McDonald's

3.4
2335 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9485 Mississauga Road, Brampton, ON
L6X 0Z8, Canada

Hours

Reviews

3.4
2,335 reviews
5 stars
854
4 stars
467
3 stars
299
2 stars
138
1 star
577

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Food Quality

Many customers reported receiving cold or improperly prepared food, including issues with missing items and incorrect orders.

Service Speed

Several reviews mentioned slow service, particularly during busy times, leading to long wait times for orders.

Hygiene Concerns

Some customers expressed concerns about hygiene practices, including staff not wearing gloves while preparing food.

Positive Experiences

Despite the negative feedback, there were a few positive comments about friendly staff and good food quality at times.
  • SK
    SIMAR KAUR
    3 days ago
    1.0
    I got thread in mc oreo flurry. By chance i got to see that something is inside it. Not accepted . Very disappointed.
  • MK
    Michael Kalimootoo
    Jan 5, 2026
    2.0
    They have 2 drive thru lanes make sure you pick the right one. Takes a very long time for a simple coffee order. 0 accountability.
  • SS
    Shathli Shaif
    Jan 4, 2026
    3.0
    They charge for cups for water, a fist for McDonalds even though I had a meal. Was not overly busy but the staff don't seem well trained in customer service or maybe just squeezed/not treated well by their management. No tissue dispenser or ketchup, bathroom is dirty, service is probably run by a cheap management. A bit odd asked for extra cream for my coffee and instead of being offer packaged cream they took my cup and topped it.
  • RS
    Rajanbir Singh
    Dec 25, 2025
    1.0
    Very unprofessional. Their policies are uncomfortable for people. They asked me to wait in the delivery driver area. However restaurant was completely open. They can handover the pick up over there also. There’s no use of a policy if it is inconvenient for a person this is my personal waiting. I believe this might be discomfort for mini drivers who might come inside and they completely say no I believe it is an equal job. You can handle a pick up at one spot as well. I do not care about time they mentioned on the app that the order is ready to pick up when I went inside they took me five minutes extra. Unprofessional
  • MG
    Melissa G
    Dec 24, 2025
    1.0
    Ever met a kid who you can explain something to 100 times and they still mess it up? Yes that’s this location right here. They just don’t understand how to make the perfect coffee, sad part is this is the only coffee spot on my way to my office so I stop here daily… and every single day somethings off with my coffee

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9485 Mississauga Road, Brampton?

McDonald's at 9485 Mississauga Road is open 24 hours every day of the week.

Is McDonald's at this location open for delivery and in-store pickup?

Yes, this McDonald's offers both in-store pickup and delivery services available 24/7.