Mixed feedback on service quality, with some praising staff like Gyanpreet and Farhana for their helpfulness, while others reported unprofessional behavior and poor customer interactions.
Food Quality
Food quality is inconsistent; many customers enjoyed the fresh and tasty offerings, while others complained about stale or poorly prepared items.
Restaurant Design
Customers criticized the restaurant's layout and design, particularly the placement of menus and kiosks, which caused confusion and frustration.
Cleanliness
Some reviews highlighted cleanliness as a positive aspect, while others noted that the restaurant needed better upkeep.
Customer Experience
Overall customer experience varied significantly, with some enjoying their visits and others expressing dissatisfaction due to order errors and long wait times.
ER
Eric Roldan
6 days ago
1.0
I ordered through mobile app 4 piece original recipe box meal with utensils ( 1 fork, 4 ketchup, 6 napkins) - none of the utensils were in the bag! When I picked up my order I asked and I was told everything is in the bag. How am I supposed to enjoy the coleslaw without the fork? I'm not going back just for the utensils and used up all my break time! Lesson learned - don't trust the staff when they say everything is in the bag.
VS
Vicky Sandhu
Nov 15, 2025
1.0
Sometimes its okay to pick the god damn phone that you have for customers in store !! You guys never bother to even answer calls. I called a month ago, last week and today why cant you jus fry it in your fryer ig.
RK
Rupinder Kaur
Nov 13, 2025
1.0
I came on the drive thru.. it was a pickup order , they told me to come inside and when I asked why they said it’s only for customers.. am I not a customer?? WTH , this is the worst customer service I have ever gotten.
JM
John Maragh
Nov 9, 2025
1.0
I stopped by this KFC today and ordered two Twister wraps, a Fries Supreme, and a 2 piece chicken meal. I clearly asked for regular (not spicy) Twisters and specifically said I wanted two legs for the 2-piece.
When I got home, the Twisters were spicy instead of regular, and the 2 piece meal didn’t include two legs like I asked. On top of that, the Twisters themselves were dry and lacked any real sauce or freshness they honestly tasted like they’d been sitting for a while.
This isn’t the first time I’ve had issues with accuracy at this location, and it’s disappointing. When customers make specific requests, it’s usually for a reason — preference, dietary needs, or simply wanting what they paid for.
Staff need to slow down, listen properly, and double-check orders before handing them out. Consistency and attention to detail really matter.
JR
Jimmey Rampersad
Nov 5, 2025
1.0
I would like to meet the genius who decided to put the menu above the kios. Doesn't the kiosk have the full menu on it? And they did not put a menu by the cash register.
There is no way I'm going to use that kiosk after waiting behind someone who cannot speak English write English understand English yet alone never touched a computer in their life.
I am looking to be in and out in 5 minutes, not be there all day
This is by far one of the worst designs I've ever seen in any restaurant
KFC Brampton is open 24 hours a day, 7 days a week.
Where is KFC Brampton located?
KFC Brampton is located at 9940 Airport Road (at Bovaird Drive), Brampton, ON, L6S 0C5, Canada.
What types of food does KFC Brampton serve?
KFC Brampton serves fast food specializing in chicken, including meal delivery options and halal food.
How can I contact KFC Brampton?
You can contact KFC Brampton by phone at +1 905-799-2736.
Does KFC Brampton have an official website?
Yes, you can visit KFC Brampton's official website at http://kfc.ca.
Is KFC Brampton currently open or closed?
KFC Brampton is currently open.
Which nearby fast food restaurants are close to KFC Brampton?
Nearby fast food options include Taco Bell Canada, Tim Hortons, Wendy's, Swiss Chalet, and Iahore Tikka House, providing a variety of choices for customers in the area.
What nearby attractions can I visit before or after dining at KFC Brampton?
You can visit SmartCentres Bramport which includes a cinema and shopping center, or relax at MySpa nearby for beauty and spa services.
Are there any nearby stores where I can shop when visiting KFC Brampton?
Yes, nearby shopping includes McGregor Clan Clothing, Da Fashionista jewelry and fashion accessories, Dollarama discount store, and furniture at DOT Furniture.
Can I access any medical or pharmacy services near KFC Brampton?
Yes, nearby medical services include Castleport Medical Centre and Walk-in Clinic, Castlemore Family Medical Centre, and Remedy'sRx - Casstlemore West Pharmacy.