Customers frequently reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Service Quality
Many reviews highlighted poor customer service, particularly from night staff, with complaints about rudeness and lack of attention to customers.
Food Quality
There were numerous complaints about cold or poorly prepared food, with some customers receiving items that were not fresh or even unsafe to eat.
Cleanliness
Several customers noted unsanitary conditions, including dirty washrooms and unkempt dining areas, which detracted from their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their exceptional service and friendliness, indicating that there are capable employees at the location.
MS
Mohan Singh
Feb 23, 2026
1.0
I visited this McDonald Drive through on Feb 17 around 2 pm and staff who was taking order (middle aged women) was very rude and unprofessional. Refused to take my order. Finally I have to call manager. Never experienced such a bad experience at McDonald's in GTA. She should be not working at order taking station. Manager was very nice.
SC
Sam C
Feb 17, 2026
5.0
Debbie is always such a joy added to coming to this location! Their was two ladies speaking through the intercom and you can tell Debbie was one because she is always so sweet, enthusiastic and when you roll up to the window she always has a smile on her face!
CC
Cameron
Feb 2, 2026
1.0
Gone to this place a lot and never fail to forget my sauce very single time. I even remind them and the window but they always fail to put it in the bag somehow.
GH
Gerry Herlinger
Jan 27, 2026
1.0
Two self-order machines had no paper in the printer. Third time lucky. Good job I checked, as I was now charged 3 times! Paper should be checked at the start of each shift. Eat-in meal ruined by constant beeping. In the past, when you heard a beep, it was cancelled. Workers just don't seem to care. Can't blame them.
DM
Danny M
Jan 26, 2026
1.0
Absolute waste of time. Waited 30 minutes with THREE small kids for ice cream, only to be told after waiting that the ice cream machine was broken. Somehow they still let people order ice cream on the app though No warning. No cancellation. No heads-up. Just “sorry, can’t refund because you ordered on the app.” So I paid for items they knew they couldn’t make and then got told it’s not their problem. If you don’t have ice cream, maybe don’t let people order ice cream. Or cancel the order when you realize you can’t fulfill it. Basic stuff. Kids disappointed, time wasted, money tied up. Won’t be back.
What are the operating hours of McDonald's Bolton II location?
McDonald's in Bolton II is open 24 hours every day of the week.
Does McDonald's Bolton II offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at McDonald's Bolton II.
Is there a drive-through service available at McDonald's Bolton II?
Yes, the drive-through is open 24 hours every day at McDonald's Bolton II.
What payment methods are accepted at McDonald's Bolton II?
McDonald's Bolton II accepts AMERICANEXPRESS, CASH, DISCOVER, MASTERCARD, and VISA.
What kind of meals does McDonald's Bolton II serve?
McDonald's Bolton II serves breakfast, lunch, and dinner.
Is there a children's menu available at McDonald's Bolton II?
Yes, McDonald's Bolton II has a children's menu.
Are families with children welcomed at McDonald's Bolton II?
Yes, the restaurant welcomes families and children.
Are there any nearby places where I can shop for clothes or gifts when visiting McDonald's Bolton II?
Yes, nearby you can find Klaudyas Kloset for flowers and gifts, and Kidzzz for children's clothing.
If I need to print or ship packages near McDonald's Bolton II, where can I go?
The UPS Store, located nearby, offers printing services and shipping centers.
What nearby entertainment or social spots can I visit before or after dining at McDonald's Bolton II?
Bolton Jacks is a nearby restaurant, pub, and bar you can visit near McDonald's Bolton II.
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