Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and disorganization.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and burgers, while others complained about portion sizes and food preparation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Drive-Thru Experience
The drive-thru was noted for being quick and efficient, but some customers found it confusing and poorly designed.
Customer Loyalty
Despite some negative experiences, many customers expressed a desire to return due to positive past experiences and specific staff members.
RT
ryan tracey
Dec 6, 2025
1.0
terrible service went on Saturday night at 9pm had to use drive through because lobby was closed, no burgers made after 8pm and they were out we got 4 chicken strips and a ice cream cup for $20+
Everytime we go it's worse then the last
NH
Nathan Hodgson
Dec 4, 2025
5.0
Makayla gave my the best blizzard of my life. It was the most delicious thing I’ve ever tasted, will DEFINITELY be coming back. Very nice and welcoming made my experience better.
SE
Susan Everitt
Oct 15, 2025
5.0
The drive thru is in a weird location. You take a driveway to the east of the entrance but be careful crossing the entrance after you place your order.
JF
JP Fontaine
Oct 14, 2025
5.0
They are the best with our dogs, they treat them great and also amazing with pet owners. They are awesome from in the door to out we go.
JJ
Jasper1979
Oct 12, 2025
4.0
My niece loves the ice cream 🍦 cakes 🎂 so we get one every year. Give it a try!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Belleville?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Belleville?
It is located at 74 Dundas Street, East, Belleville, ON, K8N 1C1, Canada.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes & malts, and DQCakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchairs?
Yes, it is family-friendly, welcomes children, has high chairs, and is wheelchair accessible.
Can customers order online or via an app from Dairy Queen Grill & Chill?
Yes, customers can order pickup online through their website and can download the Dairy Queen app for exclusive deals and mobile ordering.
How can I contact Dairy Queen Grill & Chill directly for inquiries or orders?
You can call them at +1 613-968-8959 for any inquiries or orders.
Are there nearby ice cream shops or fast food options around Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen nearby offering ice cream and fast food, plus Domino's Pizza for additional dining options.
What nearby places can families visit along with Dairy Queen Grill & Chill?
Families might enjoy visiting the Children’s Safety Village - Belleville or Belleville Campus nearby, making it easy to plan a fun and educational outing.
Are there nearby health and wellness services close to Dairy Queen Grill & Chill?
Yes, nearby health-related services include Vout’s Denture Centre, Diamond Physiotherapy, and Belleville Quinte Chiropractic and Sports Injury Clinic.