McDonald's

3.1
1724 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2439 Steeles Ave.East, BRAMPTON, ON
L6T 5J9, Canada

Hours

Reviews

3.1
1,724 reviews
5 stars
557
4 stars
313
3 stars
205
2 stars
110
1 star
539

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality.

Speed of Service

A significant number of reviews mentioned extremely slow service times, particularly during peak hours.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including poorly maintained washrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendly and helpful service.
  • GS
    Gurman Singh
    Jan 2, 2026
    1.0
    Very rude service by your new employee and I don’t like the food because it was cold and not fresh. We ordered two meals and two burgers but they gave us only three burgers and two large fries which was also cold and not good in taste so I prefer you everyone don’t go this McDonald’s
  • DB
    Drew Brown
    Dec 31, 2025
    1.0
    Why even have 1 star as a review? SMH this is hands thee worst location. Just want to say that I do appreciate the elder white lady with glasses she is very respectful 🙏
  • RB
    Rohit Batala
    Dec 14, 2025
    1.0
    ⭐☆☆☆☆ Terrible drive-thru experience. The staff member Devika was extremely rude and dismissive. When I tried to address an issue, she responded with “do whatever you can do.” Very unprofessional behavior and disappointing customer service.
  • MC
    Matteo Cavaliere
    Dec 13, 2025
    1.0
    This was the most embarrassing display of work ethic I think I've ever seen. Missing two items from what I ordered, and no napkins for 6 item order. I'm more impressed, however, with Canada's ability to create jobs and pay employees who do the worst job possible. Won't be coming back, that's for sure 👍
  • RK
    Rohit Kumar
    Dec 13, 2025
    1.0
    Worst service ever , asked for my uber order, the girl on delivery window talked in rude way. No sense how to handle customer or person. Please do something otherwise she ll rune this store’s sales…. Time- 2:26 am 13 dec

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's on Steeles Ave.East?

In-store dining at McDonald's is open from 6:00 AM to 11:00 PM every day of the week.

Is McDonald's on Steeles Ave.East open 24 hours for delivery?

Yes, McDonald's offers delivery 24 hours a day, seven days a week.