Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the overall service experience.
Order Accuracy
A significant number of customers reported receiving incorrect orders or missing items, indicating a consistent issue with order fulfillment.
Cleanliness and Maintenance
Customers noted poor cleanliness in the dining area and restrooms, along with maintenance issues such as broken doors and malfunctioning equipment.
Waiting Times
Many reviews mentioned long waiting times for both drive-thru and in-store orders, contributing to a frustrating experience for customers.
Food Quality
Several customers expressed disappointment with the quality of food, citing issues such as cold meals and poorly prepared items.
LP
Lavish Parjapat
Dec 31, 2025
2.0
Very disappointing experience. The staff was rude and unhelpful. They did not listen properly and seemed annoyed when asked simple questions. Customer service needs serious improvement.
RA
Rahul Ahire
Dec 29, 2025
1.0
Pathetic service when it’s drive through.
I had very bad experiences twice in a week.
Drive through takes more time than in store order. Even after ordering I had to wait to get order ready. They have only one excuse “Sorry”.
AK
ajay kukkar
Dec 21, 2025
1.0
Sanchita is very rude she does not how to handle customers. And for delivery orders they remove it before packing it so they don’t have to pay for the wait time
SS
Sukhvinder Singh Saini
Dec 21, 2025
1.0
I had a very disappointing experience at this McDonald’s location on Main Street, Brampton. While waiting for my order, I politely asked a staff member (name sounded like Jhoyna or Joyna) for the status of my order. Instead of helping, he responded rudely and said he was not responsible to answer such questions.
When I asked for his name due to his behavior, he gave it but then said, “Do whatever you can do,” in a very disrespectful manner. I informed him that I would be filing a complaint, yet his rude attitude continued.
This kind of behavior is unacceptable, especially in a customer service environment. Customers deserve basic courtesy and respect. I hope management takes this feedback seriously and provides proper customer service training to staff.
SA
S A
Dec 21, 2025
3.0
Light were turned off in drive way and outside parking which made difficult to view menu and order. Seems like purposely turned off to reduce traffic volume.
What are the operating hours of McDonald's at 372 Main Street North, Brampton?
McDonald's at 372 Main Street North in Brampton operates 24 hours a day, 7 days a week, from Monday to Sunday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through service available 24/7 every day of the week.
Can I get delivery from this McDonald's and what are the hours?
Yes, delivery is available 24 hours a day, 7 days a week for this McDonald's location.
Is in-store pickup available at this McDonald's?
Yes, this McDonald's offers in-store pickup as one of its pickup and delivery services.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods can I use at this McDonald's?
You can pay using American Express, Cash, Discover, MasterCard, and Visa at this location.
Where is this McDonald's located exactly?
It is located at 372 Main Street North, Kingspoint Plaza, Brampton, ON L6V 4A4, Canada.
Are there any notable places near the McDonald's at 372 Main Street North?
Yes, nearby places include Marca College Of Hair And Esthetics, Motherland Foods - Kerala Grocery Store, Giant Tiger, The Beer Store, Pet Valu, and Domino's Pizza among others.
How can nearby Giant Tiger help customers visiting McDonald's?
Customers can conveniently shop for groceries or essentials at Giant Tiger before or after dining at McDonald's since it is in close proximity.
Is there convenient public transit or nearby attractions around this McDonald's?
While specific transit stations aren't listed, nearby attractions include The Beer Store and Bella Mia Hair Studio—great places to visit before or after enjoying a meal at McDonald's.