Dairy Queen Grill & Chill

4.0
1070 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
371 Yonge St, Barrie, ON
L4N 4C9, Canada

Hours

Reviews

4.0
1,070 reviews
5 stars
525
4 stars
276
3 stars
97
2 stars
48
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about overcooked items, incorrect orders, and underfilled portions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted positive experiences with ice cream and cakes.

Cleanliness

While some customers noted cleanliness, others pointed out issues with the state of the washrooms and tables.

Value for Money

Many customers felt that the prices were too high for the quality and portion sizes of the food.
  • DE
    devon e
    3 days ago
    1.0
    As a working professional who values my financial literacy, I will not be wasting money at this establishment anymore. Their rule of flipping the blizzard wasn’t honoured this last visit. Droopy and watery mess that I paid over $18 for. Save your money, and purchase Kawartha Dairy ice cream and buy it in bulk. That’s what I’ll be doing from now on. Rubbish.
  • AP
    Alex Plomin
    Nov 11, 2025
    5.0
    Aiden and his team were excellent at assisting with an issue regarding delivery and helped to the best of their abilities. Thanks so much! A pleasure to deal with
  • AB
    Amber B
    Nov 2, 2025
    1.0
    Terrible service and experience, won't be back to this location! Ive been going to this location for years. My husband was unexpectedly home from work for his birthday (he travels for weeks at a time) so I went in to get a cake for his birthday as a surprise. I asked if they could write on it and maybe put more chocolate on the cake (there wasnt much). Ive asked this before and paid extra for it. It's never been an issue. I was told no they couldn't do that. I'm not sure why the sudden change, maybe the people working just didnt feel like doing it. I was just trying to brighten up his birthday after we had to put his dog down last week. His dog was diagnosed with a very aggressive lymphoma. He's been really down. So thanks Dairy queen for your disappointing service! 11/02/2025 (7pm)
  • AL
    Andrew Ligori
    Oct 28, 2025
    2.0
    After placing an order, pushed aside so the cashier could cash out a $52 cake. Asked what we'd like a second time, redid the same order with an apology yet no reason for being pushed aside. Order made incorrectly and waited for correction after placing the same order a third time.
  • JL
    Jody Langdon
    Oct 25, 2025
    1.0
    If I could give zero I would, ordered a milkshake. Paper straws don’t cut it. And no not using a spoon for a milkshake. Come on do better. Plastic cup but let’s save the world with the straw!!! Maybe the other was around you’d have less plastic and be able to have a milkshake the normal way!!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Barrie?

Dairy Queen Grill & Chill in Barrie is open daily from 10:00 AM to 10:00 PM. Holiday hours vary, with earlier closing on December 24th and 31st, closed on December 25th, and opening at 2:00 PM on January 1st.

Where is Dairy Queen Grill & Chill located in Barrie?

It is located at 371 Yonge St, Barrie, ON, L4N 4C9, Canada.