Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Food Quality
Customers frequently complained about cold food, incorrect orders, and overall low food quality.
Staff Performance
While some employees received praise for their service, many reviews indicated a lack of professionalism and poor work ethic among staff.
Cleanliness
Several customers noted unsatisfactory cleanliness, particularly in the washrooms and overall restaurant environment.
Speed of Service
Many reviews mentioned slow service, especially during peak hours, leading to frustration among customers.
AN
Ann Narine
3 days ago
1.0
I was order number 1059 on February 28/26..
We ordered two milks ..one small coffeewith 2 milks in it and a muffin..we payed almost 8 dollars..however no receipt printed ..I told the person serving us she just ignored it..
She ( not a rocket scientist) brought a small coffee and a muffin..she said the coffee had two milks in it ..when I told her we were missing the two bottles of milk she said it's already in the small cup of coffee..and if we wanted two bottles of milk we had to go pay for that ..
My boyfriend said to just let it go cause maybe she needed those two bottles of milk..so we left paying almost 8 for a small coffee and a muffin...I feel she needs some kinda.." wake up and smell the coffee " training ..
Very disappointing service ..I have been coming to this location for at least 35 + years ..
LS
Lushmman Siventhiran
4 days ago
1.0
been ordering from here every now and then for the past 10 years now. i always regret it whenever i come to this location. without fail they get the order wrong, there has not been one time the order was every fully correct. the drive thru also takes at least 10-15 from the speaker to the 2nd window. horrible wait times for simple orders that they will get wrong anyways. mcdonald’s canada do something 😭🥀
PS
Parvesh Saini
4 days ago
1.0
Very very bad experience....the girl working in night carrying an unnecessary attitude. I don't know maybe her salary is like $45 an hour... I ordered a medium fries and a small Coke... I politely asked her at the end I can she make my drink again without the ice and then she started showing me an attitude or something like that.. and then what she did is giving me the same Coke and taking out the ice and without the puffness and the fries were soggy very bad experience
TT
Trung
6 days ago
3.0
Found a hair in my food but they were quick to give me a new order
PB
Paola Basaez
Feb 17, 2026
3.0
I ordered Mac veggie combo
Veggie patties cold
Fries way to salty, I try to put ketchup on it but still salty
No time to come back and return it .
End it up put it in the garbage
The only thing I could have was the ice tea