Customers consistently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.
Cleanliness
Multiple reviews highlighted poor cleanliness in both the dining area and bathrooms, with many describing the location as dirty and unkempt.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
Staff Communication
Several customers noted difficulties in understanding staff, particularly at the drive-thru, which contributed to order errors and delays.
Food Quality
While some customers enjoyed their food, many reported issues with temperature and freshness, with several items described as cold or poorly prepared.
JP
Jacob Parker
Nov 14, 2025
1.0
today nov14 2025 I went to the McDonalds on windmill rd went in drive thru ordered 1 meal and DOUBLE CHEESE BURGER with no pickle no seasoning add Bacon I get to my wife’s work she opened her burger there no bun to beef with cheese Ketchup and pickles the box says McDouble no bun that’s a PISS OFF WILL NOT BE BACK THERE
GC
Graham Cobb
Oct 31, 2025
1.0
Unbelievable slow service and food wasn't even warm when I did finally received it
KH
Kelly Hunt
Oct 27, 2025
1.0
As I walked into the Bancroft McDonald‘s tonight I noticed all the outside garbages were overflowing to the point that they wouldn’t close. I was going to flag this to staff but decided to use the washroom first. In there I realized that cleanliness was not a high priority for this location. The bathrooms were gross. One of the two hand dryers didn’t work and the thick layer of dust on them both suggested this washroom has been neglected for weeks. The most shocking part was the lack of a door lock on the wheel chair stall. The only thing good I can say is that my burger was yummy and hot.
AR
Adam Ravenhill
Oct 25, 2025
1.0
This genuinely may be the worst mcdonalds of all time. No matter what time you come here, it's an insane long wait. I've waited no joke for 45 minutes for food numerous times
LD
Lai Darick
Oct 13, 2025
1.0
The other reviews are real, you will be stuck in drive thru for 45minutes if you come here, and you can’t even get out once you start the lineup for the drive through
Don’t order food here, go somewhere else!!!
What are the regular operating hours for McDonald's in Bancroft?
McDonald's in Bancroft is open from 6:00 AM to 10:00 PM Monday through Friday, and from 7:00 AM to 10:00 PM on Saturdays and Sundays.
During what hours is the drive-through service available at this McDonald's?
The drive-through is available from 6:00 AM to 10:00 PM on weekdays and from 7:00 AM to 10:00 PM on weekends at this McDonald's.
Is delivery service offered at the Bancroft McDonald’s location?
Delivery is not offered at this McDonald's location; however, in-store pickup is available.
Can I pick up my order inside the restaurant at McDonald's Bancroft?
Yes, in-store pickup is available at McDonald's Bancroft.
What payment methods does McDonald's Bancroft accept?
They accept various payment options including American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner.
Does the McDonald's in Bancroft have a casual dress code?
Yes, the dress code at this McDonald's is casual.
What is the address and contact number for McDonald's Bancroft?
The address is 141 Hastings Street North, Bancroft, ON K0L 1C0, Canada. The main phone number is +1 613-332-2029.
What notable places are near McDonald's Bancroft that customers might visit?
Nearby, customers can visit Thrift Warehouse for shopping, Maggie's Resource Centre for community services, and Vito's Pizzeria if they want an alternative Italian meal experience.
How can nearby locations help customers access McDonald's Bancroft?
Customers can use nearby landmarks like Tony & Jill's No Frills supermarket and Esso Canada gas station to find their way easily. Also, the proximity to public services such as Centres Test au volant may help those running errands plan a visit to McDonald's.