Customers frequently reported rude and unprofessional service, with many experiences of incorrect orders and long wait times.
Food Quality
Numerous reviews mentioned cold food, incorrect items, and poor taste, leading to dissatisfaction with the overall food quality.
Cleanliness
The restaurant was often described as dirty, with unclean tables and washrooms, contributing to a negative dining experience.
Staff Competence
Many customers expressed frustration with the staff's lack of organization and training, resulting in frequent order mistakes.
JA
Joanne A
5 days ago
1.0
Have visited this location around 6 am twice in the last few weeks. Both times after waiting at the pick up window for 3-4 min for my order the Indian girl, who didn’t take my order, comes and asks me to drive around the drive-thru again. Ten seconds later I am back at the window and wait another 3-4 minutes. Order wasn’t even hot so what’s the point in driving around? I bet it’s because they are timed on how long it takes to serve their customers and this individual has found a way around looking incompetent and losing customers at the same time. Won’t be returning.
JJ
Jaani
Dec 30, 2025
5.0
I had a great experience at this McDonald’s. Komal provided excellent customer service—very polite, friendly, and helpful. She made my visit enjoyable. Keep up the great work!
SS
Sunpreet Singh
Dec 29, 2025
1.0
Everytime I ordered through screen but today I have a cash that's why I ordered at counter there was a girl ist thing I repeatedly my order 3/4 time she just say what what and finally when I order 2 sweet chili junior chicken 1 xl tea and regular order McClury after that she revise my order and I say ok but thay give me simple Junior chicken instead of sweet chillie
5H
5562 h
Dec 20, 2025
1.0
I got a black coffee from the drive through at about 6:30 pm last Tuesday. It was horrible I'm sure they did not change the coffee grinds in the machine. And a bunch of teenagers at the window socializing. I've almost lost all faith in the restaurants and fast food industries.
MB
Melissa Bineesari
Dec 17, 2025
1.0
It is an absolute waste of time going to this mcdonalds. Every single time I come to this location, something is missing from the bag. The level of incompetence from the employees is astounding. Today, I was too lazy to go any further to Bramalea, as I am 9 months pregnant. I double checked my bag, as you should always do. I thought to myself wow, they surprised me today, everything is in the bag. I get home and my filet o fish has no tartar sauce on it. The cheese and fish and just slapped on the bread. Lo and behold, they managed to mess up a very simple order. Save yourself the multiple trips back to this location, the staff seem to take pleasure in providing half orders.
What an absolute waste.