KFC

3.1
550 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
27 Ruth Avenue, Brampton, ON
L6Z 4R2, Canada

Hours

Reviews

3.1
550 reviews
5 stars
221
4 stars
58
3 stars
46
2 stars
32
1 star
193

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising fresh and delicious chicken while others complained about oily, undercooked, or missing items.

Customer Service

Mixed reviews on customer service; some praised friendly and helpful staff, while others experienced poor service, long wait times, and unresponsive management.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and lack of communication regarding order status.

Cleanliness and Safety

Concerns raised about food handling practices and cleanliness, with some customers reporting unsanitary conditions.
  • DM
    Dave Mclean
    Nov 29, 2025
    5.0
    Everything was fresh and hot..juicy chicken
  • PL
    Pippy Longstocking
    Nov 22, 2025
    5.0
    Picked up Fresh, Hot Chicken, Fast service, Friendly Staff.. Five Star Service. :)
  • GG
    Gas Goodies
    Nov 21, 2025
    1.0
    ALERT FOR PICK UP ORDERS - One of the worst experiences and locations NEEDS LOTS OF IMPROVEMENT IN CUSTOMER SERVICE specifically employe name JAS (didn’t give full name) but proudly said his name is enough and he don’t care for any complain and feedback. I have order online for pick up. They pack up the order missing items before leaving the counter I have asked lady is everything there and she confirmed yes sir. After reaching home we noticed they forgot 2xpopcorn chicken and 2x salad. I tried calling them but they didn’t respond the call. So I have to drive with all food and they again prepared the order. I was checking before leaving they said everything is there. But in re doing he forgot 2 pc chicken. What an inconvenience first you wait to prepare order , go home come back and again you found incomplete order. What a mess. To hide his mistake he had started showing attitude. KFC reputation is at risk. I don’t prefer to giving single star to this location.
  • MH
    Melinda H
    Oct 26, 2025
    1.0
    Ordered delivery, I received no call no email no notification from the app that my food was delivered (meet me at door BTW, not leave at door) also replaced a bunch of my items for others with out notification or asking.. I'd would have rather had my money back..
  • CB
    Courtney Bronson
    Oct 17, 2025
    2.0
    I'm giving a two star review based on service. Visited this location on October 17. My order was 4 famous chicken sandwiches. I was informed it would be a 12 minute wait as they needed to cook more. I was asked to park my car and re enter the drive through after 10-15 mins. I ended up going inside because the drive through was now lined up and not moving. After going inside and letting them know I was the person waiting from the drive through they ignored me for 15 more minutes. After demanding my money back they finally figured out how to make my sandwiches... If you want to wait 45 minutes for something visit this location, otherwise go anywhere else

Frequently Asked Questions About KFC

What are the operating hours of the KFC at 27 Ruth Avenue in Brampton?

KFC is open every day from 10:30 AM to 11:00 PM.

Where is this KFC location situated?

It is located at 27 Ruth Avenue, Brampton, ON, L6Z 4R2, Canada.