Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive responses and lack of customer care.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items and incorrect orders.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty washrooms and unhygienic practices.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendly service and positive attitudes.
BM
Bembol Manahan
6 days ago
1.0
Bland. I had a coupon but I can't believe it cost $9 for a Big Mac. McDonald's is lucky that In-N-Out is exclusive in the west coast. I felt like I ate a TV Dinner style hamburger. Am I even eating beef at this point?
JI
Joseph I
Jan 4, 2026
1.0
Extremely rude service. I ordered a large sprite through the app and I came to pick it up after a minute and I was waiting 10 minutes waiting for the number to be called and I ask what’s going on and they just handed me a sprite that’s been ready all the ice melted and I asked why they never called my number and why they left it and she said well there wasn’t a number on it like seriously what kind of service is this? I don’t think I’ll ever go to this location again because it’s always been like this and the workers always have some lame excuse I never have good experience here. I recommend all the customers to never give these people business anymore. I try my best to avoid this location just because coming here actually ruins my day
JM
Jessica Molina
Dec 23, 2025
1.0
If I could give 0 stars I would. I placed an order for chicken nuggets and coffee through Uber Eats. The driver was extremely professional and nice. Someone at this location made the chicken nuggets disgusting and I was not able to eat them. The chicken nuggets were freezing cold, a weird colour and very wet inside the box. The coffee was some how hot and tasted fine. I called to complain and I asked for the manager.
I asked her why the chicken nuggets are cold, wet and look weird? She was almost screaming at me through the phone “WE ARE BUSY!” She argued with me and she said “There is no way it is wet and cold from here.” It is not from the driver because he was extremely happy he was getting a tip. He was very professional. This is the second time my food has been gross from here. Horrible customer service to yell at the customer over their own mistakes. Why would I call to complain if that didn’t happen? Yes, I did get a refund from Uber Eats, but you still need to fix your customer service skills and not make the food disgusting. This wasn’t a mistake on the drivers part at all. He was extremely professional and when I called this McDonald’s it was the manager who was disregulated, disrespectful and rude. I will not be ordering from here again.
FF
FMR
Dec 9, 2025
1.0
Sukmandeep is the worst supervisor ive ever seen at mcdonalds, she displays zero customer service skills and really needs to be retrained. A simple order made wrong 3 times.. instead of conducting herself professionally she gets rude. Not only does my uber eats orders come wrong so does ordering at the counter!
LV
Luxshanna Venutharan
Dec 8, 2025
1.0
Been going there since my high school times but this time I had a very bad experience at this McDonald’s location. When placing my order, the staff member a tall Black woman who appeared to be looked like a manager was not welcoming. Later, when my number was called, she pushed my food across the counter instead of handing it properly. I felt disrespected as a customer. This behavior is unacceptable, especially from someone in a management role l I believe.
What are the regular opening hours for McDonald's at 25 Peel Centre Drive in Brampton?
McDonald's is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.
Does this McDonald's location offer drive-through service?
No, the McDonald's at this location does not have drive-through service and is closed for drive-through every day.
Are delivery services available at this McDonald's in Brampton?
Delivery service is not offered at this McDonald's location.
What meals are served at this McDonald's restaurant?
This McDonald's serves breakfast, lunch, and dinner.
What payment options can customers use at McDonald's on Peel Centre Drive?
Customers can pay with American Express, Cash, Discover, Mastercard, or Visa at this location.
Does McDonald's at 25 Peel Centre Drive have a children's menu?
Yes, this McDonald's offers a children's menu and welcomes families and children.
Is there a dress code to dine at McDonald's in Brampton?
The attire at this McDonald's is casual.
What nearby shopping center can I visit before or after dining at McDonald's?
Bramalea City Centre is nearby and offers a great shopping experience to visit before or after your meal at McDonald's.
Are there any coffee shops near McDonald's where I can get a different coffee experience?
Yes, the Second Cup Café, a nearby coffee shop and cafe, is close by if you're looking for additional coffee options.
Can I combine a shopping trip to nearby retail stores with a meal at McDonald's?
Absolutely, stores like Garage, Clarks, Decathlon Brampton, and American Eagle Outfitters are nearby, making it convenient to shop and grab a meal at McDonald's.