New York Fries Quinte Mall

4.2
153 reviews

About

RestaurantRecipe Unlimited
New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

New York Fries Quinte Mall
390 North Front Street, Belleville, ON
K8P 3E1, Canada

Hours

Reviews

4.2
153 reviews
5 stars
111
4 stars
10
3 stars
8
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the fries and poutine while others reported soggy or undercooked items.

Customer Service

Customer service experiences varied widely; some staff were described as friendly and helpful, while others exhibited rude or dismissive behavior.

Staff Training

Concerns raised about the need for better staff training, particularly in customer interaction and food preparation standards.

Portion Sizes

Inconsistent portion sizes reported, with some customers feeling shortchanged on their orders.
  • LJ
    Lijo Abraham Jose
    Dec 15, 2025
    5.0
    Loved em
  • AR
    abhinav reddy
    Dec 2, 2025
    2.0
    The poutine is good but they acted cheapo on the gravy. Had the butter chicken poutine many times but they literally had the worst portion size of all the New York fries locations.
  • TM
    Tara MacPherson
    Nov 27, 2025
    5.0
    The care the staff takea for me because I am celiac is so appreciated. Thanks team
  • NG
    Nimesh Gajjar
    Nov 20, 2025
    1.0
    Appalling Customer Service & Poor Food Quality We recently had an extremely negative experience. Our order of fries was served noticeably soggy and inedible. When we politely requested a refund due to the poor quality of the food, the staff member refused to process it, claiming, "I don't have a manager, I can't refund." The employee exhibited an extremely rude and aggressive attitude. He was dismissive of our complaint, stating the fries "come like this only," and proceeded to raise his voice at my friends during the interaction. His manner was unprofessional and hostile. He offered replacement fries only to state they would be of the same low quality, which is not an acceptable solution. Furthermore, the entire encounter felt deeply discriminatory, suggesting a bias in the quality of food and service directed toward our group. Management needs to urgently address staff training regarding respectful customer interaction, conflict resolution, and basic quality control standards. A full refund for the low-quality food should have been processed immediately. This level of service is unacceptable.
  • AA
    Alex
    Nov 3, 2025
    5.0
    Stopped in for lunch and the poutine was amazing staff was super friendly and got my order to me really fast excellent work all around

Frequently Asked Questions About New York Fries Quinte Mall

What are the operating hours of New York Fries Quinte Mall?

New York Fries Quinte Mall is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Does New York Fries Quinte Mall offer delivery and in-store pickup?

Yes, New York Fries Quinte Mall offers both in-store pickup and delivery services.