McDonald's

3.2
3691 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
30 Brisdale Road, Bldg "C", Brampton, ON
L7A 3G1, Canada

Hours

Reviews

3.2
3,691 reviews
5 stars
1,168
4 stars
730
3 stars
479
2 stars
241
1 star
1,073

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food preparation, leading to dissatisfaction.

Food Quality

Feedback indicates inconsistent food quality, with complaints about cold or poorly prepared items, as well as inadequate portion sizes.

Service Speed

Customers frequently mentioned long wait times in both drive-thru and in-store, often exacerbated by staff inefficiency.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
  • WD
    Wilma Dubois
    Dec 25, 2025
    5.0
    Fast service, good food, and open on Christmas, such a lifesaver! 🎄 My receipt didn’t print, but everything was totally fine. Thanks for the great service!
  • RG
    ramandeep gill
    Dec 20, 2025
    1.0
    If there’s an option, I would have given them minus star very bad customer service, and the quality of food. Never use machine to mix the McFlurry and if you ask them to do it, then they start fighting and arguing.
  • AA
    A
    Dec 18, 2025
    1.0
    Ordered food, was asked to wait for fresh fries, fries were fresh and the burgers were nice and cold, buns were hardened from being dried out. One burger didn't have the meat patty sonhad to go back. This McDonald's is a go to if there is no other option for food available.
  • RC
    Ravneet Kaur Chahal
    Dec 15, 2025
    3.0
    Guy have some courtesy for the delivery drivers first of all the door bell on the side door is not working second if the drivers comes they will not know directly the ring is not working and keep waiting outside in the cold we can understand it is busy for you guys but guys really need to work on this because this is not ease at all delivering food in the cold. And seriously such a shame
  • ST
    Samindya Thathsaranie
    Dec 12, 2025
    1.0
    Wish I could give zero stars, we went there around 12.30 am and had to wait in the drive through for more than 15 minutes for just a coffee and a hamburger, the staff was very unprofessional they were chitchatting/laughing the whole time while we were just outside the window waiting for our order , just imagine having to wait about 15 minutes in a drive through around 12 am , and we saw a couple delivery drivers waiting outside the front door amidst this freezing cold weather these girls didn’t give a damn about them, disgusting customer service , if you wanna chitchat so bad go home and do that

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 30 Brisdale Road, Bldg "C" in Brampton?

McDonald's at 30 Brisdale Road is open 24 hours a day, 7 days a week.

When is delivery service available at this McDonald's location?

Delivery service is available 24/7 every day of the week.