Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.
Food Quality
Many customers reported receiving cold or improperly prepared food, including issues with missing items and incorrect orders.
Service Speed
Several reviews mentioned slow service, particularly during busy times, leading to long wait times for orders.
Hygiene Concerns
Some customers expressed concerns about hygiene practices, including staff not wearing gloves while preparing food.
Positive Experiences
Despite the negative feedback, there were a few positive comments about friendly staff and good food quality at times.
SK
SIMAR KAUR
3 days ago
1.0
I got thread in mc oreo flurry. By chance i got to see that something is inside it. Not accepted . Very disappointed.
MK
Michael Kalimootoo
Jan 5, 2026
2.0
They have 2 drive thru lanes make sure you pick the right one. Takes a very long time for a simple coffee order. 0 accountability.
SS
Shathli Shaif
Jan 4, 2026
3.0
They charge for cups for water, a fist for McDonalds even though I had a meal. Was not overly busy but the staff don't seem well trained in customer service or maybe just squeezed/not treated well by their management. No tissue dispenser or ketchup, bathroom is dirty, service is probably run by a cheap management. A bit odd asked for extra cream for my coffee and instead of being offer packaged cream they took my cup and topped it.
RS
Rajanbir Singh
Dec 25, 2025
1.0
Very unprofessional. Their policies are uncomfortable for people. They asked me to wait in the delivery driver area. However restaurant was completely open. They can handover the pick up over there also. There’s no use of a policy if it is inconvenient for a person this is my personal waiting. I believe this might be discomfort for mini drivers who might come inside and they completely say no I believe it is an equal job. You can handle a pick up at one spot as well. I do not care about time they mentioned on the app that the order is ready to pick up when I went inside they took me five minutes extra. Unprofessional
MG
Melissa G
Dec 24, 2025
1.0
Ever met a kid who you can explain something to 100 times and they still mess it up? Yes that’s this location right here. They just don’t understand how to make the perfect coffee, sad part is this is the only coffee spot on my way to my office so I stop here daily… and every single day somethings off with my coffee
What are the operating hours of McDonald's at 9485 Mississauga Road, Brampton?
McDonald's at 9485 Mississauga Road is open 24 hours every day of the week.
Is McDonald's at this location open for delivery and in-store pickup?
Yes, this McDonald's offers both in-store pickup and delivery services available 24/7.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through at this McDonald's is open 24 hours daily.
What meals does McDonald's serve at this location?
They serve breakfast, lunch, and dinner, including popular items like the Big Mac and Quarter Pounder.
What payment methods are accepted at McDonald's on Mississauga Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's family and children friendly?
Yes, this location welcomes families and children, and it offers a children's menu.
Does this McDonald's serve coffee and dessert?
Yes, they serve coffee and dessert options.
Are there any banks near McDonald's on Mississauga Road?
Yes, nearby banks include Scotiabank, RBC Royal Bank, BMO Bank of Montreal, and CIBC which could be convenient for your financial needs when visiting.
What other fast food options are close to McDonald's at this location?
Nearby fast food restaurants include KFC, Taco Bell Canada, Subway, and Pizza Pizza, offering a variety of choices if you'd like to explore other options.
Are there health and wellness services near McDonald's at 9485 Mississauga Road?
Yes, you can find Align Orthodontics, Dental Works for Kids, MedBox Rx Pharmacy, and Sunshine Modern Eye Care nearby, useful for various health and dental needs.