McDonald's

3.3
3301 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
160 Sandalwood Parkway East, Brampton, ON
L6Z 1Y5, Canada

Hours

Reviews

3.3
3,301 reviews
5 stars
1,074
4 stars
649
3 stars
481
2 stars
224
1 star
873

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Customers reported dissatisfaction with food quality, including cold items, incorrect orders, and overall poor taste.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, as well as issues with the cleanliness of food preparation areas.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff communication, professionalism, and overall operational efficiency.
  • NS
    Nimrat Sandhu
    Jan 5, 2026
    1.0
    Their nuggets are always so hard never fresh. It feels they are 2 days old. There are other locations which are great u got crispy and fresh nuggets from them. Not coming back again.
  • AS
    Arania Sri
    Jan 3, 2026
    2.0
    Honestly, this McDonald’s is the one I go to all the time, but lately the quality has really gone downhill. The workers seem lazy or just not attentive, and I don’t know what’s changed. Every single time I ask for my food fresh or well done, it’s never actually well done. The fries are almost always dry, stale, or cold, and it’s really frustrating because this keeps happening consistently. When you’re paying for food and making a simple request, you expect it to be followed. I used to enjoy coming to this location, but now it feels like they rush orders without caring about quality. Hopefully management can address this, because it’s disappointing to see such a drop in service.
  • RT
    Ricky Tamber
    Jan 1, 2026
    1.0
    We actually waited 20 minutes outside in the parking for a 35$ order and then when we went around in the drive thru again just for them to started making it then just to get half of the order wrong…
  • GL
    Gavelle Litchmore
    Dec 31, 2025
    5.0
    One of the faster more alert drive through staff. Never really been inside.
  • JG
    Jaideep Gohal
    Dec 26, 2025
    1.0
    Very disappointed with my recent order. I ordered an iced coffee and it was poorly made — the taste was bad and it didn’t include the cream no ice that should come with it. McDonald’s usually does better, but this was really unacceptable. Definitely not worth the money and very disappointing. It tasted like dark water, no proper coffee taste at all.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 160 Sandalwood Parkway East?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.