KFC

3.2
768 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1 Steeles Avenue East, Brampton, ON
L6W 4J4, Canada

Hours

Reviews

3.2
768 reviews
5 stars
266
4 stars
124
3 stars
101
2 stars
54
1 star
223

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including greasy chicken, incorrect orders, and instances of moldy bread.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others highlighted rudeness and poor handling of orders.

Service Speed

Many customers experienced long wait times for food, with some reporting waits of over 30 minutes even during non-peak hours.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, including unpleasant odors and unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including staff behavior and lack of responsiveness to customer concerns.
  • AK
    Anjali Kahar
    3 days ago
    3.0
    Lady on the front counter wearing Spects, doing billing, so rude, I asked her for cup of water, she answered so unprofessionally and rudely…..
  • MR
    Mike Rushton
    Nov 15, 2025
    1.0
    Terribly disorganized taking and filling one order at a time, while queue to order grows. Staff mulling about or yelling to cook orders faster
  • KK
    keisha kent
    Nov 7, 2025
    2.0
    The worst customer service I’ve experienced The app showed the “ free 6 pieces “ was in my cart and I ordered. Delivery guy came and I didn’t see and he said call the restaurant and they will send. The manager told me her system doesn’t show and I’m explaining my side of the technology issue saying it shows and she said there’s nothing we can do as I’m advising her to fix the app as there was a glitch . She was no help at all not apologetic or empathetic which was very disappointing and these frie ain’t no Mega fries smh and she debated to me that it was . Poor packaging and service. It was the whole reason of me buying $15 worth was for the extra 6 pieces . I would never get that from THAT LOCATION AGAIN!
  • DD
    Deafozz
    Nov 5, 2025
    5.0
    The staff here are very kind. They tell you the wait time before hand and the food is great.
  • KW
    Kimone Wedderburn
    Oct 30, 2025
    1.0
    They have good chicken but never answer phone. You can call all day everyday every week they barely ever pick up. Then when u go in store u see them ignoring the phone. People call for valid reasons. Just yesterday I had to call a million times just for them to answer and tell me they have no chicken at all. Now imagine they never picked up and I drove all that way. Waste of time. You guys have a phone for a reason. Answer it when customers call. Like why should I have to call 12 times just to get an answer? And guess what? They didn’t even have what I was calling for so I would’ve wasted my time going anyways.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 1 Steeles Avenue East, Brampton?

KFC is open daily from 10:30 AM to 11:00 PM.

Where is the KFC located in Brampton?

KFC is located at 1 Steeles Avenue East, Brampton, ON, L6W 4J4, Canada.