Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Cleanliness and Environment
Several reviews mentioned unsanitary conditions, including dirty dining areas and locked washrooms, contributing to a negative experience.
Long Wait Times
Customers frequently complained about excessive wait times, both in the drive-thru and for in-store orders, undermining the fast food experience.
Management Issues
Feedback indicated a lack of effective management, with reports of staff being poorly trained and management not addressing customer complaints adequately.
LM
Leanne Morgan
1 day ago
1.0
I’m actually appalled at the customer service I received from this McDonald’s today. I placed an order in the drive thru and told the girl my code twice and she acted like she received it, when I was going to pay I realized it seemed expensive for what I got so I asked if my code was done and she said no and then entered it. I also asked for 2 hash browns with my order and she didn’t put that in either. When I realized only one hash brown, I went into the store to ask them to add on the second hash brown and what looked like a manager went and grabbed a hash brown, handed it to me and said “just take it and go” like it was my fault her drive thru attendant doesn’t pay attention or do her job properly. I think these older ladies need to find a new career because they are clearly not able to handle customer service anymore.
MM
M M
Feb 24, 2026
1.0
Come though at 5am and they didn't have hashbrowns ready. Also there's something wrong with the smoothie machine!! Instead of giving shitty smoothies why not fix the machine?!
LD
Lela Debysingh
Feb 22, 2026
2.0
This is the second time we got mc chicken sandwiches and the buns was toasted almost to charred customers pay for the it's not given for free... please management do your due diligence for quality service please...
SS
Shifali516
Feb 15, 2026
1.0
Hi,
I place my order at drive thru. I visit regularly and experienced gross attitude from the girl with 2 braids around 11:10am. It was really disrespectful. It’s not the first time. It’s always happen. We pay for food, we don’t take it for free so attitude is not acceptable.
MK
Manpreet Kaur
Feb 15, 2026
1.0
Hi,
Today around 11am, I visited mcdonald's. I placed an order at drive thru and at window 2, there were 2 girls, the girl who was served me the food with two braids gave disgusting attitude to me. Its not for the first time, I experienced it many times as a regular customer. Customer service 0.
What are the operating hours of McDonald's at 372 Main Street North, Brampton?
McDonald's at 372 Main Street North in Brampton operates 24 hours a day, 7 days a week, from Monday to Sunday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through service available 24/7 every day of the week.
Can I get delivery from this McDonald's and what are the hours?
Yes, delivery is available 24 hours a day, 7 days a week for this McDonald's location.
Is in-store pickup available at this McDonald's?
Yes, this McDonald's offers in-store pickup as one of its pickup and delivery services.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods can I use at this McDonald's?
You can pay using American Express, Cash, Discover, MasterCard, and Visa at this location.
Where is this McDonald's located exactly?
It is located at 372 Main Street North, Kingspoint Plaza, Brampton, ON L6V 4A4, Canada.
Are there any notable places near the McDonald's at 372 Main Street North?
Yes, nearby places include Marca College Of Hair And Esthetics, Motherland Foods - Kerala Grocery Store, Giant Tiger, The Beer Store, Pet Valu, and Domino's Pizza among others.
How can nearby Giant Tiger help customers visiting McDonald's?
Customers can conveniently shop for groceries or essentials at Giant Tiger before or after dining at McDonald's since it is in close proximity.
Is there convenient public transit or nearby attractions around this McDonald's?
While specific transit stations aren't listed, nearby attractions include The Beer Store and Bella Mia Hair Studio—great places to visit before or after enjoying a meal at McDonald's.
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