Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor food preparation.
Wait Times
Customers frequently complained about long wait times in both drive-thru and in-store service.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold items and poorly prepared meals.
Management Issues
There were multiple mentions of poor management and lack of training for staff, contributing to overall negative experiences.
LS
lavanniyah satkunarajah
2 days ago
1.0
Worst drive thru!!!! everytime I order spicy mccrispy they end up giving me mc veggie like do these ppl not know the difference, unless they have hearing problem this is not the first time this has happend. You ask me why i go there? its only because its closer to my place if not I have to drive another 10 min to the other McDonald's.
NB
Nadeem Brahim
Nov 7, 2025
1.0
Worse Mcdonalds, every single time you go to the drive thru no matter what you order they tell you to wait at the front of the store, drive thru is empty still go to the front, Mcds is supposed to be fast food but yet you wait 10+ min for it. Because the staff stands in the back talking
JF
Jordon francis
Nov 7, 2025
1.0
This has been the worst McDonalds experience ive ever had in my life by far. Got a cold coffee a jr chicken that was falling apart and stale and 2 mcdoubles with stale bread and meat and the cheese wasnt even in between the patties. Was on my way to work didnt have time to go back and complain. Needless to say i will never come back here.
RS
Rizwan Sidat
Oct 24, 2025
1.0
⭐☆☆☆☆ Very Disappointing Experience
I ordered a Filet-O-Fish sandwich at McDonald’s, and honestly, it was one of the worst experiences I’ve had. When I opened the sandwich, I noticed they had literally cut the cheese slice in half and only put half of it in the sandwich! I couldn’t believe it — who serves half a slice of cheese on a sandwich that’s supposed to come with a full one?
It felt like they were cutting corners on quality and consistency. For the price we pay, this kind of service and presentation is unacceptable. Definitely disappointed with this location — I expected much better from McDonald’s.
SB
Suzie Bachan
Oct 20, 2025
1.0
This McDonald's doesn't deserve a star in all categories. Worst service on multiple visits. I repeat my order more than once and they still get it wrong. Staff including management are rude and always want to blame the customers for their mistakes. Im tired of hearing they're sorry. I have to waste my time and gas driving back just because they mix my order up with another customer's or they short me something. I told the guy don't put my spoon in my sundae 3 times and he still did. Its unsanitary because the spoons are not wrapped and they handle money and the cutlery. It's disgusting because money is a very dirty thing. Other locations provide much better service than this one. Id rather drive farther to get better service and to get my order right. I've seen customers who went through drive thru only to come inside after because they're order was wrong, waste of time. I do not recommend this location and if u go check your order before u leave.
What are the operating hours of McDonald's at 30 Brisdale Road, Bldg "C" in Brampton?
McDonald's at 30 Brisdale Road is open 24 hours a day, 7 days a week.
When is delivery service available at this McDonald's location?
Delivery service is available 24/7 every day of the week.
Can I use the drive-through at this McDonald's at any time?
Yes, the drive-through is open 24 hours a day, 7 days a week.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer in-store pickup and delivery services?
Yes, McDonald's offers both in-store pickup and delivery services at this location.
Are families and children welcome at this McDonald's?
Yes, this McDonald's welcomes families and children and also offers a children's menu.
Is there a coffee shop near McDonald's on Brisdale Road in Brampton?
Yes, Starbucks Canada, a nearby coffee shop, is located close to McDonald's and is a convenient place for coffee lovers before or after their visit.
Where can I find financial services near this McDonald's?
Nearby financial service providers include Money Mart, BMO Financial Group, Western Union, and TD Canada Trust Branch and ATM, which can be useful for banking or currency exchange needs.
Are there other fast food restaurants near this McDonald's location?
Yes, nearby fast food options include Popeyes Canada, Subway, and another McDonald's Canada location, providing a variety of choices for quick meals.