Mixed reviews on customer service, with some praising staff while others report rudeness and unprofessional behavior, particularly from management.
Food Quality
Inconsistent food quality reported, with some customers receiving fresh and hot meals while others experienced cold or incorrect orders.
Speed of Service
Service speed is a significant issue, with many customers noting long wait times and delays in order fulfillment.
Cleanliness
Concerns raised about cleanliness and hygiene, including reports of unsanitary conditions and food preparation issues.
Atmosphere
The atmosphere is generally described as comfortable, but some customers noted issues with noise and crowding.
JP
Jas Preet
1 day ago
1.0
I’ve been ordering delivery from this McDonald’s location for a while now, and I have never been satisfied with the service. Almost every order is missing something — sometimes it’s just a straw, and sometimes it’s the entire item I paid for.
There have been times when they didn’t even bother to use a proper food bag. Just simply dump the fries in the delivery bag.
They literally handed the delivery bag with just the iced coffee in it and nothing else. The order was supposed to be fries and iced coffee, yet even the straw was missing.
And today again… no fries in the bag. I shouldn’t have to check or worry every single time whether I’m receiving what I paid for.
It’s extremely disappointing and unprofessional. I hope this location improves the accuracy and basic care put into packing orders, because right now the service is not acceptable
JT
Jeffery Taylor
6 days ago
5.0
The Staff there make you feel welcome and your orders prepare fast in a timely manner.
JJ
Jimmy
Nov 13, 2025
5.0
One the guys working at the counter is super friendly and helpful. This location is much better than most in Brampton especially night shift
JS
Jasmeet Singh
Nov 8, 2025
1.0
Bought mc veggie meal but as the promotion of peel on pack going back. There were No stickers to peel on both mcveggie burger and medium drink only had it on large fries as we show game pieces available until 10 th Nov
GS
Gurjit Singh
Nov 5, 2025
1.0
I usually like McDonald but this location was a big disappointment. The service was terrible, and the staff were arrogant They gave my order to somebody else and made me wait in thr one of there parking spot walked back inside the second time and still had my order wrong I won’t be coming back to this branch. Hopefully, management addresses the poor service