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McDonald's

3.2
(2020 reviews)

Business Details

45 Mountain Ash Rd., BRAMPTON, ON
L6R 1W4, Canada
(905) 458-7488
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
45 Mountain Ash Rd., BRAMPTON, ON
L6R 1W4, Canada

Hours

Reviews

3.2
2,020 reviews
5 stars
670
4 stars
365
3 stars
240
2 stars
119
1 star
626

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for being friendly and helpful, while others were reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and washrooms.

Food Quality

Inconsistent food quality reported, with some customers receiving fresh food while others noted cold or poorly prepared items.

Service Speed

Many customers experienced slow service, particularly during busy times or when ordering through the drive-thru.
  • RS
    Rajat Sharma
    Feb 23, 2026
    1.0
    They said paid code is invalid. Don’t go there with paid code they don’t want to work properly or need to update system
  • NP
    Neelu Patel
    Feb 18, 2026
    1.0
    Ordered the OVO meal and this turned into one of the worst fast-food experiences I’ve had. They advertised the promo, charged me for it, and didn’t even have the syrup — and nobody bothered to tell me while I was ordering. I only found out after the transaction. Then instead of fixing it, the situation just went downhill to the point I ended up leaving without receiving any food at all. So to be clear: they took my payment, didn’t have the key item that makes the promotion what it is, failed to communicate it upfront, and I walked out with nothing. Completely avoidable if someone had just said “we’re out of the syrup” before charging me. This is basic customer service. If you can’t fulfill the order, don’t sell it. If you run out of a promotional item, remove it from the menu or inform customers before payment — not after. Very frustrating and a waste of time. I won’t be returning to this location.
  • MZ
    Mark W (Mark Z)
    Feb 8, 2026
    5.0
    Had a problematic experience with the app allowing me to order breakfast items which were unavailable and being stuck in the drive thru trying to re-order. Duggan offered great customer service, and did a great job rectifying the situation. I think he'll go far in life.
  • DJ
    Daniel Jesurasa
    Feb 4, 2026
    1.0
    Asked for small McDouble mcvalue meal which is 5.65 after tax they sneaked the medium drink in and made me pay for a medium drink fee extra and when I said this they just said yah yah handed the food. This is Sneaky and disgusting why did they not change the amount and fix order when I said the order clearly again at window. Pay attention and be honest mcd.
  • LS
    lovepreet singh
    Feb 2, 2026
    1.0
    I had a disappointing experience. The restaurant did not have fries available, so hashbrowns were being given instead. I clearly asked for two Junior Chicken sandwiches, hashbrowns, and drinks (combo). However, I received only the sandwiches and hashbrowns, with no drinks, and this was not explained properly. When I asked about it, the older lady at the next window was rude instead of helping. I also requested that the two sandwiches be packed separately. She said she would give me another bag, rather than packing them separately herself. This experience was frustrating. Customer service should be polite, clear, and helpful

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 45 Mountain Ash Rd.?

McDonald's at 45 Mountain Ash Rd. is open 24 hours, 7 days a week.

Are there drive-through services available at this McDonald's?

Yes, the McDonald's offers drive-through services 24 hours daily.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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