Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Staff Attitude
Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.
Order Accuracy
There were multiple complaints about incorrect orders and poor food quality, including missing items and unsatisfactory taste.
Management Issues
Customers noted a lack of organization and poor management, contributing to the overall chaotic service environment.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and good service.
WW
Warrior
3 days ago
1.0
I don’t why these staffs here are rude, unprofessional and lacking customer service. I think they are frustrated with their life or have the bad upbringing. The staff named Shanae is very rude and lacks customer service
CD
Chris Draper
5 days ago
3.0
It's McDonald's.
Same kinda service and food at every McDonald's.
50/50 on getting your order right.
In this instance my wife and I got a free big Mac combo... We ordered two, they gave us three 😂😂😂
DU
Deeksha Ummat
5 days ago
5.0
I tried the veggie burger at McDonald’s and it was surprisingly fresh and delicious. The flavors were spot on and the quality really impressed me. Even though it was their closing time, the staff didn’t rush at all. Great service, great food. Amazing experience overall!
JS
Jasreen Sandhu
Nov 12, 2025
1.0
Very disappointed with McDonald’s Bramalea City Centre. Frontline staff were rude and unhygienic !!! no gloves while serving food! When I asked, I was told only cooks wear gloves. That’s unacceptable for a food place. McDonald’s is a big brand, this location really needs better training and hygiene standards.
SQ
sundas qasim
Nov 12, 2025
4.0
Good quality food, but seems to be less staffed which slows down the service. Expensive than most of the fast food option available in BCC.
No Halal options except fish, or the morning egg and cheese sandwiches.
What are the regular opening hours for McDonald's at 25 Peel Centre Drive in Brampton?
McDonald's is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.
Does this McDonald's location offer drive-through service?
No, the McDonald's at this location does not have drive-through service and is closed for drive-through every day.
Are delivery services available at this McDonald's in Brampton?
Delivery service is not offered at this McDonald's location.
What meals are served at this McDonald's restaurant?
This McDonald's serves breakfast, lunch, and dinner.
What payment options can customers use at McDonald's on Peel Centre Drive?
Customers can pay with American Express, Cash, Discover, Mastercard, or Visa at this location.
Does McDonald's at 25 Peel Centre Drive have a children's menu?
Yes, this McDonald's offers a children's menu and welcomes families and children.
Is there a dress code to dine at McDonald's in Brampton?
The attire at this McDonald's is casual.
What nearby shopping center can I visit before or after dining at McDonald's?
Bramalea City Centre is nearby and offers a great shopping experience to visit before or after your meal at McDonald's.
Are there any coffee shops near McDonald's where I can get a different coffee experience?
Yes, the Second Cup Café, a nearby coffee shop and cafe, is close by if you're looking for additional coffee options.
Can I combine a shopping trip to nearby retail stores with a meal at McDonald's?
Absolutely, stores like Garage, Clarks, Decathlon Brampton, and American Eagle Outfitters are nearby, making it convenient to shop and grab a meal at McDonald's.