McDonald's

3.1
1706 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2439 Steeles Ave.East, BRAMPTON, ON
L6T 5J9, Canada

Hours

Reviews

3.1
1,706 reviews
5 stars
554
4 stars
308
3 stars
205
2 stars
110
1 star
529

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts, leading to a poor customer experience.

Service Speed

Many customers reported excessively long wait times for orders, with some stating it took over 30 minutes for simple items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and overall cleanliness of the location was criticized.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and incorrect orders, contributing to a negative dining experience.

Staff Attitude

There were multiple mentions of indifferent or rude attitudes from staff, which negatively impacted customer interactions.
  • GD
    Gautam Dhir
    1 day ago
    1.0
    I ordered a large fries in my combo but when I arrived home I checked they give me small fries and is not only happened once it happened twice which is very unprofessional by the staff.
  • AV
    Antonio Villalon
    4 days ago
    5.0
    I came here everyday and got my fresh large double double. I really like coming in overnight , thanks gurleen and arohini making the service special.
  • RM
    Ruhi Mak
    Nov 2, 2025
    5.0
    My experience was very nice with this location. I came around 1 am and it was whole line up , i was in hurry at well , so i didn’t wanna drive around as the girl said, so the manager came in request very politely and told me that i can park as well which i find very convenient. The customer service was very nice
  • MS
    manish Sachdeva
    Nov 1, 2025
    1.0
    I ordered decafe they provided me this kind of service totally garbage people. Her customer service 0 they don’t know how to treat customers I received my order after one hour waiting if you have not box for coffee pls shutdown night go home take rest dont pay money without reason.
  • KR
    Kohinoor Riar
    Oct 24, 2025
    1.0
    This is the worst McDonald’s I have ever visited. I just ordered one Junior Chicken Burger and a Coke, and it took over 30 minutes to get it! First, we went to the drive-thru, and they told us to come back in 10 minutes. When we went again, they said to park near the main gate and wait — but after waiting another 10 minutes, still no order. We had to go back to the drive-thru a third time, and they said they were still preparing it! Such poor service and zero management. Totally disappointing experience.

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's on Steeles Ave.East?

In-store dining at McDonald's is open from 6:00 AM to 11:00 PM every day of the week.

Is McDonald's on Steeles Ave.East open 24 hours for delivery?

Yes, McDonald's offers delivery 24 hours a day, seven days a week.