Swiss Chalet

3.9
1537 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Barrie, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
85 Barrie View Dr., Barrie, ON
L4N 8V4, Canada

Hours

Reviews

3.9
1,537 reviews
5 stars
734
4 stars
372
3 stars
162
2 stars
82
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some praised friendly and attentive staff, while others reported rude or inattentive service.

Food Quality

Significant concerns about food quality, including cold, undercooked, or bland meals, with some positive mentions of specific dishes.

Cleanliness

Multiple complaints about cleanliness, particularly in bathrooms and overall restaurant conditions.

Customer Experience

Some customers had positive experiences with staff and service, while others expressed disappointment and vowed not to return.
  • JS
    Jayden Si
    3 days ago
    1.0
    Wasn’t busy when we came in. Server took a while to acknowledge us. When we got our food after waiting 30 minutes, it was cold and the fries were lukewarm. Server then rolled her eyes when we inquired about it and gave us attitude. She even forgot about us a couple times. The portions were small too. Not the greatest experience.
  • CB
    Corey Batten
    Jan 2, 2026
    1.0
    This location is awful, rude staff, extremely slow and undersized portions. Go to another location. Family sized mashed potatoes in photo.
  • JW
    jobsearch work
    Dec 27, 2025
    5.0
    Ate here with spouse on a trip to Blue Mountain. Happy with food and satisfied with service. Four cheese spinach dip came hot. Chicken soup right saltiness. Half-rotisserie chicken the usual Chalet standard. Had the baked potato and good. Service was prompt and courteous attendant. Uncertain of all the negative reviews but we are good
  • LM
    Laudalina Machado
    Dec 20, 2025
    1.0
    Went for dinner with my family. Was diaspointed as this was worst one we have been to. Food was cold. Fries over cooked and hard. Also smallest peice of chicken ever. When addressed about food, it was just shrugged off by server in a non caring way. Definitely not returning to this location.
  • MM
    Melodie Moore
    Dec 14, 2025
    3.0
    I come to Swiss chalet once a year for the festive special. Then never again because it’s underwhelming. My waitress didn’t know I was her table for about 10 min. She was lovely once she knew she was my server. Several servers walked by me many times in that period. Not one stopped or cared. I would think with a team mentality that ensuring every customer is happy is important no matter whose table it is. The fries were barely warm. I had to ask for Swiss chalet sauce. The cranberry sauce came in a plastic ramekin. All and in all, I think Swiss chalet just doesn’t care. It is mediocre at best. Realized I never got my chocolates from my festive special till after I left. I would have thought it would have come with the bill but no. I remember the table next to me having to ask and making a mental note to remember. I forgot : (

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 85 Barrie View Dr., Barrie have a drive-thru?

Yes, Swiss Chalet at 85 Barrie View Dr., Barrie has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 85 Barrie View Dr., Barrie offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.