Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Food Quality
Many customers reported issues with food quality, including undercooked, stale, and overly oily chicken.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Service Speed
Customers expressed frustration with slow service and long wait times for food.
HG
harinder ganday
3 days ago
1.0
I must say that all these reviews are correct. no customer service at all. Looks like no training provided to employees on how to provide customer service.
AN
Arunjith narayanan nair
Feb 15, 2026
1.0
As per Google- this place is open . However it was closed when I reached the location l.
ZT
Zachary Thompson
Feb 3, 2026
1.0
You’d expect to get everything you’d ask for when you buy a 3pc tenders combo.. but instead the cashier makes you pay full price for it with no drink or the fries that you asked for and just replaces it with macaroni… terrible night service.
BP
Basra Preet
Jan 29, 2026
1.0
Ordered food was out of stock i asked for refund , she said they can’t cancel then after my request she refund me my money but gave me a vary bad look and when i said thanks and bye , never answered me back and looks like she was very aggressive , definitely good for security job but jot in food sector , good luck sister hope you will survive in food court for few days 🙏🏻
AN
Ayesha Nasir
Jan 22, 2026
1.0
In terms of food quality, KFC is good, however when it comes to their customer service and app, the experience is horrible and if I had the option of giving minus points, I would. The app has lot of glitches, so if you are ordering through their app, please be careful because this business is shady and deceptive and would give you a really hard time if refund is due. We placed order twice by mistake on Jan 03, 2026 and called KFC immediately to cancel one order. The person at KFC (Torbram Rd & Queen st) confirmed that second order was indeed cancelled and provided us only 1 order. Later on, when we called customer service, they were clueless about the second order being cancelled. Till this date, KFC has neither refunded the amount nor provided us a replacement order. The amount is negligible but if lot of customers are experiencing same issue, then it is concerning. No resolution offered by KFC so far. Highly disappointed.
What health and wellness services are close to this KFC?
Nearby is On the Go Health and Wellness offering physical therapy and chiropractic services.
Where can customers shop for groceries and pharmacy needs near this location?
Close to KFC are Jas Supermarket, M&M Food Market for groceries, and Pan Drugs for pharmacy products.
Can I visit any flower or gift shops near KFC at 9005 Torbram Road?
Yes, Flower Delight Brampton and Sanda Flower Studio are nearby shops specializing in flowers, gifts, and wedding planning.
Are there any automotive or car sales businesses near this KFC?
Yes, nearby automotive businesses include True North Pre-Owned Car Sales, Policaro Acura (used car dealer), and Acura Canada (car dealer and automotive repair).