Customers praised the chicken for being hot, crispy, and flavorful, but there were complaints about greasy and poorly prepared items.
Customer Service
Mixed reviews on service; some staff were friendly and efficient, while others were reported as rude and unprofessional.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported unsanitary conditions and poor food handling.
Order Accuracy
Frequent issues with incorrect orders and long wait times were highlighted, leading to customer frustration.
Management Issues
Concerns about poor management practices and staff training were raised, impacting overall customer experience.
JM
jagan Mj
4 days ago
1.0
Bucket chicken was super salty and doughy, definitely wouldn't go back to KFC, their competitors are way ahead with food quality and taste, would rather go to Popeyes or church chicken
SP
ShivInder Pawar
Feb 17, 2026
5.0
I would like to appreciate Anureet for the excellent service provided during my visit. She was very polite, welcoming, and professional throughout the entire interaction. She handled the order efficiently and ensured everything was accurate and fresh.
Her positive attitude and friendly smile made the experience even better. She maintained great customer service standards and represented KFC in a very professional manner.
Employees like Anureet truly enhance the brand experience. Keep up the great work!
Appreciate Anureet 🙏
NA
Natasha Abdool
Feb 16, 2026
1.0
I placed an order at 6pm today. It is 7:18pm and the food still has not arrived. Apparently it was picked up by an uber driver because he texted me but i cannot call or text him. I called this store over 6+ times and they NEVER ANSWER!!!!!!!
SL
Spike Lee
Feb 11, 2026
1.0
Worst location, this is the third time they’ve forgotten to correctly pack my items. Went today to try the new Matty Matheson collab and got the matty poutine, wasn’t until I got home when I realized they didn’t put the popcorn chicken on the poutine and they put the smallest amount of the cheese sauce and caramelized onions. Not to mention the last time I went was when they had the pickle menu and forgot to put the pickle chips. This location seems to have a problem with collab menus. Training needs to be better here. Won’t be returning.
DM
donna mae
Feb 6, 2026
1.0
I ordered a 3-piece chicken combo, but unfortunately one of the chicken pieces had a bad smell and seemed close to being spoiled. The other two pieces were fine, and I could clearly tell the difference in taste and freshness. The staff who took my order were very nice and kind, which I appreciate. It’s just that the food quality was disappointing. It felt like an older piece may have been mixed with fresh ones assuming customers wouldn’t notice! I tried to call them 3x but they never answered. Please focus more on freshness and quality and make sure that freshly cooked chicken is not mixed with older chicken! For the sake of customer trust!
What are the operating hours of KFC at 1 Steeles Avenue East, Brampton?
KFC is open daily from 10:30 AM to 11:00 PM.
Where is the KFC located in Brampton?
KFC is located at 1 Steeles Avenue East, Brampton, ON, L6W 4J4, Canada.
How can I contact the KFC restaurant in Brampton?
You can contact KFC at +1 905-452-9851.
What type of cuisine does this KFC restaurant serve?
This KFC location serves fast food, specializing in chicken and halal meals.
Does the KFC in Brampton offer meal delivery services?
Yes, this KFC offers meal delivery services.
Where can I find more information or order online from this KFC?
Visit their official website at http://kfc.ca for more information and online orders.
Which nearby restaurants can I visit along with KFC at 1 Steeles Avenue East?
Nearby restaurants include Louisiana Seafood and Steakhouse, Burrito Boyz, Chuck's Roadhouse, Domino's Pizza, Honest Restaurant Brampton, and Union Burger, offering diverse dining options around KFC.
Are there any nearby transit options for reaching the KFC at 1 Steeles Avenue East?
Yes, the Brampton Gateway Terminal, a nearby bus station, can help you reach KFC conveniently.
Which nearby shops or services can I visit before or after dining at KFC?
Nearby you can find Hakim Optical for eyewear, Super Diva Nails & Spa for beauty treatments, and Price Chopper Retail Grocery for shopping needs.
Are there any entertainment or recreational places close to KFC at 1 Steeles Avenue East?
Yes, you can visit Dance with Bosco Caesar dance school and Break and Play Billiards and Bar located nearby for entertainment before or after your meal.