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Subway

3.2
(292 reviews)

Business Details

(905) 794-3222
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Brampton Subway® Restaurant at 3918 Cottrelle Boulevard brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3918 Cottrelle Boulevard, Brampton, ON
L6P 2R1, Canada

Hours

Reviews

3.2
292 reviews
5 stars
121
4 stars
39
3 stars
21
2 stars
13
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.

Food Quality

Many customers reported inconsistent food quality, with issues such as stale bread, poorly made sandwiches, and missing ingredients.

Staff Behavior

Several reviews mentioned staff exhibiting aggressive behavior and a lack of proper training, leading to negative customer experiences.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and the quality of their food.
  • VM
    Vishal mehta
    3 days ago
    1.0
    I placed a pickup order and ended up waiting over 30 minutes past the scheduled time. Several other customers who were there before me were also waiting just as long. The main issue seems to be severe understaffing. There were only two employees trying to handle everything — in-store customers and pickup orders — which resulted in extremely slow service. While I understand it’s not entirely the staff’s fault, management needs to take responsibility for properly scheduling employees during busy hours. Waiting over half an hour for a pickup order defeats the whole purpose of ordering ahead. It was frustrating to see no clear communication about delays either. I hope this location seriously reviews its staffing and operations because this level of service is unacceptable. Customers’ time should be respected.
  • AH
    Aman Hothi
    4 days ago
    1.0
    Longest wait ever for subway and then one of my subs wasn’t even toasted, cold as ice. Unbelievable.
  • GJ
    Gurjot Johal
    Feb 16, 2026
    1.0
    We had very bad experience with the subway at 3918 Cottrelle blvd. Front lady was very rude her name is Jasmeen or jasleen. She doesn’t have any manners how to talk to customers if the situation is not the way should be. She was yelling at us instead of explaining nicely. Very rude please do not go here. Seems like very uneducated person. Please teach her customer service manners.
  • NS
    Nishant Sharma
    Feb 13, 2026
    1.0
    Very disappointed with my order from the Subway at 3918 Cottrelle Blvd, Brampton. Both Veg Subs were poor quality — bread was hard, filling was completely dry, and sauce was only on one side. Very difficult to eat. First and last time ordering from this location.
  • AK
    Aryan kumar
    Feb 12, 2026
    5.0
    Raman was the best the customer service was great should hire more like her

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3918 Cottrelle Boulevard, Unit # 7 Bldg A, in Williams Centre Plaza, Brampton, ON, L6P 2R1, Canada.

What are the operating hours of this Subway location?

The Subway restaurant is open Monday to Friday from 8:00 AM to 1:00 AM, and on Saturdays and Sundays from 9:00 AM to 1:00 AM.

Brand Certified Facts from Subway

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