Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Several reviews mentioned cold or poorly prepared food, including complaints about soggy fries and unappetizing burgers.
Cleanliness
Some customers expressed concerns about hygiene, including dirty bathrooms and unclean food preparation practices.
Positive Experiences
A few reviews noted good service and food quality, indicating that there are instances of satisfactory experiences.
GG
Gagan Gagan
1 day ago
1.0
Listen Managers!
Nitisha at the main window needs a massive reality check on basic human interaction.
Check the Ego: Her attitude is through the roof for no reason. You’re working the window at McDonald’s, not walking a red carpet—pipe down and do your job.
Keep it Professional: If a customer hands you money respectfully, you don't "drop" the change back at them like they're beneath you. It’s trashy, rude, and shows a total lack of home training.
Consider this a Warning: I’ve already spoken to the manager, and he had to apologize for her because she clearly can’t handle herself. I have plenty of accounts to make sure this behavior is documented.
I’ll be watching very closely next time I’m through here. Fix the attitude or expect more of this. :)
GK
Geslin Kaur
2 days ago
1.0
Your branch is absolutely horrendous! I’ve ordered multiple time and multiple curtains parts of my order have been missing but tonight was the icing on the cake when I ordered 2 hours ago and no one was picking the phones so I can get an update and not only that my order got cancelled TWO HOURS later! Missing items is something I can deal with but no communication is just BAD SERVICE! I understand it’s a chain branch but getting a junior meal and poutine shouldn’t take TWO HOURS! And then be canceled with no communication!
AK
Athi Katha
3 days ago
1.0
I went there in the morning and ordered a wrap and a hot latte. I waited around long while they prepared the order, but they gave the wrap to a drive-through customer instead of me. There was confusion among the staff about which order belonged to whom. When I asked again, they remade the wrap in the worst possible way. By then, my coffee had gone cold, and I ended up throwing the wrap in the bin.
McDonald’s is known for having one of the best systems in the fast-food industry. I’ve tried McDonald’s in other countries, and the experience has always been good. Unfortunately, this location was by far the absolute worst.
TT
T
Feb 20, 2026
5.0
Normally a consistent across all McDs is the misery each employee seems to carry (and fair, given the volume of customers and negative incidents they probably often deal with). This includes this location, which I often go to, BUT today every single employee (3) I spoke to in the drive-through was absolutely lovely - polite and friendly AND my order was done well and on time. So refreshing to have such a positive experience - shoutout to the Friday lunch team!
JM
justin moule
Feb 10, 2026
1.0
Belittles their employees in front of customers talks down to them and treats them like they're stupid and beneath them. Instead of bacon mcgriddle , there's a sausage griddle , and then you can get a griddle with both it always comes with cheese and egg and so on. They just gave me a griddle bun in a sausage on it and told me that it doesn't come with egg or cheese , it's just a sausage. Very rude
What are the operating hours of McDonald's at 9485 Mississauga Road, Brampton?
McDonald's at 9485 Mississauga Road is open 24 hours every day of the week.
Is McDonald's at this location open for delivery and in-store pickup?
Yes, this McDonald's offers both in-store pickup and delivery services available 24/7.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through at this McDonald's is open 24 hours daily.
What meals does McDonald's serve at this location?
They serve breakfast, lunch, and dinner, including popular items like the Big Mac and Quarter Pounder.
What payment methods are accepted at McDonald's on Mississauga Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's family and children friendly?
Yes, this location welcomes families and children, and it offers a children's menu.
Does this McDonald's serve coffee and dessert?
Yes, they serve coffee and dessert options.
Are there any banks near McDonald's on Mississauga Road?
Yes, nearby banks include Scotiabank, RBC Royal Bank, BMO Bank of Montreal, and CIBC which could be convenient for your financial needs when visiting.
What other fast food options are close to McDonald's at this location?
Nearby fast food restaurants include KFC, Taco Bell Canada, Subway, and Pizza Pizza, offering a variety of choices if you'd like to explore other options.
Are there health and wellness services near McDonald's at 9485 Mississauga Road?
Yes, you can find Align Orthodontics, Dental Works for Kids, MedBox Rx Pharmacy, and Sunshine Modern Eye Care nearby, useful for various health and dental needs.
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