Feedback on customer service is mixed; while some customers praised the friendly and efficient staff, others reported rude behavior and poor service experiences.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and well-prepared meals, while others complained about stale, cold, or improperly cooked food.
Speed of Service
Many customers appreciated the quick service, with some receiving their orders in a timely manner, though there were complaints about long wait times in certain instances.
Staff Behavior
Staff behavior received varied reviews; some customers highlighted friendly and helpful interactions, while others reported unprofessional and rude attitudes.
PG
Prayank Gauba
Feb 23, 2026
5.0
Great service
SJ
Sidra Jahangir
Feb 11, 2026
1.0
This was honestly one of the worst service experiences I’ve ever had. The staff member who served me was extremely rude and unwelcoming. The way she spoke and behaved made me feel uncomfortable, as if I was asking for something for free rather than being a paying customer.
Her attitude and the way she looked at me while I was eating felt very disrespectful and unprofessional. Customer service should make people feel comfortable, not judged or unwelcome.
I hope management addresses this issue because no customer deserves to feel this way.
AW
Alexandra Welsh
Feb 10, 2026
5.0
Good service
CG
Crystal Graham
Jan 23, 2026
1.0
i called to make sure the food would be fresh...the strips was hard and the Macaroni was expired... the attitude was terrible over the phone
HP
Harman Preet
Jan 10, 2026
5.0
Visited KFC and had a pleasant experience. The service stood out, especially Gagandeep at the cashier, who was welcoming, patient, and efficient. The order was accurate and served on time. Great customer service overall.
What are the opening hours of this KFC location in Brampton?
This KFC is open from 10:00 AM to 9:00 PM Monday to Saturday, and from 11:00 AM to 8:00 PM on Sunday.
Where is this KFC located?
It is located at #122-25 Peel Centre Drive inside the mall in Brampton, ON, postal code L6T 3R5.
Does this KFC offer halal meals?
Yes, this KFC location is categorized as a Halal Restaurant, offering halal meal options.
How can I contact this KFC restaurant?
You can call them at +1 905-458-9739 for inquiries or orders.
Does this KFC provide meal delivery services?
Yes, this KFC offers meal delivery services.
What types of food does this KFC specialize in?
This KFC specializes in fast food, particularly chicken dishes.
Can I visit nearby stores while at this KFC?
Yes. Nearby you can visit shops such as American Eagle Outfitters, Sephora, and Hollister Co. for clothing and fashion accessories, as well as Decathlon Brampton for sportswear.
Are there any fitness or wellness centers near this KFC?
Yes, Altima Physiotherapy and White Pine Health & Wellness Centre are nearby for chiropractic and physical therapy services.
Where can I get coffee or snacks near this KFC?
You can visit Second Cup Café nearby for coffee and snacks, or Mo's Golden Pretzel if you prefer bakery items.
What shopping options are available near this KFC in Brampton?
Nearby shopping includes Bramalea City Centre mall, Hallmark gift shop, DOT Furniture, and multiple clothing stores like Roots, Garage, and Forever 21.