Subway

3.3
282 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brampton Subway® Restaurant at 3918 Cottrelle Boulevard brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3918 Cottrelle Boulevard, Brampton, ON
L6P 2R1, Canada

Hours

Reviews

3.3
282 reviews
5 stars
118
4 stars
39
3 stars
21
2 stars
13
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly service, many reported rude and unprofessional interactions.

Order Accuracy

Numerous complaints about incorrect orders and missing items, particularly with online orders, indicating a lack of attention to detail.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh and well-made sandwiches, while others received stale bread and poorly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices.

Staff Efficiency

Customers noted slow service during busy times, suggesting a need for better staffing during peak hours.
  • TZ
    Tahir zaman
    Oct 30, 2025
    5.0
    Very hygienic. And all the staff members are so great and well mannered. I highly recommended about this location.
  • RS
    RANJODH SINGH
    Oct 23, 2025
    1.0
    Staff very rude here. I always place my mobile order in advance, but it’s consistently prepared late. I also request for my sub to be grilled (as mentioned in the app), but it’s never done. Please look into this — it would really improve the experience for others . Never coming at this subway again.
  • AA
    Abbyliciouz
    Oct 12, 2025
    5.0
    I was a first customer on sunday oct 12. Raman was very sweet and welcoming. Clean restaurant, excellent customer service. Nothing but smiles and good small talk!
  • SD
    Sukh Dorka
    Sep 22, 2025
    1.0
    I've always ordered BLTs for my kids..... VERY REGULARLY ...Most of the Subways suggest ordering a BMT and in the online app to specify it be dressed as a BLT only because there's not an option through the app to order BLT. This place did my BLT order like twice before in the past. On Sept 17, after I bought the order home, my kids told me that it was a BMT and didn't finish their sandwiches (1 foot long, 6" sandwich). I didn't do a review or call the Subway with the discrepancy even though despite in the comment section I had requested it to be a BLT. I was surprised because I have done the same thing with other locations with no incidences. So I ordered again today ( Sept 22) and when I went into the Subway I specifically asked if it was a BLT and they said no. Staff said that they feel there should be an additional cost. I advised that this is new to me but if there is an additional cost I would be willing to pay; I would have preferred to have been called so that when I arrived at least a sandwiches would have been correct. I reminded them that through this location they have done it for me in the past and I didn't understand why there were issues now. One of the workers acknowledged that she remembered me and that they had done it a couple of times and got scolded. I suggested that since they had my contact information through the app, that they should have really called me to confirm everything based on my comments request .They didn't do it last time but they should have done it this time. I'm only suggesting this because this is what I have experienced from other locations. This is true customer service in my opinion. The supervisor didn't seem to care and offered to refund my purchase which I agreed upon. When I left, I suggested in nice terms that it is common sense to contact the customer if they can't complete the order as requested based on the comments section. I will not be ordering from this location going forward based on my experience even though it is very convenient for me.
  • KG
    Kalpesh Ganotra
    Sep 13, 2025
    1.0
    Ordered 2 subway through Uber. Requested different veggies on each. They sent both subs with same veggies. When called to complain, girl said it happened because we are very busy and hung up. I had similar experience before as well. Never gonna order from here again. Worst food and worst service.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3918 Cottrelle Boulevard, Unit # 7 Bldg A, in Williams Centre Plaza, Brampton, ON, L6P 2R1, Canada.

What are the operating hours of this Subway location?

The Subway restaurant is open Monday to Friday from 8:00 AM to 1:00 AM, and on Saturdays and Sundays from 9:00 AM to 1:00 AM.