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McDonald's

3.4
(2364 reviews)

Business Details

9485 Mississauga Road, Brampton, ON
L6X 0Z8, Canada
(905) 874-8139
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9485 Mississauga Road, Brampton, ON
L6X 0Z8, Canada

Hours

Reviews

3.4
2,364 reviews
5 stars
869
4 stars
470
3 stars
298
2 stars
138
1 star
589

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several reviews mentioned cold or poorly prepared food, including complaints about soggy fries and unappetizing burgers.

Cleanliness

Some customers expressed concerns about hygiene, including dirty bathrooms and unclean food preparation practices.

Positive Experiences

A few reviews noted good service and food quality, indicating that there are instances of satisfactory experiences.
  • GG
    Gagan Gagan
    1 day ago
    1.0
    Listen Managers! Nitisha at the main window needs a massive reality check on basic human interaction. Check the Ego: Her attitude is through the roof for no reason. You’re working the window at McDonald’s, not walking a red carpet—pipe down and do your job. Keep it Professional: If a customer hands you money respectfully, you don't "drop" the change back at them like they're beneath you. It’s trashy, rude, and shows a total lack of home training. Consider this a Warning: I’ve already spoken to the manager, and he had to apologize for her because she clearly can’t handle herself. I have plenty of accounts to make sure this behavior is documented. I’ll be watching very closely next time I’m through here. Fix the attitude or expect more of this. :)
  • GK
    Geslin Kaur
    2 days ago
    1.0
    Your branch is absolutely horrendous! I’ve ordered multiple time and multiple curtains parts of my order have been missing but tonight was the icing on the cake when I ordered 2 hours ago and no one was picking the phones so I can get an update and not only that my order got cancelled TWO HOURS later! Missing items is something I can deal with but no communication is just BAD SERVICE! I understand it’s a chain branch but getting a junior meal and poutine shouldn’t take TWO HOURS! And then be canceled with no communication!
  • AK
    Athi Katha
    3 days ago
    1.0
    I went there in the morning and ordered a wrap and a hot latte. I waited around long while they prepared the order, but they gave the wrap to a drive-through customer instead of me. There was confusion among the staff about which order belonged to whom. When I asked again, they remade the wrap in the worst possible way. By then, my coffee had gone cold, and I ended up throwing the wrap in the bin. McDonald’s is known for having one of the best systems in the fast-food industry. I’ve tried McDonald’s in other countries, and the experience has always been good. Unfortunately, this location was by far the absolute worst.
  • TT
    T
    Feb 20, 2026
    5.0
    Normally a consistent across all McDs is the misery each employee seems to carry (and fair, given the volume of customers and negative incidents they probably often deal with). This includes this location, which I often go to, BUT today every single employee (3) I spoke to in the drive-through was absolutely lovely - polite and friendly AND my order was done well and on time. So refreshing to have such a positive experience - shoutout to the Friday lunch team!
  • JM
    justin moule
    Feb 10, 2026
    1.0
    Belittles their employees in front of customers talks down to them and treats them like they're stupid and beneath them. Instead of bacon mcgriddle , there's a sausage griddle , and then you can get a griddle with both it always comes with cheese and egg and so on. They just gave me a griddle bun in a sausage on it and told me that it doesn't come with egg or cheese , it's just a sausage. Very rude

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9485 Mississauga Road, Brampton?

McDonald's at 9485 Mississauga Road is open 24 hours every day of the week.

Is McDonald's at this location open for delivery and in-store pickup?

Yes, this McDonald's offers both in-store pickup and delivery services available 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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