Business Details
About
Restaurant
Swiss Chalet in Belleville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,874 reviews
5 stars
800
4 stars
386
3 stars
199
2 stars
158
1 star
331
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food and service, often exceeding acceptable limits.
Food Quality
There were numerous complaints about food being served cold, poorly prepared, or not meeting expectations, particularly regarding portion sizes.
Staffing Issues
Many reviews highlighted a lack of staff, leading to poor service and management problems, with some customers noting that staff appeared overwhelmed.
Positive Staff Experiences
Despite the issues, several customers praised individual staff members for their excellent service and friendliness, indicating some positive interactions.
Management Concerns
Multiple reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
- PMPatrick Murphy1 day ago2.0I ordered chicken and I think I got quail the pieces were so small. I've heard a shrinkflation but this is ridiculous and I will never be back
- SBSteve Bice1 day ago5.0We have enjoyed Swiss Chalet numerous times through the years and have had a lot of wonderful servers. Sheila, at the Belleville Ontario location, was the best we’ve had. Seriously. Big smile, generous heart, and very attentive. Food was great but Sheila made the experience even better.
- MCMike Crow2 days ago2.0Swiss Chalet takeout roulette. If this sounds like fun to you, it’s easy to play - simply order something for takeout and see how many items from your order are missing. Of all the Swiss Chalets out there, this one is the most underwhelming. Avoid.
- KTK T4 days ago1.0I was so disappointed. We haven’t gone to Swiss chalet in awhile and were excited to go back. We started with a spinach dip which was hot and delicious. Everything else after that went downhill. All 3 of our meals arrived to our table freezing cold; so that was disappointing. The loaded baked potato that is shown on the menu to have bacon & cheese apparently is not what you will receive, instead you get a potato with sour cream & a couple green onions on it. The chicken seemed ok, then there was blood and almost raw looking meat. After all of that both us and the table next to us were stuck waiting almost a half an hour for our bill. There’s plenty of great restaurants in Belleville, clearly Swiss Chalet is no longer one of them.
- HCHoney CksNov 14, 20251.0Today I went to take an order here where the elderly go and no employees stand at the counter, everyone passes the time, they walk very slowly, no one cares about anyone.Bad employees
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 15 Bell Blvd, Belleville offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Belleville's <a href="https://www.swisschalet.com/en/menus/delivery/store-1190/on/belleville/15-bell-blvd.html">delivery menu here</a>.
Does Swiss Chalet Belleville offer takeout?
Yes, Swiss Chalet® Belleville offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Belleville's <a href="https://www.swisschalet.com/en/menus/takeout/store-1190/on/belleville/15-bell-blvd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Belleville?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Belleville offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Belleville?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Belleville <a href="https://www.swisschalet.com/en/menus/dining-room/store-1190/on/belleville/15-bell-blvd.html">dining room menu here</a>.
Is Swiss Chalet at 15 Bell Blvd in Belleville currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Belleville location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Belleville Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 15 Bell Blvd in Belleville is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 15 Bell Blvd, Belleville offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What type of food does Swiss Chalet in Belleville specialize in?
Swiss Chalet in Belleville is known for its authentic Rotisserie Chicken slow-roasted over an open flame, along with Fresh-Cut Fries, Smoky BBQ Ribs, and their signature Chalet Sauce.
Does the Swiss Chalet at 15 Bell Blvd in Belleville offer delivery and takeout options?
Yes, they offer delivery and takeout. You can place orders online via their website or mobile app, with options for curbside pickup and in-restaurant pickup.
What are the opening hours for Swiss Chalet Belleville?
Swiss Chalet in Belleville is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sundays.
Are there any special deals or promotions at Swiss Chalet Belleville?
Yes, Swiss Chalet Belleville offers various deals including limited-time promotions and family meal deals. You can check their Specials & Deals page online for current offers.
Can I order ahead online at Swiss Chalet in Belleville?
Yes, you can order ahead online through their website or mobile app, with options for pickup and delivery.
Does Swiss Chalet Belleville provide vegetarian or gluten-friendly menu options?
They offer vegetarian options and have a Nutrition & Allergy Guide online. However, they cannot guarantee allergen-free items due to potential cross contamination.
Is Swiss Chalet at 15 Bell Blvd in Belleville Canadian owned?
Yes, Swiss Chalet is proudly Canadian and the Belleville location is owned and operated by Recipe Unlimited, supporting local jobs and economy.
Does the Swiss Chalet location at 15 Bell Blvd have Braille menus available?
Yes, all Swiss Chalet locations with dining rooms, including the Belleville one, provide Braille menus for accessibility.
What nearby attractions or restaurants can I visit before or after dining at Swiss Chalet Belleville?
Nearby you can visit Shoeless Joe's Sports Grill for a lively atmosphere, Sugar Mama's Bake Shoppe for desserts, and Sandbanks Provincial Park if you want to enjoy nature before or after your meal.
How can nearby services like Avis Rent A Car or Best Western Belleville enhance my visit to Swiss Chalet?
If you're visiting Swiss Chalet from out of town, nearby services like Avis Rent A Car make transportation convenient, and Best Western Belleville offers comfortable accommodations nearby, making it easier to enjoy your dining experience without worries.
Are there convenient nearby stores or services for quick errands before or after visiting Swiss Chalet Belleville?
Yes, you can easily stop by On The Run Convenience Store for quick shopping or Cell Phone Doctor for mobile repairs, both located near Swiss Chalet Belleville to make your visit more efficient.