Feedback on staff is mixed; while some customers praised friendly and accommodating service, others reported rude behavior and poor customer interactions.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like small portions, incorrect orders, and inconsistent preparation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers feeling uncomfortable due to the location.
Drive-Thru Experience
The drive-thru received mixed reviews; while some appreciated the quick service, others noted confusion with orders and long wait times.
Location Concerns
The location was described as sketchy by some customers, with concerns about safety and the surrounding area affecting their overall experience.
SE
Susan Everitt
Oct 15, 2025
5.0
The drive thru is in a weird location. You take a driveway to the east of the entrance but be careful crossing the entrance after you place your order.
JF
JP Fontaine
Oct 14, 2025
5.0
They are the best with our dogs, they treat them great and also amazing with pet owners. They are awesome from in the door to out we go.
AC
Anthony Ceretti
Oct 12, 2025
4.0
My niece loves the ice cream 🍦 cakes 🎂 so we get one every year. Give it a try!
MW
Matthew “Mattamorphis” Whitmore
Oct 1, 2025
5.0
Good area in Belleville by a busy st
Good staff as well
LK
Laurie Kesteven
Sep 26, 2025
1.0
On September 21, at around 4:00 pm, we visited this dairy queen location for ice-cream. The cones had a film of chocolate on them. Coburg dairy queen had a thick cracking coating. I won't be back. Belleville franchise, don't scrimp on your product. You may have saved some on chocolate, but this will all back fire as your customers won't return.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Belleville?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Belleville?
It is located at 74 Dundas Street, East, Belleville, ON, K8N 1C1, Canada.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes & malts, and DQCakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchairs?
Yes, it is family-friendly, welcomes children, has high chairs, and is wheelchair accessible.
Can customers order online or via an app from Dairy Queen Grill & Chill?
Yes, customers can order pickup online through their website and can download the Dairy Queen app for exclusive deals and mobile ordering.
How can I contact Dairy Queen Grill & Chill directly for inquiries or orders?
You can call them at +1 613-968-8959 for any inquiries or orders.
Are there nearby ice cream shops or fast food options around Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen nearby offering ice cream and fast food, plus Domino's Pizza for additional dining options.
What nearby places can families visit along with Dairy Queen Grill & Chill?
Families might enjoy visiting the Children’s Safety Village - Belleville or Belleville Campus nearby, making it easy to plan a fun and educational outing.
Are there nearby health and wellness services close to Dairy Queen Grill & Chill?
Yes, nearby health-related services include Vout’s Denture Centre, Diamond Physiotherapy, and Belleville Quinte Chiropractic and Sports Injury Clinic.