Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Several reviews mentioned poor food quality, including cold items and incorrect orders.
Staff Performance
While some employees received praise for their friendliness and professionalism, others were criticized for rudeness and lack of training.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary kitchen conditions.
RN
Rashiv Narang
1 day ago
1.0
I just went their for a meal and they gave me Cold cheese curds, cold fries, less and cold gravy while there's no cars on driveway except me. I even waited for my order patiently but got this. Please do good when someone is ordering food.
LL
Latonya Lindsay
Jan 3, 2026
1.0
I went to the drive- thru in the morning to order a cup of coffee they it took 45secs to answer the mic and then I waited another 1 min to repeat my order (1 cup of coffee) for her to tell me to drive to the third window to wait. I cancelled my order terrible service!
SS
Sundil Singh
Dec 29, 2025
1.0
Ordered a McChicken and did not taste like it all but tasted more as if someone wiped the floor with a mop. Not good at all.
CE
Cali Evans
Dec 27, 2025
5.0
Dear McDonald's Management,
I am writing to commend an outstanding employee at your 50 Kennedy Road location. On a recent visit, at approximately 4:30 pm Saturday December 27. a team member working the drive-through window provided truly exceptional service. ( Bani)
Her professionalism and courteous demeanor were remarkable. She managed the order-taking process with impressive efficiency and a consistently positive attitude, embodying a genuine commitment to customer satisfaction. Her efforts went well beyond standard expectations, creating a very positive and smooth experience during my visit.
I believe this individual deserves special acknowledgment for her dedication and for upholding such a high standard of service. Employees like her are invaluable assets to your team and significantly contribute to a positive customer experience.
Sincerely,
Candice May
AA
Arpan
Dec 19, 2025
1.0
I ordered 2 of an item, I was instructed to go to the second window, where a person who apparently packed my food was certain that she had given me 2. She was very rude and kept saying “I’m not giving you another one” repeatedly. Horrible service and no etiquette towards customers. This happened on Friday December 19 at 8:30pm, to whoever it may concern.