Swiss Chalet

Reviews

• JK

  Jared K

  Jan 2, 2026
  5.0
  It is 2026 and STILL people find anything and everything to complain about. Shame it is a shame!! Ordered take out and the food was fantastic. Wife and I really enjoyed the burgers. Wait time was long BUT it is the only Swiss Chalet in the area - commmon people. Highly suggest this restaurant. And the front desk woman Emelia was amazing! 10/10
• AP

  A Parker

  Dec 28, 2025
  1.0
  This Swiss chalet isn’t my favourite. My wrap was soggy and baked potato cold. Stevenson is the best Swiss chalet.
• NH

  Nick Hood

  Dec 22, 2025
  1.0
  This place has gone so far down hill the last few years. My family and I show up at 5:15pm, we were told it is a 25 minute wait. It is near Christmas so it is understandable that the wait could take longer than mentioned. We end up waiting an hour and half in front foyer of the building, absolutely ridiculous. Then we are seated. The table organizer seats us with no cutlery under a cold vent. To top it off the temperature in the building had to be negative the whole time we were waiting, eating, and leaving. The door was open almost the whole meal because they weren’t seating enough people. The other person at my table couldn’t even eat her food as there was no available cutlery for quite some time. We had to ask 2 separate people for a knife and fork so she could begin eating. We waited at least another 30 minutes for our food, it finally comes out and all of our food was cold. I ordered the chicken on a Kaiser white meat with fries, and the chicken was cold after the first bite. Next, I had to genuinely contemplate if my fries were even warm. How on earth can you survive as a business when you are barely seating anyone and are serving cold food. It is literally chicken and fries how hard could it possibly be to mess up the most basic meal. The server was nothing but apologetic for something that wasn’t even her fault, idk if the Bowmanville Swiss chalet recently got bought out by other people but the food was garbage and the wait was atrocious. Won’t be back, waste of time and money. Don’t reccomend.
• PG

  Patrick G

  Dec 16, 2025
  2.0
  Ordered my food for pickup. Was supposed to be ready for 6:50, it wasn't. No big deal, especially if it is going to be fresh. Waited 20 extra minutes to get my food. Got home to find it was cold. It must have been sitting there the entire time I was. Food was still okay otherwise. Getting cold soup when your sick sucks.
• KM

  Kasey Mackintosh

  Dec 14, 2025
  2.0
  We order from here frequently and lately have experienced long waits for delivery and poor food quality. Often there are items missing from our order or mistakes made in items. Tonight, we waited 1 1/2 hours for delivery, the food was cold and tasted like it had been reheated(the fries tasted microwaved) and the kaiser buns were burned black. The service and quality has gone downhill and is inconsistent at best.

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