Swiss Chalet

Reviews

• JR

  john reay

  3 days ago
  2.0
  My wife took me to this location for a late birthday dinner Saturday approx. 11:30-12:00 , we have been there a few times and not completely satisfied but this time was ridiculous, , the place was far from full maybe 30% and that’s being generous, we had to wait to sit down about 15 min. , when we did get to sit down another over 30 min to place our order , then it took well over an hr to get served, I’m not even going to get into the food , but this was not an enjoyable day at Swiss Chalet for us and will sure think about if we will go back , Very disappointed
• MT

  Maurice Del Taco

  4 days ago
  5.0
  Lou Begas tour manager suggested this place to me. The food and service was phenomenal, I especially like how clean the whole place was. The family enjoyed it and we'll be back!
• CH

  Clix Hemp

  6 days ago
  5.0
  Gail was our server and she was such a treat to have. Also, yhe whiskey sour was such a great experience as a first time try for a real whiskey sour outside of a can and made by hand. Loved it.
• CP

  Christine Parrinder

  Mar 31, 2026
  3.0
  The food was acceptable. The service was not. We came with a group for a Birthday. I got my food after everyone else was done and still waited as did another lady with our group. As it turned out the server forgot to add our order with the rest. It was all embarrassing to say the least. After talking to the manager who actually served us he did not charge me for my meal. It was noisy, dark and dingy. Everything in there is so dark brown and grey. Depressing. The padded backs on the benches were soiled and the edges of the tables were worn raw. There were no place mats just bare table. I have not been to Swiss Chalet in years and we have decided not to go back. For the money they charge for meals the decor and atmosphere are terrible. It needs a serious face lift. Very due for a new look and feel. I remember years ago when it was bright and comfortable with a nice atmosphere and friendly service. Also a chicken leg or breast was considerable larger. Now they are using mini chickens and the cold slaw comes in a tiny little mini cup. Why bother.
• MF

  Michelle F

  Mar 9, 2026
  3.0
  Two of us went here for a birthday meal (we never shared it was a birthday). I'll admit that I personally haven't been to this location before. I also didn't take any photos. First, we ordered water. I was surprised there was no lemon with the water. I would have asked, but it has always been in classic Swiss chalet style to serve a lemon with the water. The food was mid at best. He had a chicken wrap with fries, and had to ask twice for extra sauce (that's fine). The sauce itself was where my sticking point was. It was overly gelatinous. It isn't meant to be super thick, it's supposed to run off your fries and be a delightful liquid. He had been there earlier in the week and his wrap was considerably more generous. The sauce was also better during the week. I had a baked potato and decided to stray from my typical chicken dinner by ordering the quesadilla. It was dry, sad, unfilled, and lacked any genuine flavour. I ended up covering it in swiss chalet sauce, and due to it being overly gelatinous, just ended up being more of another layer than actually soaking into the food. So it was still dry. The sour cream and salsa did little to assist. My baked potato tasted akin to those I make in the microwave. The dessert was fine, and I'm sure it is because it is a generic apple pie that is common to all stores as it is likely frozen. Overall, I'm glad I was able to use scene points to offset the cost. I didn't mention anything to the server, I didn't think she could do much about dry food and unusual Swiss chalet sauce, nor did I feel their day needed to be dampened by my concerns. All in all, I would need to have a genuine motivator to return, and perhaps I would only return on a weekday, as that seems to be when the better staff are cooking. The restaurant appears to be going through a small identity crisis, but I'm going to say that's a corporate thing. It was nice and clean in the booth. The temperature inside was absolutely fantastic.

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