Numerous reviews highlighted rude and unprofessional staff, particularly in the drive-thru, leading to a negative customer experience.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty bathrooms and dining areas, contributing to an overall unpleasant atmosphere.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food, which added to their frustration.
Service Speed
Customers frequently complained about long wait times in both the drive-thru and dining areas, indicating a need for improved efficiency.
Food Quality
Several reviews mentioned poor food quality, including cold or stale items, which did not meet customer expectations.
SC
Samantha C
2 days ago
5.0
This McDonald’s location is truly one of our favourites, and a big part of that is the wonderful worker at the drive-thru window who has been here for over a decade. She is always so kind, patient, and welcoming every time we visit. Her warm attitude makes my child smile, and she treats us like family with every interaction. The restaurant is clean, the service is fast, and our orders are always accurate. With so many places to choose from, this McDonald’s stands out because of its amazing staff and the genuine care they show. A well-deserved 5-star experience every single time
EM
Erica murray
3 days ago
5.0
I have been coming to this McDonald’s for years and each time it has been refreshing because of Jackie at that window…. I look forward to seeing her. There is nothing like service with a smile …she’s so funny, extremely pleasant… always have a nice word to start your day…. I am sure I’m not the only one who appreciates her presence!!! So THANK YOU JACKIE …👍😍🙏continue to be a LIGHT in that window!!!❤️❤️❤️
CC
Chloe
4 days ago
1.0
Made a call to ask what happy meal toy they have today and was told she was too busy to check for me and let me check online. So I drove there for 7 mins and it turns out not busy at all and no one is waiting in the line. The staff told me the machine didn't work and she couldn't help me order and let me use the self- order machine. Then why she told me she was too busy to help on the phone? Even though I was here her altitude still not nice like I owe her something. I went to other locations and they all nice and friendly.
RM
robin momi
5 days ago
1.0
Such a stupid service everytime we just go to drive thru they make us wait for at least 15 to 20 minutes and when she came to give us food and i tried to complain but she didn’t even listened such a shame full for your staff . Do not go to there drive thrus guys . What is the purpose of drive thru? Let customers wait for 20 minutes and delivering. With such a stupid behavior?
DB
dilpreet kaur Buttar
Nov 5, 2025
1.0
Very disappointed with this McDonald’s location. Staff were rude — no greeting and unfriendly expressions. Our food seemed undercooked and had a strong greasy/oil smell, and the burgers smelled like old oil. The coffee tasted like water with cream and had no aroma. We were in a rush and couldn’t get it fixed. Be careful — you might be disappointed.
What are the opening hours for dining in at McDonald's located at 344 Queen St East, Brampton?
McDonald's at 344 Queen St East, Brampton is open 24 hours a day, seven days a week for dining in.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 at this McDonald's location.
Can I use the drive-through service at McDonald's anytime?
Yes, the drive-through at this McDonald's is open 24 hours every day of the week.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner throughout the day.
What payment methods are accepted at McDonald's on Queen St East?
You can pay using American Express, Cash, Discover, MasterCard, and Visa at this location.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and has a children's menu available.
Where can I download the McDonald's app to order from this location?
You can download the McDonald's app on Android from https://play.google.com/store/apps/details?id=com.mcdonalds.superapp and on iOS from https://apps.apple.com/app/apple-store/id375695000.
Are there any nearby fast food restaurants similar to McDonald's at 344 Queen St East?
Nearby, you can find Shawarma King Brampton, another fast food restaurant, and Swiss Chalet Rotisserie & Grill, a chicken restaurant and bar, offering alternative dining options.
How can I find nearby services such as phone repair or insurance agencies around McDonald's at Queen St East?
Close to this McDonald's, you'll find services like Cell2Fix for mobile phone repair, LLRT Holdings Inc, and TDL Insurance Services for insurance needs.
What nearby attractions or facilities can I visit before or after my meal at McDonald's on Queen St East?
You can visit the African Heritage Centre for community services or stop by the Petro-Canada and Car Wash for fuel and car cleaning needs nearby.