KFC

3.1
549 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
27 Ruth Avenue, Brampton, ON
L6Z 4R2, Canada

Hours

Reviews

3.1
549 reviews
5 stars
220
4 stars
58
3 stars
46
2 stars
32
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor communication, and unresponsive staff, particularly regarding online orders and phone calls.

Food Quality

Mixed reviews on food quality; while some praised fresh and tasty chicken, others complained about undercooked or overly oily food.

Customer Service

While some staff members received positive mentions for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction with the overall service.

Cleanliness and Management

Some reviews highlighted cleanliness and effective management, while others pointed out poor handling of food and inadequate responses to customer complaints.
  • PL
    Pippy Longstocking
    2 days ago
    5.0
    Picked up Fresh, Hot Chicken, Fast service, Friendly Staff.. Five Star Service. :)
  • GG
    Gas Goodies
    3 days ago
    1.0
    ALERT FOR PICK UP ORDERS - One of the worst experiences and locations NEEDS LOTS OF IMPROVEMENT IN CUSTOMER SERVICE specifically employe name JAS (didn’t give full name) but proudly said his name is enough and he don’t care for any complain and feedback. I have order online for pick up. They pack up the order missing items before leaving the counter I have asked lady is everything there and she confirmed yes sir. After reaching home we noticed they forgot 2xpopcorn chicken and 2x salad. I tried calling them but they didn’t respond the call. So I have to drive with all food and they again prepared the order. I was checking before leaving they said everything is there. But in re doing he forgot 2 pc chicken. What an inconvenience first you wait to prepare order , go home come back and again you found incomplete order. What a mess. To hide his mistake he had started showing attitude. KFC reputation is at risk. I don’t prefer to giving single star to this location.
  • MH
    Melinda H
    Oct 26, 2025
    1.0
    Ordered delivery, I received no call no email no notification from the app that my food was delivered (meet me at door BTW, not leave at door) also replaced a bunch of my items for others with out notification or asking.. I'd would have rather had my money back..
  • CB
    Courtney Bronson
    Oct 17, 2025
    2.0
    I'm giving a two star review based on service. Visited this location on October 17. My order was 4 famous chicken sandwiches. I was informed it would be a 12 minute wait as they needed to cook more. I was asked to park my car and re enter the drive through after 10-15 mins. I ended up going inside because the drive through was now lined up and not moving. After going inside and letting them know I was the person waiting from the drive through they ignored me for 15 more minutes. After demanding my money back they finally figured out how to make my sandwiches... If you want to wait 45 minutes for something visit this location, otherwise go anywhere else
  • AS
    aman sandhu
    Oct 14, 2025
    5.0
    The manager with specs is really doing a spectacular job. She made sure my kids got the fresh food that too with top notch service and speed. I feel store needs to upgrade to Taco too, my kids really love it.

Frequently Asked Questions About KFC

What are the operating hours of the KFC at 27 Ruth Avenue in Brampton?

KFC is open every day from 10:30 AM to 11:00 PM.

Where is this KFC location situated?

It is located at 27 Ruth Avenue, Brampton, ON, L6Z 4R2, Canada.