McDonald's

3.6
874 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • DebitAvailable

Location

McDonald's
25 Peel Centre Drive, BRAMPTON, ON
L6T 3R5, Canada

Hours

Reviews

3.6
874 reviews
5 stars
371
4 stars
161
3 stars
110
2 stars
50
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Staff Attitude

Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.

Order Accuracy

There were multiple complaints about incorrect orders and poor food quality, including missing items and unsatisfactory taste.

Management Issues

Customers noted a lack of organization and poor management, contributing to the overall chaotic service environment.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and good service.
  • WW
    Warrior
    3 days ago
    1.0
    I don’t why these staffs here are rude, unprofessional and lacking customer service. I think they are frustrated with their life or have the bad upbringing. The staff named Shanae is very rude and lacks customer service
  • CD
    Chris Draper
    5 days ago
    3.0
    It's McDonald's. Same kinda service and food at every McDonald's. 50/50 on getting your order right. In this instance my wife and I got a free big Mac combo... We ordered two, they gave us three 😂😂😂
  • DU
    Deeksha Ummat
    5 days ago
    5.0
    I tried the veggie burger at McDonald’s and it was surprisingly fresh and delicious. The flavors were spot on and the quality really impressed me. Even though it was their closing time, the staff didn’t rush at all. Great service, great food. Amazing experience overall!
  • JS
    Jasreen Sandhu
    Nov 12, 2025
    1.0
    Very disappointed with McDonald’s Bramalea City Centre. Frontline staff were rude and unhygienic !!! no gloves while serving food! When I asked, I was told only cooks wear gloves. That’s unacceptable for a food place. McDonald’s is a big brand, this location really needs better training and hygiene standards.
  • SQ
    sundas qasim
    Nov 12, 2025
    4.0
    Good quality food, but seems to be less staffed which slows down the service. Expensive than most of the fast food option available in BCC. No Halal options except fish, or the morning egg and cheese sandwiches.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 25 Peel Centre Drive in Brampton?

McDonald's is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.

Does this McDonald's location offer drive-through service?

No, the McDonald's at this location does not have drive-through service and is closed for drive-through every day.