Betta Jerk

3.9
353 reviews

About

Fast Food Restaurant

Location

Betta Jerk
2901 Queen St E #7, Brampton, ON
L6T 0C7, Canada

Reviews

3.9
353 reviews
5 stars
195
4 stars
51
3 stars
24
2 stars
29
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for its flavor and authenticity, there were several complaints about inconsistency, including issues with overcooked or spoiled items and small portion sizes.

Customer Service

Customer service experiences varied widely; some customers highlighted friendly and attentive service, while others reported unprofessional behavior and issues with order accuracy.

Order Fulfillment

There were multiple mentions of incorrect or incomplete orders, particularly with online delivery services, leading to customer frustration.

Value for Money

Several reviews indicated that portion sizes have decreased over time, leading to perceptions of poor value, especially in relation to price increases.
  • JM
    Jackie M
    3 days ago
    5.0
    Delicious tasting food. Real authentic Jamaican flavours. Excellent customer service. Cashier is super nice and patient. Very courteous and nice to their customers, it's as if they know them by name.
  • II
    IA
    Jan 2, 2026
    1.0
    I ordered a large curry goat on Uber Eats and was thoroughly disappointed. The goat was fatty, and the curry had a strange, almost perfumey taste, possibly due to too much thyme. The rice and peas were too soft, and the coleslaw was drenched in vinegar. Nothing about this meal was enjoyable. I wouldn’t recommend the goat. I can’t comment on the service or atmosphere of the restaurant since I ordered through delivery.
  • MB
    Mr. Sane Banton
    Dec 9, 2025
    2.0
    Ordered from Uber Eats. The BBQ chicken was dry and hard. Poor flavour. The jerk chicken was lacking flavour, only a bit spicy. Too much margarine in the rice.
  • JN
    Jessica Neilson
    Nov 11, 2025
    5.0
    I very rarely leave reviews, but I think it’s about time I leave one for Betta Jerk. I have been ordering their food for years (mainly through online couriers), and their food and service always exceeds my expectations. Not only is their food delicious, but I love how we’re breaking the stereotype that Jamaican owned businesses HAVE to come with a side of attitude. Anytime I’ve waited extra time for my food in store I’ve always been given a little something for the, “inconvenience,” (although I don’t ever consider it that). Tonight I ordered my food on skip the dish and they added so many extras to my order. As a single, working mom who sometimes just doesn’t have the headspace to cook… I really appreciate it ♥️ !!! We loveeeeee a business who cares about their customers 🥹♥️ I will continue to support your growth & as always recommend your restaurant to anyone looking for good eats in the GTA.
  • SS
    Sosicc_jay
    Nov 11, 2025
    2.0
    I would like to address an ongoing issue regarding the lack of attention to detail when fulfilling orders. Despite providing clear instructions, I often receive something different from what I requested. Additionally, there is a staff member who consistently displays an unprofessional attitude when interacting with customers, which creates an unpleasant experience. It appears that either proper care is not being taken during order preparation, or there is a lack of communication among staff. I hope this matter can be reviewed and addressed to ensure better service moving forward.

Frequently Asked Questions About Betta Jerk

Where is Betta Jerk located?

Betta Jerk is located at 2901 Queen St E #7, Brampton, ON, L6T 0C7, Canada.

What type of cuisine does Betta Jerk offer?

Betta Jerk offers Caribbean cuisine as a fast food restaurant.