when I tried to share my order preference. If you’re working in customer service, listening to customers should be a basic skill — but that was completely missing here. Her tone was harsh and unprofessional, and the overall attitude showed no respect for customers. Definitely needs improvement.
  • AA
    Ash Aulakh
    Oct 22, 2025
    1.0
    Terrible experience. The woman at the counter named sargun was extremely rude and loud when I simply asked to have my sandwich grilled. She refused to help, showed zero respect or care for customers, and made the whole visit unpleasant. When I asked for a refund, she flat-out refused and said I could either take it or leave it. Completely unprofessional behavior and unacceptable customer service.

Frequently Asked Questions About Subway

Where is the Subway located?

The Subway restaurant is located at 17 Worthington Ave., Unit D7.2, Fletchers Meadow Retail Centre, Brampton, ON, L7A 2Y7, Canada.

What types of pickup services does Subway offer?

Subway offers in-store pickup and curbside pickup services for your convenience.