McDonald's

Reviews

• 22

  2

  6 days ago
  2.0
  regular mcdonald’s experience. orders take long, poor service, decent food. it’s cheap so it’s whatever
• JG

  Jasvir Grewal

  Nov 6, 2025
  1.0
  I hope there is option to give them 0 star- very bad service Very rude and unprofessional behaviour of staff - even make mistakes multiple times with the order instead of apologize, show aggression. I placed 3-time order and every time received missing items, even on my last order I remind the staff to sent proper order. They made same mistake and upon calling back to them instead of apologize, show very rude and unprofessional behaviour.
• AA

  Airfaan

  Nov 2, 2025
  1.0
  Unprofessional international student can barely speak English working at the drive through and she didn’t even know how to enter my points code in the system😂🤣😂 what a joke imagine their hygiene.
• MN

  Michelle N

  Oct 11, 2025
  2.0
  Went on a Saturday morning/afternoon for brunch. It wasn’t busy inside, at all. All the drive thru & uber pick ups took priority over in person guests. It saddens me to know that in person takes a back seat to After waiting (too long), I had to advise that I was there & ordered before all the pickups, drive thru and those other people in line. Very disappointed in the service here and my food wasn’t even hot nor was my coffee.
• SY

  S Y

  Sep 30, 2025
  1.0
  I rarely leave reviews, but I feel compelled to share my recent experience at this McDonald’s location because it was both frustrating and disappointing. I placed a simple mobile order for a medium fries and waited patiently at the counter. Despite standing there for quite some time, there was no acknowledgment from any of the staff. I couldn’t help but notice that customers who placed similar orders after me were receiving their food first, while my order: #2116 was skipped entirely as they called out 2115, 2117, 2118, and so on. I fully understand that staffing was limited when I was there, and I wasn’t trying to make a scene. However, after standing there for a while without any recognition, I approached a crew member working the drinks station to ask about my order and pointed out that it appeared to have been skipped. She did ask the supervisor working the fries station to check right away, but then cut me off mid-sentence and said mistakes can happen, that my order was probably “accidentally deleted.” What shocked me most was that when I mentioned feeling ignored while I stood waiting, she called me out in front of other customers and said I had “an attitude.” I responded by saying, “I’m not having an attitude”, but as someone who’s been standing here waiting for a while, I’ll admit I’m understandably frustrated. Her remark was uncalled for, unprofessional, and humiliating. Rather than helping to de-escalate the situation, it only made things worse; the opposite of what good customer service should do. I later asked for her name and was told (though I couldn’t hear well due to the food court noise) that it was “Taylani.” When I eventually spoke to the on-duty supervisor, she seemed a bit overwhelmed but was apologetic and replaced/upgraded my fries, which I appreciated. Still, this experience left me feeling dismissed and embarrassed, especially as the issue could have been resolved with just acknowledgment and empathy. Additionally, I noticed that none of the staff appeared to be wearing name tags, which made it difficult to identify the employee in question. I’m unsure of McDonald’s current policies on name tags, but I believe it would help with accountability and transparency in situations like this. While I recognize that mistakes happen, the lack of communication, the dismissive attitude, and being called out publicly were unacceptable. I have already escalated this matter and will continue to do so, as I’ve noticed other recent reviews describing similar experiences at this location. I believe accountability measures need to be taken to ensure this does not continue.

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