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McDonald's

3.4
(2520 reviews)

Business Details

235 Castle Oaks Crossing, BRAMPTON, ON
L6P 3X3, Canada
(905) 794-9224
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
235 Castle Oaks Crossing, BRAMPTON, ON
L6P 3X3, Canada

Hours

Reviews

3.4
2,520 reviews
5 stars
935
4 stars
523
3 stars
334
2 stars
125
1 star
603

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional behavior from staff, particularly during night shifts.

Food Quality

Several reviews highlighted issues with food quality, including undercooked items, incorrect orders, and hygiene concerns such as hair found in food.

Service Speed

Many customers reported slow service, particularly during late hours, with long wait times for orders and poor management of the drive-thru.

Staff Training

There are multiple mentions of the need for better staff training to improve order accuracy and customer interaction.
  • RS
    RANJODH SINGH
    Feb 17, 2026
    1.0
    I placed a mobile drive-thru order today. At the first window, the staff member said she couldn’t find my order. After waiting, she informed me that Sprite was not available, and I agreed to replace it with Diet Coke. However, when I moved to the next window to collect my order, another staff member told me that the item was not available and asked me to go back to the speaker and place a new order again. This was very inconvenient and frustrating, especially after placing a mobile order and already waiting in line. I would appreciate better coordination and service for mobile orders in the future.
  • GG
    Gill
    Feb 7, 2026
    1.0
    I wish I can give them 0 star . I came to drive thru yesterday because my kids and my nieces want to have McDonald’s . We ordered 5 small junior combo went home and one sandwich was missing. I called and they offer to come back but weather was bad I told them I am not coming back today and now I hve to make supper for my kid. I was so mad and told her we need all 5 meal . I forgot the name of manager. Today I came to get it but manager was so rude . Seems like she thinks we are lying. I told her I do not need any food and I will complain head office and she said you would come back to me because I am the store manager. Then rudely she said park your car and she will get it . Again I forgot her name . We are not lying. I want someone from head office to contact me .
  • AP
    A P
    Feb 1, 2026
    5.0
    I came through the drive thru around 3:10 a.m. and the driver in front of me was yelling and swearing at the worker because his food took about two minutes. I come here all the time and the staff are always kind and respectful. She stayed calm and professional even while being treated poorly. The service is always great and people really need to be more patient and treat staff with basic kindness. To the man who yelled at the worker, please go learn some manners.
  • SS
    Sarbjit Shahi
    Jan 24, 2026
    1.0
    Today we went for breakfast at this location, first of all girl taking order is so untrained don't understand my order and when I got my order they put pork in my wife's bagel though she is vegetarian and I want egg blt and there is no egg in my bagel and it wasted our extra 20 mins this is unacceptable for customers of mcdonalds group of chain I was so disappointed for this service I hope Mcdonnell should train there employees to meet certain expectations Customer . Sarbjit shahi
  • SS
    Sylvester
    Jan 19, 2026
    5.0
    Very genuine and caring staff working here. Have been coming here for a while now. Have never really had any issues and if there is a ever a mistake on either side with my order, they handle with care and don't hesitate to fix the issue. As always, the food here is hot and delicious, just like how you'd expect McDonald's to be.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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