Customers reported issues with food quality, including greasy chicken, incorrect orders, and instances of moldy bread.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others highlighted rudeness and poor handling of orders.
Service Speed
Many customers experienced long wait times for food, with some reporting waits of over 30 minutes even during non-peak hours.
Cleanliness
Numerous complaints about the cleanliness of the restaurant, including unpleasant odors and unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including staff behavior and lack of responsiveness to customer concerns.
AK
Anjali Kahar
3 days ago
3.0
Lady on the front counter wearing Spects, doing billing, so rude, I asked her for cup of water, she answered so unprofessionally and rudely…..
MR
Mike Rushton
Nov 15, 2025
1.0
Terribly disorganized taking and filling one order at a time, while queue to order grows. Staff mulling about or yelling to cook orders faster
KK
keisha kent
Nov 7, 2025
2.0
The worst customer service I’ve experienced
The app showed the “ free 6 pieces “ was in my cart and I ordered. Delivery guy came and I didn’t see and he said call the restaurant and they will send. The manager told me her system doesn’t show and I’m explaining my side of the technology issue saying it shows and she said there’s nothing we can do as I’m advising her to fix the app as there was a glitch . She was no help at all not apologetic or empathetic which was very disappointing and these frie ain’t no Mega fries smh and she debated to me that it was . Poor packaging and service. It was the whole reason of me buying $15 worth was for the extra 6 pieces . I would never get that from THAT LOCATION AGAIN!
DD
Deafozz
Nov 5, 2025
5.0
The staff here are very kind. They tell you the wait time before hand and the food is great.
KW
Kimone Wedderburn
Oct 30, 2025
1.0
They have good chicken but never answer phone. You can call all day everyday every week they barely ever pick up. Then when u go in store u see them ignoring the phone. People call for valid reasons. Just yesterday I had to call a million times just for them to answer and tell me they have no chicken at all. Now imagine they never picked up and I drove all that way. Waste of time. You guys have a phone for a reason. Answer it when customers call. Like why should I have to call 12 times just to get an answer? And guess what? They didn’t even have what I was calling for so I would’ve wasted my time going anyways.
What are the operating hours of KFC at 1 Steeles Avenue East, Brampton?
KFC is open daily from 10:30 AM to 11:00 PM.
Where is the KFC located in Brampton?
KFC is located at 1 Steeles Avenue East, Brampton, ON, L6W 4J4, Canada.
How can I contact the KFC restaurant in Brampton?
You can contact KFC at +1 905-452-9851.
What type of cuisine does this KFC restaurant serve?
This KFC location serves fast food, specializing in chicken and halal meals.
Does the KFC in Brampton offer meal delivery services?
Yes, this KFC offers meal delivery services.
Where can I find more information or order online from this KFC?
Visit their official website at http://kfc.ca for more information and online orders.
Which nearby restaurants can I visit along with KFC at 1 Steeles Avenue East?
Nearby restaurants include Louisiana Seafood and Steakhouse, Burrito Boyz, Chuck's Roadhouse, Domino's Pizza, Honest Restaurant Brampton, and Union Burger, offering diverse dining options around KFC.
Are there any nearby transit options for reaching the KFC at 1 Steeles Avenue East?
Yes, the Brampton Gateway Terminal, a nearby bus station, can help you reach KFC conveniently.
Which nearby shops or services can I visit before or after dining at KFC?
Nearby you can find Hakim Optical for eyewear, Super Diva Nails & Spa for beauty treatments, and Price Chopper Retail Grocery for shopping needs.
Are there any entertainment or recreational places close to KFC at 1 Steeles Avenue East?
Yes, you can visit Dance with Bosco Caesar dance school and Break and Play Billiards and Bar located nearby for entertainment before or after your meal.